Data Analyst Quality Assurance

Priya Soni Work Status: Green Card

*****.****.*****@*****.***

Mobile: 803-***-**** (Secondary mob 803-***-****)

Lexington, SC, USA

https://www.linkedin.com/in/priya-soni-14a34975/

PROFESSIONAL SYNOPSIS

MCA (master’s in computer applications) with 6 years of experience specially in the Health Insurance industry, Enrollment system, Software testing and Data Analyst. Having good knowledge of MS Office Suite (MS-EXCEL, MS-WORD, MS-POWERPOINT, MS-ACCESS, Data management, Spreadsheets, SQL queries.

SUMMARY

Quality analyst with over 6 years of experience in software quality assurance.

An out-of-the-box thinker who anticipates and understands customer needs and works well with others as a team to resolve conflicts.

Passionate about understanding and learning new products.

Skilled in collaborating with cross-functional teams to ensure high-quality software delivery.

Adept at functional and regression testing, with a strong ability to troubleshoot and resolve complex issues.

Having good understanding of agile methodology.

Adept in writing complex SQL queries.

Creation and maintenance of Process documents

Detail-oriented with excellent research and multi-tasking capability with adherence to deadlines.

Expertise in Charts, Tables, Formatting, Mathematical calculations, Macros, Filter in MS-Excel.

Abilities to seek out, analyze, comprehend, and evaluate relevant information to solve problems.

Adept at preparing new business presentations, reviewing, and organizing financial data, and developing qualitative and quantitative analysis.

Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management.

Self-motivated with the ability to work effectively with minimal supervision.

Skills:

Microsoft 365 – Word, Excel, PowerPoint, Outlook, SharePoint, Microsoft Teams

Database- MS SQL Server, MS-Access

Testing Tools – Postman

Agility Tools – JIRA, ADO (Azure Devops)

Methodology – Waterfall, Agile (Scrum)

Certifications

Salesforce AI Associate

WORK EXPERIENCE:

Employer: TM Floyd & Company (On assignment at AgFirst Farm Credit Bank)

Position: Test Coordinator

Duration: Feb 2025- April 2025

Task performed:

Maintain detailed documentation of test plans, test cases, and test results.

Assist in generating test reports and metrics to track testing progress and quality.

Communicated test results and provide recommendations for improvements.

Participated in Agile/Scrum meetings to provide updates on testing progress and issues.

Coordinated manual and automated testing efforts to validate system functionality and performance.

Tracked and documented defects using appropriate tools (e.g., ADO) and ensure timely resolution.

Review test scenarios and test cases and provide recommendations for improvements.

Contribute to the identification and prioritization of test scenarios based on business requirements and risk assessments.

Employer: Acmeosys Technologies, India

Position: Quality Analyst/ Software tester

Duration: Jan 2020-Mar 2024

Task performed:

Developed and executed comprehensive test plans and test cases based on project requirements and technical specifications.

Conducted functional, integration, system, and regression testing.

Identified, documented, and tracked defects using JIRA, ensuring effective communication with developers for timely resolution.

Performed user acceptance testing (UAT) to validate that the system met user requirements and provided feedback for improvements.

Collaborated with developers, product managers, and other stakeholders to understand requirements and design test scenarios.

Configuration of new client websites and import data into the system as needed.

Participated in daily stand-ups and sprint planning meetings as part of an Agile/Scrum team.

Created detailed test documentation including test cases, test scripts, and defect reports.

Worked closely with the QA team to identify test objectives and provide feedback on test strategies.

Facilitated end-to-end testing cycles and prepared test summary reports for project stakeholders.

Created Macros, filter, Scenario, Pivot Table in MS-Excel.

Analysing large datasets using SQL

Provided Occasional off hours and weekend support.

Employer: Randstad USA

Client: Aflac USA Domain: Health insurance (Group Insurance)

Position: Enrollment System Coordinator/Account system analyst

Duration: May 2013 – Jan 2014, Oct 2016 –Sep2017, May 2018- Feb 2019

Task performed:

Coordinates enrollment system requirements with partner IT groups and third-party vendors, complex technical concepts simply and effectively to nontechnical team members/customers.

Verification of rates from rate tables.

Ensure policy rates are produced and shared with the policyholder and Third-Party Vendors/Administrators.

Monitor the daily reports and resolve any issues related to the daily eligibility file transfer to the Third-Party Vendors/Administrators.

Understanding and analyzing the test requirements and creation of the test cases, deriving test scenarios, documenting test cases, and collecting test data for functional testing.

Coordinate and complete software release testing and UAT testing on outstanding work requests.

Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, and demonstrating a dedication to excellence.

Train new team members on processes and tools for performing data Analyst duties.

Getting complete understanding of assigned clients’ requirements.

Serve as an internal point of escalation when a manager is not available.

Act independently using sound judgment, experience, and product knowledge to make decisions impacting internal teams and external customers with minimal input from your direct manager.

Performing regression test to make sure that new changes hasn't broken any existing functionality.

Resolving any data discrepancies after discussion with vendors, audit system data from various sources and produce reports about summary.

Maintains a superior level of genuine caring and empathetic customer service throughout all interactions, anticipates customer’s needs and acts as appropriate.

Coordinate fixes or improvements to data issues across multiple departments.

Provided phone support as needed.

Provided Occasional off hours and weekend support.

Education Profile:

MCA (Master of computer applications) IGNOU university India – 2012

BCA (Bachelor of computer applications) IGNOU university India-2010

VOLUNTEERING EXPERIENCE:

Previously volunteer as a LTS (Leadership training of Services)

Community volunteer for cultural and fundraising events

Have showcased Indian folk and tribal art at multicultural platforms as an independent

Volunteering artist and as a part of team representatives as well (Hindu Temple and Cultural Centre of South Carolina)

Contact this candidate