Home Health Accounts Payable
Resume:
Patricia D. Stevens
Oro Valley, AZ 85737
******.*******@*****.***
QUALIFICATIONS
Case Management Specialty Account Management
Psychosocial Assessment Clinical Operations Management
Mental Health Group Therapy C- Suite Sales Experience
Social Work Assessment Accounts Payable and Processing
Business to Business Sales Contract Negotiation
Dec 2021- Current Angels Care Home Health Green Valley, AZ
Account Executive
Home health sales covering the Tucson and Green Valley market. While at Angel’s Care I established relationships in Hospital, Skilled Nursing, Assisted Living, and Physician facilities. At Angel’s care I exceeded my monthly production goals with an average of 155% which translated to an average of 25 Medicare admissions per month.
Sep 2020 – Nov 2021 Santa Cruz Valley Hospital Tucson, AZ
Toxicology Marketing Representative
Covered the entire state of Arizona and called on multiple referral sources which included Primary Care, Inpatient and outpatient Addiction Rehab, Psychiatry, Methadone clinics, Hospitals, Pain Management clinics and other Labs. While employed at the hospital I was responsible for onboarding a large primary physician group in rural Arizona and a transitional housing center.
Aug 2019 – Sep 2020 Aria Hospice Tucson, AZ
Marketing Liaison & Volunteer Coordinator
Territory included Metro Tucson and vicinity, at Aria I was responsible for Hospice and Palliative care admissions and scheduling and recruitment of volunteers to adhere to Medicare guidelines. Call points included Adult Living Facilities, Physician Offices, Hospitals including C-Suite, and Skilled Nursing Facilities. While at Aria I grew my assigned territory by 130% to goal within my first year. While also at Aria I was responsible for the recruitment of volunteers and grew the volunteer base at an average of 90% per month, the volunteer pool consisted of medical and nursing students and retired nurses.
Feb 2016 – Aug 2019 Northwest Home Health Tucson, AZ
Account Manager
Intake of referrals from Hospital, Skilled Nursing Facilities and Physician Offices within Southern Arizona. Phone referral account management as well as weekend and vacation coverage for marketing liaisons. Meet with patients prior to hospital or SNF discharge and evaluate for services as well as arrange for scheduling of services prior to initial start of care. While at Northwest Home Health I exceeded my monthly goal and provided scheduling services for clinicians and assisted patients with primary care and social work services.
Nov 2015 – Feb 2016 Hospice Family Care Tucson, AZ
Patient Care Coordinator
Schedule management of field staff which included RN’s, Social Workers and Chaplains. Coordinate DME deliveries for patients and field staff. Process patient satisfaction surveys and assist with new hire onboarding and was weekend Social Worker consisting of psychosocial assessments and case management.
May 2014 – Nov 2015 Lifecare at Home Tucson, AZ
Intake Coordinator
Assist marketing team with patient intakes as well as networking events. Scheduling of field staff and provided weekend coverage for marketing liaison team which consisted of hospital coverage for all of metro Tucson. Verification of 485’s, face to face documentation with included visitation of physician offices.
July 2009 – May 2014 Fox Infusion Tucson, AZ
Customer Service Specialist
Scheduling of inpatient IV services as well as collection of shared costs associated with IV infusions. Knowledge of pharmacological sciences as well as infusion rates and insurance coverage. Aided families, providers, and referral sources with IV infusion orders and starts of care.
Aug 2006 – July 2009 Altruistix Home Health Tucson, AZ
Intake Coordinator
Insurance Verification and intake of new referrals, scheduling of field staff visits, assisted marketing with coordination of referrals from hospitals, SNF’s, and provider offices. Oasis 485 management, account manager for unsigned orders which consisted of face to face visits with referral sources.
May 2002 – Aug 2006 Winterhaven Hospital Tucson, AZ
Crisis Stabilization Manager
Served as a resource for families and patients in need which included crisis intervention and assessment during the intake process. Provided group therapy sessions for clients and family members in a specialty setting alongside several LCSW’s. My specialty included drug and substance abuse rehabilitation which included a follow up re-entry program.
Education
University of South Florida Bachelor of Social Work 1977- 1981
References are available upon request
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