Customer Service Data Entry
Resume:
Juan Fillebrown
Lowell, MA *****
************@*****.***
Professional Summary
Detail-oriented and reliable professional with experience in customer service, administrative support, and data entry. Skilled in managing client relationships, handling financial transactions, and ensuring smooth operations in fast-paced environments. Strong communicator with a proven ability to work independently and collaboratively in remote settings.
Work Experience
Night Manager Health Club
Westford Regency Hotel & Conference Center-Westford, MA November 2024 to Present
• Manage accounts payable and receivable, ensuring accurate and timely financial reporting.
• Handled client relations, ensuring high customer satisfaction and retention.
• Oversaw personal trainers and staff, including hiring and scheduling.
• Managed social media platforms to improve member engagement and outreach.
• Maintained health and safety standards in line with industry regulations. Front Desk Agent
Ultra-flex gym-Wilmington, MA
August 2024 to Present
• Managed customer memberships and agreements using POS system.
• Processed financial Transactions and maintained accurate records.
• provided excellent customer service, resolving client issues promptly.
• Responsible for facility upkeep and keyholder duties. Professional Chauffeur
Plaza Limousine-Lowell, MA
September 2017 to Present
• Provided professional transportation services for clients, ensuring punctuality and safety.
• Delivered high-quality customer service and maintained client confidentiality.
• Managed scheduling and route planning efficiently. Logistics Coordinator
Lti limousine-Chelsea, MA
July 2024 to December 2024
• Coordinated driver dispatch and troubleshooting for international and domestic clients.
• Managed financial records, including invoicing and payment reconciliation.
• Provided high-quality customer service and appointment scheduling.
• Ensured accurate data entry and record-keeping for client accounts. Driver
Newport biodiesel-Newport, RI
December 2018 to March 2020
• Managed delivery routes and ensured timely, safe transport of materials.
• Handled data entry and maintained accurate delivery records using Salesforce.
• Provided customer service and support during deliveries. Call Center Representative
Telecom-Lowell-MA
January 2014 to September 2016
• Monitored company accounts and dispatched maintenance and security services.
• Handled customer service inquiries and issue resolution.
• Managed data entry and maintained accurate client records. Teller
Sovereign Bank-Chelmsford, MA
June 2009 to June 2010
• Assisted customers with financial transactions, including deposits and withdrawals.
• Opened new accounts and explained banking products and services.
• Provided exceptional customer service and resolved client issues. Front Desk Front Desk Agent
Education
College in Business Administration
Middlesex Community College - Lowell, MA
September 2022 to Present
High school diploma in HVAC
Greater Lowell Technical High School - Tyngsboro, MA January 2006 to December 2010
Skills
• Delivery Driver Experience
• Tanker Experience
• Cooking
• Order Picking
• Driving
• Sales
• Culinary Experience
• Inventory Control
• Administrative experience
• Freight Experience
• Route driving
• Flatbed
• Accounting
• Microsoft Word
• Commercial Driving
• Salesforce
• Loader Operation
• GPS
• Valet Parking
• Restaurant Experience
• Route Driving
• Box Truck
• Packaging
• QuickBooks
• Shipping & Receiving
• Microsoft Office
• Kitchen Management Experience
• Shuttle Driving
• Load & unload
• Supervising Experience
• Courier
• Load & Unload
• Guest Services
• Management
Certifications and Licenses
Salesforce Certification
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