Food Service Guest Engagement

CH

CIONNI HOWARD

**************@*****.*** 856-***-**** Browns Mills, NJ 08015

Dynamic hospitality professional with extensive experience at IHOP, excelling in guest engagement and food service. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and decision-making, consistently ensuring a welcoming atmosphere while efficiently managing dining operations. Committed to upholding high hospitality standards in fast-paced environments. Guest engagement

Table setting arrangements

Seating arrangement

High energy and stamina

Teamwork

Multitasking

Food handling

Serving techniques

Food service

Decision-making

Table bussing

Beverage preparation

Take-out service

Hospitality Standards

Problem-solving abilities

Team building

Multitasking and organization

Fast paced environment adaptability

Communication skills

IHOP Hamden, CT

Server

08/2023 - Current

Greeted customers at tables to create welcoming dining experience. Took drink and food orders, ensuring accuracy and prompt service. Served meals efficiently to enhance customer satisfaction. Handled phone takeout orders to accommodate off-premise dining needs. Six Flags Hurricane Harbor Jackson, NJ

Lifeguard

06/2024 - 08/2025

Helped and instructed patrons using heavy and potentially risky recreational equipment.

Monitored swimmers to ensure safety in the pool area. Monitored behaviors for safety violations and took steps to prevent further violations.

Observed swimmers from elevated chairs while scanning the entire pool deck.

Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.

Watched over swimmers to respond quickly to distress situations. Examined recreational equipment for signs of damage and potential safety risks.

Lamppost Diner Clementon, NJ

Host

11/2019 - 08/2023

Answered phone calls when servers were unavailable to ensure prompt service.

Greeted guests and escorted them to their seats, enhancing customer experience.

Assisted servers during peak hours by managing drink orders and table Summary

Skills

Experience

needs.

Took takeout orders over the phone to streamline food preparation process.

Quinnipiac University Hamden, CT

Health Science Major, Forensic And Criminal Minor

Expected in 05/2027

Audubon Highschool Audubon, NJ

High School Diploma

06/2023

Education and Training

Contact this candidate