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Support Assistant Medical

Location:
Calumet City, IL, 60409
Posted:
May 05, 2025

Contact this candidate

Resume:

Quintella N Davis

**** ****** **

Calumet City,IL 60409

773-***-****

Work Experience:

Veteran Affairs

*** ********* **

Honolulu, HI 96819

**/****-*******

Advanced Medical Support Assistant

Clinic Responsibilities:

Check in and check out of patients, verify insurance and demographics, schedule appointments, telephone and e-mail responses for patients, interface with care teams.

Tripler Army Medical Center

1 Jarrett White Rd Bldg. #40

Honolulu, HI 96859

10/2021-07/2023

Specimen Controller

Duties:

As a federal employee I have performed work for two separate testing programs, U.S Military Entrance Processing Command (MEPCOM) and Civilians, each with different documentation and processing requirements and regulations:

Works independently and makes decisions on acceptance or rejection of specimens submitted for testing after careful examination and evaluation of urine specimen bottles, chain of documents, DD form 2624 and any additional material submitted. Ensures specimens are inspected for damage boxes and possible tampering, noting the condition of the box and shipping material of the handling of custody document.

Annotate any existing discrepancies on custody forms. Evaluates and verifies identification, batch and specimen numbers on chain of custody document against bottle label determining what information is missing or erroneous and annotates information on all pertinent documentation. Assign a unique laboratory accession number to each specimen. Verifies all information and pours aliquots of each specimen for initial screening. Pulls and verifies all information on sequential lists and pour presumptive positive urine specimens for re-screen or confirmation of AMPS, D/IAMPS, 6-MAM, THC, BZE, and PCP.

Maintain elaborate and detailed custody documentation at all times to be used if necessary in a court of law. Ensures that all submitted specimens are maintained under forensic conditions until the testing process is completed. Dispose of negative specimens and place all confirmed positive in long term frozen storage following forensic protocols. Performs duties with minor supervision and must make daily independent decisions and judgments.

Organize urine sample in batching trays, matching the sequential order as listed on their chain of custody documents, while incorporating blind quality control specimens into the batch. Accessioning labels are generated using an automated, computerized thermal transfer printer. Performs customer and administrative duties such as filing paperwork and annotation logs. Complete understanding of the laboratory's operating procedures for the accessioning and screening areas and familiarization with Navy's Drug Testing Program.

General understanding of chemical laboratory terminology used with laboratory technicians and chemists. Awareness of the importance of accuracy and attention to detail required in completing paperwork in a forensic environment. Restock supplies as required and complies with NAVOSH and OSHA standards, and applicable rules.

General knowledge and understanding of the Military Testing Standing Operating Procedure for Litigation Support including, document preparation, daily tracking and filing, and telephone inquiries.

Ability to maintain attention to detail at high levels for extended periods of time.

Supervisor: Brittany Satovich

Phone: 808-***-****

Celerion

2420 Baseline Rd

Tempe, AZ 85283

09/2020-03/2021

Clinical Conduct Technician

Duties:

Process blood samples (centrifugation of blood samples, separate plasma or serum, transfer to alternate tubes, freeze samples in timely manner)

Light housekeeping

Monitor Clinics to ensure participant safety

Dexcom

232 S. Dobson Rd

Mesa, AZ 85202

05/2020-8/2020

Manufacturing Associate 2

Duties:

Assemble Continuous Glucose meters

Inspect each device for any damages, making sure label and skin patch are intact

Heat stake device

Supervisor: Aaron Huish

Tempe St. Luke’s Hospital

1500 S Mill Rd

Tempe, AZ 85282

10/2019-04/2020

Laboratory assistant/ Phlebotomist

Duties:

Receive incoming specimens via UPS/Fedex Courier

Accession specimens such as blood, urine, stool, etc

Phlebotomy

Data entry (IndraCare, Cerna, LabCorp)

Customer service/ answering phones, scheduling stat pick-ups

Centrifuge Blood Specimens

Supervisor: Tanasha Miller

Central Clinical Lab

3720 E LaSalle Rd

Phoenix, AZ 85040

7/2019-10/2019

Hours per week: 25

Lab Assistant

Duties:

Receive incoming specimens via UPS/Fedex Courier

Accession specimens such as blood, urine, stool, etc

Phlebotomy

Perform waive testing/Resulting

Data entry (IndraCare, WhatsApp, LabCorp)

Customer service/ answering phones, scheduling stat pick-ups

Centrifuge Blood Specimens

Supervisor: Loraine Price

VolenteDx

4530 E. Shea Blvd Ste 165

Phoenix, AZ 85028

01/2019-06/2019

Hours per week: 40

Accession Tech

Duties:

Received incoming specimens via UPS/FedEx

Opened package making sure to verify no damages to specimen such as leakages

Once patient info is verified via requisition and specimen, an accession number was assigned to that particular specimen.

