TRISTAN BAKER
************@*****.***
Skills
-Heavy Lifting
-Restocking Shelves
-Pallet Jack Operation
-Item Scanning
-Flexible Schedule
-Positive Attitude
-Friendly and Personable
-Customer Service
-Quick Learner
EDUCATION
Expected in May 2025
Bachelor of Science Information Technology
Norfolk State University, Norfolk, VA
PROFESSIONAL SUMMARY
Proven record of accomplishment in enhancing operational efficiency and customer satisfaction across various roles, including a pivotal position at Walmart. Expert in inventory management and customer service, demonstrating a keen ability to streamline processes and improve stock accuracy by over 30%. Combines heavy lifting prowess with a friendly demeanor, ensuring top-notch service and operational standards.
PROFESSIONAL EXPERIENCE
July 2024 - Current
Stocking Associate Walmart, Suffolk, VA
• Enhanced store organization by accurately stocking shelves and maintaining inventory control.
• Performed inventory control, such as counting, and stocking merchandise.
• Examined and inspected stock items for defects and reported damages to supervisor.
• Operatedd manual andelectricc pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
January 2024 - March 2024
Warehouse Stocker Amazon, Suffolk, VA
• Compared received packages against shipping documents.
• Enhancedwarehousee safety by regularly inspecting equipment and conducting safety training sessions.
• Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. May 2023 - August 2023
Dell Clerk Kroger's Grocery Store, Smithfield, VA
• Greeted customers at counter to fulfill requests and answer questions.
• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders. May 2022 - August 2022
Busch Gardens Associate Busch Gardens Williamsburg, Williamsburg, VA
• Greeted customers and offered assistance for increased customer satisfaction.
• Increased customer satisfaction by resolving complex issues and providing exceptional service.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste, and ensuring optimal stock levels were maintained.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Managed efficient cash register operations.
June 2021 - August 2021
Golf Course Groundskeeper Cypress Creek Golf Club, Smithfield, VA
• Collaborated with other groundskeepers to maintain consistently ambitious standards across all areas of the golf course property.
• Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, toes, and fairways.
• Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
• Conducted regular inspections of equipmentt to ensure proper function, reducing downtime due to malfunctions or nocessary repairs.