Executive Assistant Direct Support

Susan C. Mages-Kelling

OBJECTIVE:

Obtain a position in which my education, experience, and skills may be fully utilized in a successful & growth-oriented company that offers advancement opportunities

EXPERIENCE:

Administrative Assistant – Animal Nutrition Division Cargill Inc. Olathe, KS

March 2024 – February 2024

•Direct Support of the entire animal nutrition division’s sales team.

•Acted as a liaison between vendors, customers, and internal employees.

•Travel management and coordination.

•Created and maintained expense reports.

•Facilitated daily administrative operations.

Executive Assistant Quest Diagnostics Lenexa, KS

April 2022 – February 2024

•Direct Support of Employer Solutions.

•Records/Contract Management.

•Manage quarterly and annual MVP/Safety Champions Award Programs.

•Set up and assist with on-site HR benefit events.

•Procure and manage IT Assets.

•Create daily lab volume reports.

•Facilitate daily operations meetings.

•Travel coordination for Executives.

•Organize on-site and off-site meetings, seminars, and events.

•Maintained schedules of Vice President and Directors.

•Expense reporting.

•Acted as liaison with all outside agencies with all outside agencies and industry contacts on behalf of General Manager/Sr Vice President and Directors.

Executive Assistant T-Mobile/Sprint Overland Park, KS

January 2006 – April 2022

•Direct Support of the Finance/Real Estate Department/Wholesale.

•Back-up support to the other Executives, to include but not limited to the CEO and COO.

•Records/Contract Management.

•Travel coordination for many departments.

•Organize on-site and off-site meetings, seminars and events.

Sales Project Coordinator Sprint North Supply New Century, KS

January 1997 – January 2006

•Managed 3PL Customer Accounts.

•Supported ongoing operations of the Top Wireless Customer cases with incoming revenue or 15M+.

•Provide support and feedback to Sales, Client Solutions, IT and Contract Management as SNS continued to develop additional business with Strategic Customers

•Compiled statistical reports for Corporate Management

•SME for Third Party Logistics

•Prepared/provided quotes, return authorizations and call tags

EDUCATION:

IWCC

Degree: Diploma

Curriculum: Office Occupations Specialist

1987

Council Bluffs, IA

JCCC

Micro & Macro Spreadsheets, 1989

Foxpro for Windows, 1995

Word 6.0 for Windows, 1995

Olathe, KS

Rockhurst University

Customer Service Certified

2005

Kansas City, MO

Certificates of

Completion:

Windows NT Orientation for Novus

Total Quality Management

TimeLine for Windows

Franklin Quest Time Management

The Writing Advantage

Advanced Read

The Indispensable Assistant

Special Skills:

Excellent working relationships with coworkers, management, etc.

Superb interpersonal skills and ability to communicate effectively.

Motivated self-starter with eagerness to learn and excel.

Outstanding customer service skills and phone etiquette.

Proficient in: Microsoft Excel, HRIS, HRRS, Impact, Microsoft Outlook, Microsoft Word, PowerPoint, Peoplesoft, Siebel, Primavera, Project Manager, SARS, SAS, STI, and MicroStrategies.

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