Patient Care Data Entry
Resume:
LARIANNA
HARRIS
********.**@*****.***
HAMPTON, VA 23661
CONTACT
SKILLS
• Venipuncture
• Blood collection techniques
• Patient care
• Patient confidentiality
• Data entry
• Patient support
• Recording data
• Skin puncture
• Donor screening
• Multi-sample collection
• Communication
• Multitasking
• Adaptability and flexibility
• Time management
• Problem-solving abilities
• Finger stick method
• Reliability
• Phlebotomy technician
Possess extensive experience in blood collection techniques and patient care, excelling in communication and problem-solving abilities. Highly skilled in maintaining patient confidentiality and recording data accurately. Eager to leverage these skills to contribute effectively to a new team in the desired role.
PROFESSIONAL SUMMARY
Phlebotomist
Opi, Newport News, VA
Medical Screener
Octapharma Plasma Inc, Newport News, VA
EXPERIENCE
March 2021 - Present
Successfully drew blood from patients of all ages and skill levels in a timely manner.
•
Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently. Preformed concurrent documentation
•
• Collect and take blood samples from donors.
Monitor donors while donating. Assist them with machine errors and needle adjustments. Preform resticks. Preformed daily, weekly and monthly qc's. Disconnected donors. Set up machines
•
• Educate donors on the donor process and what to expect during there donation Calmly handled difficult or challenging situations that arose while performing
• phlebotomy duties.
Maintained excellent communication skills to provide comfort for patients during the collection process.
•
Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials.
•
Ensured compliance with OSHA standards regarding universal precautions for
• infectious diseases.
• Checked paperwork for completeness and accuracy of information. Accurately documented patient information into electronic health records systems.
•
• Cross-trained in other areas to meet needs of business. March 2021 - April 2025
Register new and returning donors. Assist donors with questions that I can answers
•
Maintained a high level of professionalism while interacting with patients, medical staff and visitors.
•
Shift Manager
Rally's, Newport News, VA
Assistant Manager
Hardees, Newport News, VA
• Managed multiple tasks simultaneously while prioritizing workload efficiently. Monitored patient progress and reported any adverse changes in condition or
• behavior promptly.
Performed basic physical exams including vital signs such as temperature, pulse rate, blood pressure and respiration rate.
•
Took body waist, height and weight measurements, documenting results in records.
•
Cleaned and maintained screening equipment to prevent infection and preserve
• condition.
• Took blood samples from right or left hand index finger for blood analysis.
• Utilized screening equipment to obtain hematocrit and protein readings. Set up and prepared equipment and disposable supplies for venipuncture and
• plasmapheresis procedures.
• Updated and entered patient information into computer system.
• Disposed of waste and hazardous materials.
May 2019 - June 2021
• Trained and supervised new staff members.
Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
•
• Addressed customer complaints and resolved conflicts. Maintained a safe work environment by enforcing company policies and
• procedures.
• Promoted customer satisfaction by addressing complaints and issuing refunds. Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently.
•
• Reported equipment repair and employee training needs to managers. April 2014 - January 2019
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
•
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
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• Helped oversee the daily operations of the store, managing staff and inventory. Resolved customer complaints and handled refunds and returns to promote satisfaction.
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Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
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• Coached and mentored new employees on company policies and procedures. Assisted with new employee training and conducted performance reviews to track overall progress.
•
• Tracked store inventories and replenished products according to demand. Communicated with clients to address questions, concerns, and needs and provide quality customer service.
•
Maintained hands-on knowledge of job roles and regularly stepped in to
• perform business duties.
Established clear communication channels between staff members to ensure smooth workflow throughout the store.
•
Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
•
Oversaw daily financial transactions and managed cash flow to suppport
• profitability.
Interviewed potential job candidates and made hiring recommendations to general manager.
•
Organized company merchandise and displays to increase brand awareness and product sales.
•
Coordinated employee schedules according to staff availability and processed
• time-off requests.
High School Diploma
Garinger High School, Charlotte, Nc
EDUCATION
June 1997
References available upon request
REFERENCES
Contact this candidate