Mark Eisenhard
Ardmore, PA ***** 610-***-**** *************@*****.*** https://www.linkedin.com/in/markeisenhard/
Operations Leader with a positive record in cGMP manufacturing for medical device & pharmaceuticals packaging, mechanical & electronic assembly, scientific glass labware, pharmaceutical vials, and cathodic protection systems. Ensure compliance with ISO and cGMP standards. Excel at customer service and supporting sales growth. Coach, mentor, and engage employees to focus on measurable continuous improvement, customer satisfaction and accountability. Leveraged business strategic planning to focus plant strategies to fulfill vision outlined in a multiyear strategic planning.
Areas of Expertise
Multi-site Manufacturing Customer Service Supply Chain Management Inventory Control Lean Manufacturing (5S, six sigma leadership and Kaizen) Engineering R&D – Product Development Clean Room Environments Capital Planning and Implementation P&L Budgeting and Financial Performance Review Facility and Equipment Maintenance M&A Integration EHS, Safety Committee Human Resources
Employee Assessment, Development, Mentoring and Coaching
Professional Experience
MFE Consulting 11/2024 – present
Provide various levels of consulting to manufacturing companies focused on operational excellence, supply chain, inventory management, ERP, employee development, leadership, quality, development of critical KPIs, product development processes, manufacturing processes, Lean and Theory of Constraints.
MCC Label 07/2024 – 11/2024
General Manager
Oversee Manufacturing, Inventory Management, Shipping and Receiving, Warehouse Operations, Equipment and Facilities Maintenance, Quality, Production Planning and Scheduling, ERP System Integration, P&L, Capital planning and implementation, EHS, Safety Committee, and Employee Leadership and Skills development.
Metaphase Technologies 09/2020 – 07/2024
Industry leader and innovator of customized high-end electronic and machine vision systems and solutions.
Director of Operations and Supply Chain
Oversee Manufacturing, Supply Chain, Inventory Management, Shipping and Receiving, Warehouse Operations, Equipment and Facilities Maintenance, Quality, Production Planning and Scheduling, ERP System Integration, P&L, Capital planning and implementation, EHS, Safety Committee, and Employee Leadership and Skills development.
Led operations and supply chain through 45% growth (2020 to 2021) and 15% growth (2021 to 2022), and market constraint in 2023 and 2024 resulting in improved EBITA by 25%.
As part of executive leadership team develop strategic plans, budgets, monitored/analyzed performance
Implemented Lean principles and Theory of Constraint reduction to improve productivity by 35% in manufacturing including daily production accountability, safety and cleanliness, standardization, new product development and manufacturing.
With the executive team develop and implemented the business’s strategic plan
Developed and implemented KPIs for executive and front-line leadership - Sales and order book by product group, on time delivery, order cycle, inventory levels, inventory accuracy, safety, daily output.
Controlled operational cost in headcount, non-direct materials and services savings of 15% to 50%.
Reduced material cost from 10% to 35% by directing the re-engineering of existing product lines and new supplier development.
Implemented a successful machine shop resulting in 50% to 65% cost reduction in specific parts.
Developed and rolled out continuous improvement processes and product quality consistency which resulted in a 50% reduction in product complaints and a reduced product build cycle by 50%.
Established qualified redundant key suppliers for PCB, PCBA, Machined Parts, Parts Supplier.
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Metaphase Technologies – continued Mark Eisenhard
Developed and implemented ECO process to manage rapidly changing technology and product development. Resulting in 5 new product introductions in 24 months.
Implemented Lean culture resulting in efficiency gains, daily production accountability, safety and cleanliness, standardization, new product development and manufacturing.
Nipro Pharma Packaging 04/2016 – 03/2020
Global manufacturer leader of biopharmaceutical and scientific glass vials.
Plant Manager
Managed and oversaw plant Union and Non-union Employees, EHS, Manufacturing, Inventory Management, Shipping and Receiving, Warehouse Operations, Equipment and Facilities Maintenance, Quality, Production Planning and Scheduling, site P&L, Capital Planning and Implementation and Employee leadership and development.
Implemented 5S and Lean into waste handling resulting in a 100% reduction in injuries
Managed capital planning implementations to technology, and overall safety, cleanliness, and quality. Including $1.5M capital planning and implementation for five new glass converting lines.
Engaged employees and union leadership as a team to develop and implement a Matrix assessment process to clearly define skill requirements, development, leading to multiple promotions and leadership positions.
Reduce and managed glass waste through internal and external recycling to reduce landfill waste by 65%
Maintained and improved various Quality System Certifications - ISO9001, ISO14385, ISO15788, ISO14001, ISO18001.
Matcor 10/2012 – 08/2015
Market leader for engineering design and manufacturing Cathodic Protection Systems.
Director of Manufacturing, Supply Chain and Quality
Oversee Safety, Manufacturing, Inventory Management, Shipping and Receiving, Warehouse Operations, Equipment and Facilities Maintenance, Customer Service, Quality, Production Planning and Scheduling, P&L, Capital Planning and Implementation and Employee leadership and Development.
Developed and Implemented product development process that led to the launch of three new products resulting in $275k first year new revenues.
Attained a 100% OTIF during a manufacturing, office and warehouse operations relocation.
Improved productivity by 35% utilizing lean and constraints manufacturing methodology.
Developed and implemented production scheduling process and operational KPIs.
Implemented and achieved ISO 9001 certification.
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Additional Relevant Experience
Oliver Healthcare Packaging
Global manufacture is a leader and innovator in flexible packaging and labeling for medical devices and biopharmaceuticals
Director of Operations (Multi-site OH & PA)
Managed manufacturing operations for two manufacturing facilities located in Feasterville, PA, and Hamilton, OH. Oversaw and managed P&L, Employees, Manufacturing, Inventory Management, Shipping and Receiving, Warehouse Operations, Plant Safety, Safety Committee and Programs, and Employee leadership and development. Established new manufacturing operations in China.
Kimble Glass Inc.
General Manager
Leading manufacturer and distributor of scientific labware, vials, and pipettes.
Rexam Medical Packaging
General Manager (Multi-site PA & MA)
Global manufacturer and innovator of packaging and labeling for medical devices and biopharmaceuticals
Technical Systems, Certificates and Skills
Quality Systems ISO 9001, 13485, 15378, 14001 and 18001 cGMP OSHA 10 Certification Forklift Truck Trainer
Education
Bachelor of Science (BS), Rochester Institute of Technology
Additional Information
Board of Director, Metaphase Technologies, MEA
Music enthusiast, hiking, biking and other outdoor activities, lawn and gardening.