Operations Manager Supply Chain

GERSHOM JOINER

OPERATIONS MANAGER

Professional Summary

Strategic and results-driven Operations

Manager with extensive experience in

logistics, staff management, and

workflow optimization. Adept at

enhancing operational efficiency,

ensuring compliance, and leading high-

performing teams to achieve business

objectives. Strong expertise in policy

development, budget management, and

customer relations to drive

organizational success. Committed to

continuous improvement and

operational excellence.

Core Competencies

Logistics & Supply Chain

Management

Staff Leadership &

Development

Budgeting & Cost Control

Operational Efficiency & Safety

Compliance & Regulatory

Standards

Performance Analysis & Process

Improvement

Customer Relationship

Management

Vendor & Supplier Negotiations

Microsoft Office Suite & Excel

Education

Bachelor of Arts (B.A.)

Business Administration

University of Louisiana

Lafayette, LA – May 2001

Certifications &

Licenses

TWIC Card Holder

CDL Certification

Class A (Doubles,

Triples, Tanker)

Hazmat

Endorsement

Professional Experience

Operations Manager

Texas Transportation Services – Houston, TX

October 2020 – Present

Supervise a team of 10+ employees, ensuring compliance with company policies and industry regulations.

Identify and address operational bottlenecks through data analysis and workflow optimization strategies.

Increase efficiency by streamlining processes, reducing turnaround times, and improving resource allocation.

Foster a culture of accountability and high performance through training, monitoring, and performance evaluations.

Develop and strengthen client relationships through proactive communication and issue resolution.

Oversee budget planning and financial controls to deliver projects within set timelines and constraints.

Ensure adherence to DOT Hazmat and OSHA regulations for safe transportation of hazardous materials.

Negotiate and maintain relationships with external vendors and suppliers to optimize supply chain operations.

Bulk Driver

Matheson Tri Gas – Houston, TX

October 2018 – October 2020

Maintained compliance with federal regulations while transporting hazardous materials.

Improved delivery efficiency through route optimization and time management.

Coordinated with dispatch to ensure real-time adjustments to delivery schedules.

Conducted pre-trip inspections, ensuring vehicle safety and regulatory compliance.

Provided exceptional customer service by addressing concerns and ensuring timely deliveries.

Trucking / Operations Manager

Lucien – Broussard, LA

December 2015 – October 2018

Managed daily trucking operations, optimizing delivery schedules and logistics to improve efficiency.

Led hiring, training, and performance evaluations, ensuring a skilled and motivated workforce.

Developed strategies to enhance customer satisfaction and operational productivity.

Spearheaded process improvements that led to reduced operational costs and increased output.

Monitored regulatory compliance, ensuring strict adherence to OSHA, DOT, and company policies.

Negotiated vendor contracts to secure favorable terms and pricing for business operations.

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