Paralegal / Legal Assistant
Resume:
SABRINA MULLEN
Pell City, Alabama 35128
*************@*****.***
Competent, punctual, motivated, detail oriented, self-starting, highly qualified team player, seeking a challenging full- time position as a Paralegal Specialist.
EXPERIENCE
JUNE 2023 – MAY 2025
PARALEGAL SPECIALIST / LEGAL ASSISTANT – COVID-19 EIDL SERVICING CENTER, U.S. SMALL BUSINESS ADMINISTRATION
Works closely with supervisory attorneys and team members on the Bankruptcy Legal Team, for the U.S. Small Business Administration. This is a fully remote position, working from home, for the Covid-19 EIDL Servicing Center, based in Fort Worth, TX. Manages the liquidation process for SBA loan files, utilizing internal systems such as CAFS, LIRA and STARS, to enter information pertinent to each loan and to ensure timely and accurate file management and compliance. Utilizes various websites, such as CourtLink and LexisNexis to research bankruptcy cases, and to locate borrower and debtor information. Researches Secretary of State websites to find borrowers / businesses who have SBA loans, to obtain information regarding Activity or Inactivity of the businesses. Ensures accuracy of information entered into CAFS system for each loan worked, by reviewing the current bankruptcy coding in the system, so that notices will not be sent to debtors/borrowers following bankruptcy case filings. Uses analytical skills to review various types of legal notices received and completes the necessary research to determine the needs for each loan, based on legal notice type. Prepares official Proof of Claim forms, obtains and redacts required documents needed for Proofs of Claim and requests debt certifications to obtain accurate figures to be included on the Proof of Claim form. Emails prepared Proof of Claim drafts and documents to attorneys for review, and files Proofs of Claim into court once approval is received. Works remotely via Microsoft Teams to effectively communicate and collaborate with SBA attorneys, team members and other service centers. Consistently meets service level agreements while maintaining compliance with the Debt Collection Improvement Act. Possesses a detailed knowledge and understanding of the U.S. Small Business Administration's Standard Operating Procedures, rules, regulations, policies, and procedures and strives to stay informed about any changes. Possesses a comprehensive knowledge of legal skills needed to analyze all chapters of bankruptcy cases. Possesses a knowledge of the Freedom of Information Act and the Privacy Act. This position requires expertise in creditor remedies and debtor rights, bankruptcy, secured, unsecured and commercial transactions, and the ability to work independently and effectively to gather, arrange, analyze, and evaluate each bankruptcy case and associated loan with a high level of accuracy, which is required to protect the government’s interest in the loans. Strong organizational skills, the ability to pay close attention to detail, and an understanding of the importance of timelines, hearing dates and Bar dates are of the utmost importance in this position.
JANUARY 2022 – JUNE 2023
LEGAL ASSISTANT – LEGAL DIVISION (BANKRUPTCY), U.S. SMALL BUSINESS ADMINISTRATION Worked closely with supervisory attorney and team members on the Bankruptcy Legal Team, for the U.S. Small Business Administration, in the Birmingham Disaster Service Center. This included performing a vast variety of tasks and duties for the legal team, ensuring that all tasks were completed within the required time frame and deadlines. Effectively communicated with attorneys and team members regularly regarding legal and other notices. Used analytical skills to review various types of legal notices received at the loan servicing center and completed the necessary research to determine the needs for each individual loan, based on the type of legal notice received. This included receiving and analyzing bankruptcy notices to determine if a loan needed to be "Charged Off', referred to liquidation, or transferred to another servicing center. Received and analyzed bankruptcy filing notices and determined if either a Proof of Claim or Reaffirmation Agreement was needed. Prepared official Proof of Claim forms, obtained, and redacted documents required for filing Proofs of Claim, and emailed prepared Proof of Claim package to team member for filing into court. Prepared 2
official Reaffirmation Agreement form and Reaffirmation Cover Sheet, obtained, and redacted required documents and emailed the prepared Reaffirmation package to supervisory attorney for review and signature. Followed up on Reaffirmation packages to ensure they are filed into court in a timely manner. Used Lexis Nexis and CourtLink daily to research legal documents. Opened and processed legal mail received to determine where and/or to whom the mail needed to be sent, entered detailed Chron notes in the "CAFS" system, regarding the type of process and action needed and uploaded documents in SLTrack.
MARCH 2020 – JANUARY 2022
BANKRUPTCY SPECIALIST – INPUT TEAM LEAD, TIFFANY & BOSCO, P.A. As the Input Team Lead, during the transition from Sirote & Permutt, P.C. to Tiffany & Bosco, P.A., following a buyout of our Mortgage Services Department, I was instrumental in learning the new company software system, and assisting my team with learning the new system. This was accomplished by creating work aids and checklists, to help my team with their daily tasks. These work aids were effective in helping my team members understand how to prioritize referrals, so that they were accurately input by highest to lowest priority and given to the assigned processor(s) in a timely manner. This was imperative to ensure that the processors had sufficient time to work on their assigned files, so that strict court deadlines and hearing dates were met. The above tasks were completed, all while continuing to perform and complete my normal daily Team Lead duties and responsibilities, which can be seen under my Sirote & Permutt, P.C. job information. JULY 2011 – MARCH 2020
BANKRUPTCY SPECIALIST – INPUT TEAM LEAD, SIROTE & PERMUTT, P.C. As the Input Team Lead, I supervised my team, regarding productivity, promptness, and accuracy, of inputting all new bankruptcy referrals into our computer system for processing. Entered referrals in Perfect Practice and utilized Pacer to research each bankruptcy case. Corresponded with clients, i.e., banks and mortgage companies, to request needed documents and / or information necessary for processing the specific referral types, so that files could be prepared and filed into court in a timely manner. Additional responsibilities included: accepting and acknowledging email referrals from our clients, responding to email from clients requesting information and / or file status updates, requesting fee approval from clients for various referrals, daily checking of multiple bankruptcy websites, from which our referrals were received, monitoring all of our various “workloads” to ensure that all new referrals had been received into our system, and communicating with the appropriate parties, when specific referrals were not received, to ensure they would be received in the future.
EDUCATION
MAY 1984
HIGH SCHOOL DIPLOMA, IDER HIGH SCHOOL
DECEMBER 2022
PARALEGAL CERTIFICATION, JEFFERSON STATE COMMUNITY COLLEGE CERTIFICATION
• Notary Public, Alabama State at Large
SKILLS
• Competent and proficient with computers and
computer programs, such as Microsoft Outlook,
Microsoft Word and Excel
• Competent and proficient with various legal
system software, such as Perfect Practice,
Pacer, CAFS, CourtLink and LexisNexis
• Excellent data entry skills
• Excellent customer service skills
• Excellent
communication skills
• Excellent writing skills
• Excellent problem-
solving skills
• Excellent attention to
detail
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