Business Development E-Commerce

Marissa Harvey

Miami, FL Open to remote, onsite, and hybrid opportunities

954-***-**** ***************@*****.*** LinkedIn.com/in/marissaharvey marissa-harvey.com

Luxury Retail & Operations Executive

Driving Strategic Growth, Retail Expansion, and Profitability in High-End Consumer Markets

Market Expansion E-Commerce Growth Merchandising Strategy Customer Relationship Builder

A highly accomplished luxury retail and business development leader with expertise in sales leadership, wholesale distribution, and e-commerce. Skilled at growing revenues, expanding networks, launching new product lines, and cultivating lasting partnerships. Adept at driving sell-out strategies, managing wholesale and retail channels, coaching internal teams, and delivering high-value customer experience. Proven success navigating diverse markets, including the US, Caribbean, and Europe.

Impactful Contributions

The Metropolitan Museum of Art: Developed and launched six exclusive jewelry collections incorporating fair trade gems and ethical sourcing practices. Organized and implemented a comprehensive sales training program for store staff, generating $1M+ in first-year sales.

ELV Distribution: Opened over 100 new wholesale accounts for TOUS within one year, driving U.S. market entry and over $500K in first-year sales.

Waldorf Astoria/LXR: Designed and developed new resort and logo apparel for all resorts. Implemented visual merchandising display standards. Generated a vendor-sponsored visual display contest for golf pro shops, boosting overall resort retail sales by $1M.

Key Credentials & Competencies

Education: Bachelor of Arts (BA) in Art History, SUNY College-Purchase, NY

Core Skills: Luxury Retail Sales, B2B/B2C Sales Growth, Wholesale Channel Development, Key Account Management, Business Expansion Strategies, Market Research, Competitive Analysis, E-Commerce Sales Strategy, Sales Forecasting, Revenue Optimization, Merchandising, Product Launches, Strategic Sourcing, Vendor Negotiations, Customer Relationships

Leadership & Management Skills: Team Leadership, Cross-Functional Collaboration, Strategic Planning, Problem-Solving, Decision-Making, Change Management, Performance Optimization, Talent Development, Conflict Resolution, Executive Communication, Employee Coaching, Stakeholder Engagement, Crisis Management, Organizational Growth

Industry Expertise: Luxury Wholesale and Retail, Jewelry and Watch Retail, Management Consulting, National Museums, Hospitality, Luxury Hotels and Resorts

Experience Across Diverse Business Cultures: Familiar with Swiss, French, Italian, Spanish, and Caribbean markets, including Barbados, St. Lucia, St. Kitts, and Curaçao. Met with TOUS' global team in Spain twice yearly. Collaborated with various manufacturers in Italy, France, Switzerland, and Asia.

Work History & Key Sales Wins

Real Estate Sales-Miami-Fort Lauderdale, FL Jun 2023-Present

Sales & Business Development-Onsite

After relocating from New York to Florida, obtained a real estate license and became immersed in the local market, developing skills in market analysis, real estate sales, client relationship management, and transaction navigation.

Expertise Leveraged: Market Analysis, Client Relationship Management, Lead Generation, Negotiations, Transaction Management

Key Sales Wins

Gained firsthand insights into customer relationship management and market analysis in the Florida real estate sector.

Developed client-centric sales strategies and refined market entry approaches, reinforcing a deep understanding of consumer sales cycles and transaction management.

LifeWay Network-Tarrytown, NY Sep 2022-Jun 2023

Director of Development-Hybrid

Spearheaded fundraising initiatives, securing financial support from high-net-worth individuals, family foundations, and corporate sponsors. Organized and executed major fundraising events, increasing donor engagement and contributions. Managed donor relations and created stewardship plans. Collaborated with cross-functional teams to enhance grant fulfillment and compliance. Managed one direct report.

Expertise Leveraged: Fundraising Strategy, Donor Relations, Event Planning, Grant Management, Nonprofit Marketing

Key Sales Wins

Led donor acquisition strategies to secure high-value sponsorships and major gifts, increasing corporate contributions by 20%.

Raised over $10K in one evening through a donor-hosted event, drawing fifty high-net-worth attendees and securing fifteen new donors.

Posto Del Sole, Inc. & Marissa Harvey Consulting-New York, NY Nov 2018-May 2022

Posto Del Sole - Founder & CEO March 2020-May 2022

Secured $1M in venture capital to launch two e-commerce jewelry brands in less than six months. Managed two direct reports.

Marissa Harvey Consulting - President Nov 2018-March 2020

Led sales initiatives for Mina Stones, developed estate jewelry assortments for Rapaport Estate Jewelry Auctions, generating more than $100K in sales.

Expertise Leveraged: E-Commerce Strategy, Brand Development, Investor Relations, Luxury Retail Sales, Market Penetration

Key Sales Wins

Established two e-commerce jewelry brands, successfully securing $1M in venture capital funding.

Consulted with a fair trade colored stone jewelry designer and manufacturer for US Market entry.

Built and managed relationships with 20+ suppliers and retail buyers, driving new market entries and sales expansion.