Once accession has been completed, patient info such as demographics, D.O.B, etc is entered into the system.

Once testing has been completed results are released to patient physician.

Supervisor: Jim Bentley

LABCORP

150 SPRING LAKE DR

Itasca, IL 60143 United States

06/2016 – 06/2018

Hours per week: 40

Accession Tech

Duties, Accomplishments and Related Skills:

Accession medical samples i.e, blood, urine, feces, swabs, sputum, semen, vaginal fluids, microbiology assistant.

Pronger Smith Medical Care

17495 S. LaGrange rd

Tinley Park, IL 60487 United States

12/2014 – 12/2015

Hours per week: 34

X-ray Patient Service Representative

Duties, Accomplishments and Related Skills:

Schedule patients for x-rays, mammograms, ultrasounds,

Answer phones

Filing and downloading patient previous exams

Check patients in for X-ray, mammograms, ultrasounds

Supervisor: Sharron Scott

Navy Drug Screening :Lab

38H Adams St.

Great Lakes, IL 60088 United States

07/2009-07/2011

10/2012 - 10/2013

Hours per week: 40

Pay Plan: GS

Physical Science Technician (This is a federal job)

Duties, Accomplishments and Related Skills:

As a federal employee I have performed work for two separate testing programs, U.S Military Entrance Processing Command (MEPCOM) and Civilians, each with different documentation and processing requirements and regulations:

Works independently and makes decisions on acceptance or rejection of specimens submitted for testing after careful examination and evaluation of urine specimen bottles, chain of documents, DD form 2624 and any additional material submitted. Ensures specimens are inspected for damage boxes and possible tampering, noting the condition of the box and shipping material of the handling of custody document.

Annotate any existing discrepancies on custody forms. Evaluates and verifies identification, batch and specimen numbers on chain of custody document against bottle label determining what information is missing or erroneous and annotates information on all pertinent documentation. Assign a unique laboratory accession number to each specimen. Verifies all information and pours aliquots of each specimen for initial screening. Pulls and verifies all information on sequential lists and pour presumptive positive urine specimens for re-screen or confirmation of AMPS, D/IAMPS, 6-MAM, THC, BZE, and PCP.

Maintain elaborate and detailed custody documentation at all times to be used if necessary in a court of law. Ensures that all submitted specimens are maintained under forensic conditions until the testing process is completed. Dispose of negative specimens and place all confirmed positive in long term frozen storage following forensic protocols. Performs duties with minor supervision and must make daily independent decisions and judgments.

Organize urine sample in batching trays, matching the sequential order as listed on their chain of custody documents, while incorporating blind quality control specimens into the batch. Accessioning labels are generated using an automated, computerized thermal transfer printer. Performs customer and administrative duties such as filing paperwork and annotation logs. Complete understanding of the laboratory's operating procedures for the accessioning and screening areas and familiarization with Navy's Drug Testing Program.

General understanding of chemical laboratory terminology used with laboratory technicians and chemists. Awareness of the importance of accuracy and attention to detail required required in completing paperwork in a forensic environment. Restock supplies as required and complies with NAVOSH and OSHA standards, and applicable rules.

Ability to maintain attention to detail at high levels for extended periods of time.

Supervisor: Evon Partee

Phone:847-***-****

Navy Drug Screening Lab

Jacksonville, FL United States

07/2011 - 10/2012

As a federal employee I have perform work for two separate testing programs, U.S Military Entrance Processing Command (MEPCOM) and Civilians, each with different documentation and processing requirements and regulations:

Works independently and makes decisions on acceptance or rejection of specimens submitted for testing after careful examination and evaluation of urine specimen bottles, chain of documents, DD form 2624 and any additional material submitted. Ensures specimens are inspected for damage boxes and possible tampering, noting the condition of the box and shipping material of the handling of custody document.

Annotate any existing discrepancies on custody forms. Evaluates and verifies identification, batch and specimen numbers on chain of custody document against bottle label determining what information is missing or erroneous and annotates information on all pertinent documentation. Assign a unique laboratory accession number to each specimen. Verifies all information and pours aliquots of each specimen for initial screening. Pulls and verifies all information on sequential lists and pour presumptive positive urine specimens for re-screen or confirmation of AMPS, D/IAMPS, 6-MAM, THC, BZE, and PCP.

Maintain elaborate and detailed custody documentation at all times to be used if necessary in a court of law. Ensures that all submitted specimens are maintained under forensic conditions until the testing process is completed. Dispose of negative specimens and place all confirmed positive in long term frozen storage following forensic protocols. Performs duties with minor supervision and must make daily independent decisions and judgments.

