Patient Care Ann Arbor
Resume:
KAREN L. ELY
SUMMARY
Enthusiastic, conscientious, and detail-oriented professional with over 25 years of management experience in healthcare with 3 years dedicated specifically to nursing and direct patient care. Committed to making a positive impact on the lives of others while advocating for and providing compassionate care to clients.
EDUCATION
ASSOCIATES REGISTERED NURSING
Washtenaw Comm. College Ann Arbor MI
2023 - 2024
WORK EXPERIENCE
REGISTERED NURSE
Trinity Health St. Joseph Mercy Ann Arbor MI —Cardiothoracic Step down unit Jan 2025-present
Perform direct patient care to a variety of clients in acute and moderately unstable patients. Actively support the functions of the unit while following facility policies. Promote organizational commitment and excellence in patient care.
Independently manage and prioritize care of 4 patients with varying acuity and needs.
Collaborate with physicians to deliver appropriate treatment.
Patient advocacy, coordination of care, assess, prioritize needs, lab draws, administration of medications, wound care, patient safety and education.
PHARMACY BILLING OFFICE MANAGER
St Mary’s Mercy Medical Center Grand Rapids MI 2000 - 2014
Helped to establish a new branch of the hospitals pharmacy and managed the pharmacy billing department.
Supervised 6 insurance billers and assisted 12 additional coworkers with insurance billing problems and questions.
In charge of calculating and collecting payments for medical procedures and services. Responsibilities included but were not limited to updating patient data, developing payment plans, and preparing invoices.
Possess excellent written and verbal communication skills, as communicating with clients and various agency representatives was a large part of the job.
Vast experience working with the underserved and underprivileged communities as that was a large pertcentage of our clientele.
SKILLS
BCLS Certified
MHFA Certified
Safety-Care Certified
Implicit Bias Certified
Certified Naloxone Trainer
Epic EHR proficient
500+ Clinical Hours
Ann Arbor VA
Trinity Ann Arbor
Experience in ED, Med/Surg, Tele, ICU, PCU, MH, OB
Member of ASN
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