Data Entry Customer Service

201-***-****

*************@*****.***

C O N T A C T P R O F I L E

S K I L L S

E D U C A T I O N

• Administrative Support: Scheduling, W O R K E X P E R I E N C E billing, data entry, record management

• Communication: Excellent interpersonal

skills, professional customer service

• Technical Proficiency: Office software

(MS Office, Google Workspace), remote

collaboration tools

• Organizational Abilities: Time

management, multitasking, process

improvement

• Adaptability: Effective in both remote

and in-person work environmen

Hostos Bronx Community

college

Receptionis/Personal

Assistant

SPOTS(Special occupational services)

• Delivered front-desk support for an occupational therapy service company, ensuring a welcoming and efficient environment.

• Managed appointment scheduling, handled minor billing tasks, and assisted with hands-on activities with children.

• Contributed to company growth by learning new

responsibilities and taking initiative to improve administrative processes.

2020-2022

Dedicated and versatile professional with extensive experience in administrative support, front-desk reception, and personal assistance. Proven ability to manage scheduling, billing, and customer service in fast-paced environments—both in- person and remotely. Adept at fostering positive relationships, maintaining organization, and adapting quickly to new challenges. Seeking to leverage my skills in a remote or reception role, with openness to retail opportunities. L A N G U A G E S

English

Spanish

A N G E L I C A O R T I Z

Administrative Assistant

• Supported a remote team with essential administrative duties including data entry, email correspondence, and digital scheduling.

• Streamlined communication and documentation processes, ensuring timely completion of projects.

• Collaborated with team members to troubleshoot issues and enhance overall workflow in a virtual setting.

2020-2022

Personal assistant

Provided comprehensive personal assistance to high-level executives, including managing calendars, arranging travel, and coordinating social events.

• Maintained a professional yet sociable demeanor, fostering strong relationships with clients and colleagues.

• Demonstrated utmost responsibility and discretion while handling sensitive tasks and confidential information. 2022-2025

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