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Customer Service Team Member

Location:
Springfield, MA
Posted:
May 05, 2025

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Resume:

DERRICK WOODING

East Hartford, CT *****860-***-**** • ****************@*****.***

Customer Service Professional with extensive experience in warehouse jobs. Proven ability to provide quality customer service. Strong team member with the ability to work independently. Highly effective written and verbal communication skills as well as knowledge of technology. Trainable and coachable, eager to learn new things.

SKILLS

Attention to detail

Physical Stamina and Endurance

Time management

Dependable/reliable

Problem solving

EDUCATION

High School Diploma: District One in Norwich, CT.

Certified Nurse Assistant

CERTIFICATES

Forklift Operator

PROFFESIONIAL EXPERIENCE

AD USA Warehouse Associate January 2024 - June 2024

·Unloading deliveries: Physically remove goods from delivery trucks/containers

·Verifying contents: Check incoming shipments against packing lists or invoices to ensure accuracy in quantity and goods

·Inspecting damage: Examine goods for any signs of damage during transit

·Sorting and labeling: Categorizing and labeling items with identifying information, such as product codes, batch numbers, or destination details.

·Stocking and storing: Move goods to designated storage areas within the warehouse ensuring proper placement and organization according to inventory management systems.

JMR General Laborer January 2020-January 2024

·Site preparation and clean up: Cleaning debris, removing hazardous material.

·Material handling: Loading, unloading, and transporting construction materials (lumber, bricks, cement) using hand tools, wheelbarrows and other equipment.

·Assisting Skilled Trades: Helping carpenters, electricians, plumbers and other specialists by carrying materials and performing basic tasks in their direction.

·Setting up and dismantling: Erecting and taking down scaffolding, bracing, and other temporary structures.

·Operating Basic Equipment: Using hand and power tools.

Country Care Foods Janitor April 2023 -May 2023

Maintained cleanliness and Sanitation: Including offices, restrooms, hallways, and common spaces, ensuring hygienic and presentable environment.

Performed routine cleaning tasks: Such as sweeping, mopping, vacuuming, dusting, and polishing surfaces, adhering, to established cleaning schedules.

Managed Waste Disposal: including emptying trash and recycling bins and ensuring proper disposal procedures.



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