Project Manager Practice Group

Christine M. McElwaine

**** ***** ***** ***, **********, PA 15238

Email: *********.*********@*****.***

Mobile: 724-***-****

I am a results-oriented project manager, specializing in Telecommunication, real-estate and permitting. Authorized to work in the US for any employer. I am currently searching for an opportunity to advance my career.

Work Experience

Site Acquisition & Permitting Specialist (40-hour Full time in office) Armstrong Utilities, Inc – 437 N Main Street, Butler, PA 16001 August 29, 2022 to current

Facilitates identification of Practice Group objectives; develops and implements strategies to accomplish goals; collaborates closely with Senior Practice Manager for IP to ensure strategic goals of the practice group are being met.

Collaborates with the Information Technology Department to support the Practice Group’s technology needs and ensure necessary technological resources, with a particular focus on identifying relevant tools for the IP field to enhance workflow (e.g. docket technology, IDS solution, Task Workflow).

Analyzes requirements to identify and implements effective workflow processes to improve profitability and efficiencies.

Provides Practice Group leadership with practice analytics on a regular basis, with a particular focus on trends, statistics, and other relevant information related to permitting, filings; provide ongoing trends to support effective decision-making and management of resources related to current third-party online dashboards and communication flow.

Develops practice quality control metrics for IP Operations and monitors for continuous improvement; ensures compliance with client requirements.

Coordinates with all service areas, including Human Resources, Finance, Accounting, Legal Talent, Marketing, Business Development, and Public Relations to optimize organization, best practices including resource utilization.

Plans and coordinates Practice Group meetings and events to increase integration, supporting communication efforts, checklist, process flow, promote internal and external teamwork, and recognize accomplishments.

Maintains and enhances practice best practices manual for all IP Operations processes and procedures; updates and shares new information to ensure understanding and application

Coordinates training of support staff on IP-specific technologies and procedures.

Identifies and implements a process for understanding support staff workload in real time

Supports the Practice Group’s annual budgeting process and ensures the group operates within budget parameters.

As part of permitting workflow management and review, support to create and update current how to instruction related to assist in new hiring needs by providing relevant process information to support and save time in hiring determination of any exact matching canidate who may have partial qualifications and can quickly learn to obtain during onboarding for required roles; support related hiring processes and recommendations as needed.

Participates in support staff performance and compensation by providing feedback as requested Escrow Coordinator (40-hour Full time)

Orange Coast Title– 1000 Commerce Dr., Pittsburgh, PA 15275 September, 2020 to August 29, 2022

Verify correct funding and investor funds

Verify title and requirements

Maintain excellent customer relations and the confidentiality of the customers personal information

Attend various training as required;

Manage and maintain accurate recording and records for each closing

Manage final documents being received and sent out in a timely manner

Manage any post-closing issues and communicate with post-closing team members with day-to- day activities

Perform all other duties and tasks as requested

Loan Associate (40-Hour full time)

Tri-State Capital Bank- Pittsburgh, PA

May 2014 to February 2016

Act as liaison between Loan Committee and Project Management during non-standard transaction review process.

Assist with development and implemented account planning covering Products, Services, Contracts, Prices, Credit Terms, Credit Limits and Debt for customers.

Sales Productivity performance indicators: Key Account Plans, Call reporting, Pipeline Strength, Target Delivered and cycle time.

Plan, monitor and achieve individual sales targets and contribute to overall team performance. Financial performance indicators: Volume, Margin, Premium margin and DSO.

Work with Legal and Sales Support contacts to manage customer set up, amendments, pricing and rebates in a timely manner.

Maintain effective working relationships with internal functional and executive managers’

Report and analysis on deals reviewed/processed to evaluate successes and identify areas of improvement

Maintained training procedure documents related to CRE Closings.

Initiate and reconfirmed funding received.

Education North Hills High School - Pittsburgh, PA CCAC- Pittsburgh North Campus, PA Skills Outlook (10+ years),Project Management (13+ years,) Effective Negotiation skills (11+ years), Change Management 8+ years), Team Building (6 years), Independent (remote work 6+ years), multi- tasking 21+), Microsoft Office (11+ years), Adobe (6 years), Oracle (3 years), SAP (2 years), Excel (5 years), Fax (10+ years), New Business Development (6 years), Notary Public (1+1 years), Certifications/Licenses Project Management Professional (PMP) March 2016

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