Organize urine sample in batching trays, matching the sequential order as listed on their chain of custody documents, while incorporating blind quality control specimens into the batch. Accessioning labels are generated using an automated, computerized thermal transfer printer. Performs customer and administrative duties such as filing paperwork and annotation logs. Complete understanding of the laboratory's operating procedures for the accessioning and screening areas and familiarization with Navy's Drug Testing Program.

General understanding of chemical laboratory terminology used with laboratory technicians and chemists. Awareness of the importance of accuracy and attention to detail required in completing paperwork in a forensic environment. Restock supplies as required and complies with NAVOSH and OSHA standards, and applicable rules.

Ability to maintain attention to detail at high levels for extended periods of time.

Supervisor: Jerry McFarlin

Phone: 904-***-****

Associates In Nephrology

Des Plaines, IL United States

10/2008 - 05/2009

Hours per week: 17

Certified Medical Assistant

Duties, Accomplishments and Related Skills:

CLINICAL:

Measuring and recording vital signs, recording patient interview, history, and chief complaint, provides patient education with regards to office policies, medication management of disease and home treatments and special diets, preparing patients for examinations and performing routine screening tests, phlebotomy and urine specimens, performing basic lab tests, ekg, assisting with x-rays and physical therapy procedures, preparing and administering medication with physician authorization, change dressings, applied bandages, using CPR skills when needed maintaining supplies, equipment, stocking and sterilizing instruments, disposing of biohazard waste according to OSHA standards, performing accurate, legal, and ethical documentation at all times.

ADMINISTRATIVE:

Front desk reception, scheduling patients, greet patients, filing and maintaining records medical and financial, preparing and typing correspondence, processing mail, perform computer skills in patient billing, transcription scheduling, insurance claims accounts receivable, and database entry, calling in prescriptions to the pharmacy for the physician, communication skills with medical terminology, following appropriate legal and ethical professional conduct.

Supervisor: Laura Olson

Cook County School Bus

Arlington heights, IL United States

09/2007 - 04/2008

Hours per week: 24

Bus Driver

Duties, Accomplishments and Related Skills:

Transported children to and from school.

· Obtained CDL Class-B License.

· Assisted in field trips and aiding children with disabilities.

Supervisor: Connie Mitchell

Education:

Everest College Skokie, IL United States

Technical or Occupational Certificate 06/2008

GPA: 4.0 of a maximum 4.0 Honors: Cum Laude

Relevant Coursework, Licenses and Certifications:

CPR Certification

Phlebotomy Certification

Medical Assisting Certification

Job Related Training:

CPR Training 8 hrs.

Anatomy and Physiology 40 hrs. 7/2007-8/2007

Medical Terminology 80 hrs. 8/2007-9/2007

Language Skills:

Language Spoken Written Read

English Advanced Advanced Advanced

Professional Publications:

CPR Certification

Medical Assisting Certification

References:

Name Employer Title Phone Email

Andrea Loya medical insurance representative insurance rep 708-***-****

William stephenson WalMart Stockroom 580-***-****

Deane Williams Caregiver Caregiver 773-***-**** Additional Information:

KSA(Knowledge, Skills and Abilities)

1. Knowledge of immunoassay screening.

2. Knowledge of Accessioning processes and procedures.

3. Ability to lead, train, and assist employees.

4. Followed and prepared Chain of Custody documents in accordance with the Standard Operating procedures.

5. Knowledge of office automation software, practices and procedures; and skill in operating office automation equipment.

6. Skills in oral communication to obtain and relay information, answer questions, and provide helpful information while safeguarding sensitive material.

7. Skill in writing and basic editing to prepare required reports, non-standard correspondence and other written materials.

8. Ability to maintain attention to detail at high levels for extended periods of time.

9. Knowledge of basic scientific and forensic terms and procedures.

10. Ability to review and distribute incoming mail and other documents.

11. Ability and willing to cross-train to learn and apply knowledge to required tasks and responsibilities.

12. Practical knowledge of analytical forensic toxicology.

13. Basic knowledge of laboratory operations and work flow (i.e. screening, accessioning, confirmation, quality control processes).

14. Ability to communicate orally in writing in order to lead subordinates and to respond to customers verbal and written requests for status of test results and scientific documentation.

15. Knowledge of confidentiality of information processed and filed, and authority to release information.

16. Performs assigned tasks, responsibilities with minimum supervision.

17. able to locate and apply guidelines when specifically applicable and to refer to the supervisor when it appears that extensive deviation or interpretation is necessary.

18. Complies NAVOSH and OSHA standards and all applicable rules, and regulations.



Contact this candidate