The Metropolitan Museum of Art-New York, NY Nov 2017-Nov 2018

General Merchandise Manager-Onsite

Managed merchandising and product development for The Met retail store, overseeing multiple retail locations within the museum. Curated product assortments aligned with exhibitions. Developed staff training programs focused on product knowledge and customer engagement. Led 15 direct reports.

Expertise Leveraged: Merchandising Strategy, Product Development, Vendor Negotiations, Customer Engagement

Key Sales Wins

Implemented sales training programs focused on fair trade gemstones and jewelry.

Strengthened vendor exhibition-aligned product launches, increasing related merchandise sales by 20%.

Investigated dead inventory and leveraged vendor relationships for precious metal melt and inventory repurposing, delivering $100K in incremental profit.

Directed sales growth and oversaw the design, development, and launch of six exclusive jewelry collections, generating $1M+ in first-year sales.

ELV Distribution LLC-Aventura, FL Apr 2015-Mar 2016

Chief Merchant/Wholesale Account Manager-Onsite

Developed and executed strategic account plans for wholesale and travel retail markets as the distributor for TOUS retail brand. Established long-term partnerships with independent jewelry retailers and luxury brands, expanding brand reach and sales. Managed one direct report.

Expertise Leveraged: wholesale distribution, sales strategy, market research, customer relationship management

Key Sales Wins

Opened 100+ wholesale accounts within the first year.

Led TOUS’s U.S. market entry, generating over $500K in first-year sales.

Spearheaded the launch of new product lines, driving a 25% increase in annual revenue.

Colombian Emeralds International/Dufry-Ft. Lauderdale, FL Mar 2010-Jun 2013

Commercial Director-Onsite

Oversaw travel retail operations, managing merchandising, marketing, warehouse, and logistics functions. Led the development of advertising campaigns and exclusive jewelry collections. Managed vendor relationships and sales strategies for growth until the role merged into Dufry Headquarters in Doral, FL. Managed a $45M budget and led 35 direct reports.

Expertise Leveraged: Retail Strategy, Supply Chain Optimization, Demand Planning, Vendor Management, Marketing Strategy

Key Sales Wins

Built and maintained strong vendor relationships to drive exclusive product launches and promotions.

Implemented targeted marketing and sales initiatives that boosted store traffic by 60% and increased

core SKU sales by 40%.

Implemented a fully vendor-funded visual display planogram program for 52 locations, vastly improving the selling environment and store personnel morale.

Waldorf Astoria Hotel/Luxury Hotels & Resorts-Boca Raton, FL Mar 2007-Mar 2009

Vice President, Retail Operations-Hybrid

Spearheaded data-driven merchandising strategies, driving sales growth and optimizing luxury product performance. Streamlined operations for 25+ resort retail locations, reducing inventory costs by 15% through advanced management systems. Negotiated commercial leases, enhancing financial stability. Oversaw 19 direct reports and a $1M budget.

Expertise Leveraged: Retail Management, Inventory Optimization, Luxury Branding, P&L Management, Customer Experience

Key Sales Wins

Achieved a 15% reduction in inventory costs through enhanced management systems.

Standardized operational processes and visual standards across 25+ resort shops, increasing efficiency.

Developed and launched exclusive resort apparel collections and sales incentive programs, resulting in over $1M in annual revenue.

Tiffany & Co-New York, NY Mar 1999-May 2005

General Merchandise Manager-Little Switzerland (Tiffany & Co. subsidiary) Mar 2003-May 2005

Led sales forecasting and product development initiatives to maximize revenue. Oversaw merchandising, vendor relations, and inventory planning for jewelry and watch assortments. Managed fifteen direct reports and a $40M budget.

Expertise Leveraged: Vendor Negotiations, Inventory Planning, Luxury Retail, Sales Forecasting, Market Expansion

Key Sales Wins

Improved inventory turnover by 1.0, optimizing cash flow and product availability.

Led the installation of vendor boutiques for store renovations and new openings.

Led product portfolio and sales forecast strategies, delivering $76M in annual sales.

Vice President, Strategic Sourcing Mar 1999-Mar 2003

Managed a $300M sourcing budget, leading supplier negotiations, procurement strategies, and operational planning for luxury jewelry collections. Oversaw 35 direct reports.

Expertise Leveraged: Strategic Sourcing, Supplier Negotiations, Cost Optimization, Global Procurement, Process Improvement

Key Sales Wins

Led product portfolio strategies, driving a 25% year-over-year revenue increase.

Developed cross-functional supply chain initiatives, streamlining vendor operations.

Achieved a 15% reduction in supply chain costs while dramatically improving quality, delivery, service, and value performance goals.

Additional Credentials & Competencies

Technologies: Systems: AS400 Software & Applications: Microsoft Office 365-Word, Excel, Project, Teams, PowerPoint; Shopify, Faire, Salesforce, Creatable, Canva, Zoom Video, Google Workspace, Supply Chain Management (SCM) Software, Customer Relationship Management (CRM) Software, Enterprise Resource Planning (ERP) Software, ChatGPT, Hootsuite, MailChimp Methodologies: Demand Resource Planning, Business Process Mapping, Product Development

Professional Affiliations: Association Member & Membership Committee-Women’s Jewelry Association; Member-New York Jewelers Group; Member-Consortium for Operational Excellence-Harvard Business School

Contact this candidate