Accounts Payable Customer Service

MELANIE

CHRISTOPHER

Tomball, TX ***** 832-***-****

********************@*****.***

PROFESSIONAL

SUMMARY

Billing professional with 15+ years of experience in accounting processing and account payable/receivable. Responsibilities included, payroll, distribution of all quarterly reporting, discrepancy resolution, check returns, and sales tax to IRS and TWC. Management of customer collections processes. SKILLS Accounts payable/ receivable

management

• Billing systems and software (EBIS,

Rodopi)

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• Administrative support • Invoicing processing

• Small business operations • Customer relations

• QuickBooks • Microsoft Office

WORK HISTORY BILLING ADMINSTRATOR 04/2023 to 01/2025 Helicopter Services, Inc Spring, TX

Maintained accurate records of clients' financial transactions, ensuring data integrity within the company's database.

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Prepared comprehensive financial reports for management review, highlighting trends and areas for improvement in the billing process.

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Maintained strict confidentiality of client financial information, adhering to relevant data protection laws and company policies.

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AP/AR CLERK 04/2020 to 03/2022

Golf Cars of Houston Houston, TX

Achieved timely invoice processing by accurately managing accounts payable and receivable transactions.

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Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts.

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Assisted in the preparation of financial statements, contributing to accurate reporting and analysis.

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ACCOUNTING ASSISTANT / CUSTOMER SERVICE 10/2019 to 01/2020 ECOLO Environmental Inc. Houston, TX

• Administration of Accounts Receivable, Accounts Payable activity. Managed customer complaints with empathy, resulting in increased loyalty and repeat business.

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Responded to customer requests for products, services, and company information.

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M C

KITCHEN STAFF / HOUSEKEEPING 05/2017 to 06/2019

Willow Creek Golf Club Spring, TX

Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.

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• Coordinated the cleaning of all member and employee facilities.

• Facilitated the preparation, operation, and disassembly of private events. ASSISTANT PROPERTY MANAGER 05/2015 to 11/2016

Qzip.net /Tisona Commercial Real Estate Tomball, TX

• Supervised the operations of four commercial medical properties. Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.

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Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

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OFFICE MANAGER / CO-OWNER 11/2005 to 07/2014

A-1 Cleaning Septic Service, LLC Tomball, TX

Supervised all day-to-day office operations pertaining to managing a full-service septic company.

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Coordination of all employee records, including on-boarding, payroll, and required payroll deductions.

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Provided exceptional customer service when addressing customer inquiries or concerns.

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EDUCATION North County College, Houston, TX 01/1986

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