Support Services Social
Resume:
Zuzanna Korczyc
Jackson Heights, NY *****
************@*****.***
position where my skills and experience can continue to develop while providing opportunities for advancement
Authorized to work in the US for any employer
Work Experience
Social Services Intake Worker
SCO Family of Services-Long Island City, NY
April 2024 to Present
• Establishing services and assessing the client’s need as well their eligibility for services
• Documenting timely information received, such as the results of assessments and screening
• Connecting patients with various support services
• Risk assessment and Independent Living Plan for clients
• Creating client records and entering data into databases in accordance with privacy and confidentiality policies
Bookeeper
Account Tax Advisors-New York, NY
January 2024 to May 2024
Prepared monthly bank reconciliations and reports for corporate tax purposes Corrected and reconciled issues in financial reports Tracked expenses and incomes of business while maintaining bank statements in QuickBooks ( Intuit) Guest Room Attendant
Wellington Hotel-New York, NY
October 2010 to August 2021
• Cleaning rooms after each guest checks out, changed linens, dusted, carpet vacuumed, replenished toalety, soaps, shampoos, cleaned mirrors, bathrooms, showers, done upkeep for stay-over guests Medical Secretary
Partners in Care-Brooklyn, NY
October 2008 to November 2010
• Scheduled and confirmed patient diagnostics appointments and medical consultations
• Compiled and recorded medical charts, reports, and correspondence on the computer
• Answered phone calls and directed calls to the appropriate staff
• Greeted visitors, ascertained purpose of visit, and directed them to the appropriate staff Student Technology Mentor
LaGuardia Community College-Queens, NY
July 2008 to 2010
• Assisted faculty in designing, creating and technology enhanced tools for students
• Developed classrooms PowerPoint presentations, created web pages for faculty
• Managed courses in Blackboard, assisted in the development of e-Portfolios
• Received and routed messages and documents to the staff members Education
Certificate in Phlebotomy
AMAT medical school - Queens, NY
September 2022 to December 2023
Associate Degree in Business Administration
LaGuardia Community College - Long Island, NY
March 2021
High school diploma or GED
Associate in Science (AS)
Bachelor's degree
Skills
• Proficient in computer applications: Windows XP Professionals, EXCEL Power Point and NDC Medisoft
• Skillful in the clinical and administrative duties
• Systematic, responsible, fast learner, result oriented team player Ability to work under pressure and face and manage professional challenges
• Inventory control (5 years)
• Medical terminology (5 years)
• EMR systems
• Customer service
• Analysis skills
• Typing
• German
• Multilingual
• English
• Web development
• Home care
• CSS
• HTML5
• Transcription
• Microsoft Powerpoint
• Guest services
• Shipping & receiving
• Warehouse experience
• Spanish
• Foreign languages (10+ years)
• Computer literacy
• Documentation review
• Data collection
• Cash handling
• Fraud
• Banking
• HIPAA
• Google Suite
• Medical records
• Filing
• Patient monitoring
• Human resources
• EHR systems
• Clerical experience
• Hospitality
• Adobe Acrobat
• Retail sales
• Leadership
• Mac OS
• Communication skills
• Front desk
• NetSuite
• Software troubleshooting
• Russian
• Microsoft Access
• Motivational interviewing
• UCC law
• Developmental disabilities experience
• OSHA
• Research
• Database management
• SPSS
• Customer support
• Technical support
• Google Docs
• Teaching
• Literacy education
• System design
• Organizational skills
• Phone etiquette
• Time management
Languages
• Polish, Russian, German, Spanish, English - Expert Certifications and Licenses
Associate In Business Administration
November 2020 to Present
BLS Certification
September 2022 to September 2024
Certified Phlebotomy Technician
First Aid Certification
Travel and tourism
October 1996 to Present
Attended technical school overseas
CPR Certification
Home Care Aide Certification
Value d through 02/20/2024, need inservice, been working with it eight years State Tested Nursing Assistant
Assessments
Front desk agent (hotel) — Proficient
March 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Administrative assistant/receptionist — Proficient March 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Proficient
August 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Verbal communication — Proficient
March 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Medical terminology — Proficient
August 2021
Understanding and using medical terminology
Full results: Proficient
Customer focus & orientation — Completed
March 2022
Responding to customer situations with sensitivity Full results: Completed
Home health aide skills — Completed
March 2022
Providing care to patients in a home setting
Full results: Completed
Data entry: Attention to detail — Completed
August 2021
Maintaining data integrity by detecting errors
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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