Customer Service Warehouse Clerk

REBECCA GOFF

Danville, IN ***-***-****mailto:317-***-**** ************@*****.*** *******@*****.***

SUMMARY

Experienced warehouse professional (4 years) seeking opportunity to work in warehouse or logistics where I can effectively utilize my knowledge and experience in the field as well as bring my skills to a new position. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multitask effectively.

EMPLOYMENT HISTORY

Warehouse Clerk 10/2023 – 01/2025

Rhenus Logistics, Plainfield, IN

Processed credit for returns and received product back into warehouse

Responsible for printing material labels

Inventory or products

Received goods into BlueYonder and SAP

Covered for inbound supervisor during his absence

Billing Clerk, Indianapolis, IN 11/2022 – 10/2023

KVL Tires, Indianapolis, IN

Created invoices and accepted payments for services rendered

Responsible for picking up parts as needed

Assisted in the delivery or pickup of tires

Notified mechanics of the services customers requested

Front End Associate 04/2022 – 11/2022

Walmart, Danville, IN

Cashier, service desk, stocked registers

Filled and topped off cash drawers

Assisted with stocking the check-out lanes

Covered for inbound supervisor during his absence

Warehouse Worker 11/2021 – 03/2022

Walmart Distribution Center, Plainfield, IN

Responsible for picking orders

Helped load trailers with products

Shipping and receiving of store items

Team Member 08/2021 – 11/2021

Culvers, Brownsburg, IN

Responsible for prepping front line, as well as filled shake and custard machines for the day

Cleaned tables and refilled condiment containers and kept dining room and kitchen area clean

Made tea and coffee each morning

Served food and to-go-orders

Team Member 11/2020 – 07/2021

Raising Cane’s, Killeen, TX

Helped prep food in the morning such as marinating the chicken

Provided quality customer service to all customers

Took and prepared orders via drive through as well as in the front of the store

Ensured all orders were accurate and delivered in a timely manner

Maintained a clean and organized work area at all times

Certified Medical Assistant 06/2018 – 11/2018

Orchard Medical Clinic, University Place, WA

Performed general office duties including handling inbound and outbound phone calls, building and maintaining medical charts utilizing Practice Fusion

Responsible for performing EKG’s, took patient vitals and administered Prolia

Scheduled day to day appointments for one doctor and sent patient referrals daily

Assisted in the examination and treatment of patients; measured vital signs, pulse rates, temperatures, blood pressures, weight and heigh and records information on patients’ charts

Medical Assistant (Extern) 03/2018 – 03/2018

Capitol Internal Medicine, Olympia, WA

Performed general office duties including handling inbound and outbound phone calls, building and maintaining medical charts utilizing Athena

Responsible for performing EKG’s, took patient vitals and administered Testosterone and Depo Provera Immunizations

Scheduled day to day appointments for two doctors; scheduling MRI and US appointments

Assisted in the examination and treatment of patients; interviewed patients, measured vital signs: pulse rates, temperature, blood pressures, weight and heigh and records information on patients’ charts

Prepared treatment rooms for examination of patients

Cleaned and sterilized instruments

Assisted with inventory and ordering of medical supplies and materials

Secretary 01/2017 – 05/2017

American Legion Auxiliary, Lacey, WA

Used computers for various applications, such as database management or word processing

Answered telephones and was responsible for taking messages or transferring calls

Created, maintained, and entered information into databases

Managed filing systems, recorded information, updated paperwork and maintained documents

Operated fax machines and copiers, arranging for repairs when equipment malfunctions.

Greeted visitors or callers & handled their inquiries or directed them to the appropriate persons.

Maintained scheduling and event calendars.

Organized a major, statewide event

MILITARY

U.S. Army 10/2012 – 10/2016

Schofield Barracks, Hawaii, United States

Met customer requirements by collaborating with other departments to minimize negative impact

Developed understanding of customers’ needs and took actions ensuring their needs were met

Checked against previously obtained information verifying correct customer and order information

Reviewed orders for completeness and forwarded incomplete orders for further processing

Informed customers of unit prices and any anticipated delays

Established and maintained stock records and other documents such as inventory, material control, accounting and supply reports

Established and maintained automated and manual accounting records, posted receipts and turn-ins

Performed prescribed load list (PLL) and shop stock list (SSL) duties in manual and automated supply applications

Operates material handling equipment (MHE). Performs accounting and sales functions in self-service supply

HONORABLE DISCHARGE

EDUCATION

COLLEGE

Vista College, Killeen, TX

2020 - 2021

Associates Degree, Medical Billing and Coding

CERTIFICATIONS

Altierus Career College, Tacoma, WA

2017 – 2018

Certification, Medical Assistant

Martinsburg College, WV

2014 – 2015

Certification, Medical Office Administration

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