Loss Prevention Asset Protection

SUSU GREENE RAYMOND

PROFESSIONAL SUMMARY

Highly motivated and results-driven Asset Protection Agent with over 8 years of experience in retail security and loss prevention. Proven ability to implement strategies that significantly reduce shrinkage and enhance organizational security. Skilled in CCTV monitoring, floor surveillance, conflict resolution, and team communication. Adept at identifying theft patterns, conducting investigations, and driving cost-effective solutions. PROFESSIONAL EXPERIENCE

ASSET PROTECTION AGENT NORDSTROM, INC. BRENTWOOD, TN 2018 - 2025

• Reduced shrinkage through implementation of innovative loss prevention strategies, aligning with Nordstrom’s commitment to excellence and accountability.

• Conducted thorough internal investigations and partnered with law enforcement when necessary to resolve cases.

• Utilized CCTV monitoring, floor surveillance, and data analysis to identify theft patterns and deter external and internal losses, contributing to safer shopping experience.

• Supported store-level security initiatives by maintaining high visibility on the sales floor, effectively deterring theft and promoting a secure shopping environment.

• Collaborated closely with management to assess and enhance loss prevention tactics, contributing to a measurable reduction in shrinkage.

• Monitored daily operations for signs of theft or policy violations and provided detailed incident reports to support ongoing asset protection efforts. PARALEGAL CARY AND CARY LAW FORT LAUDERDALE, FL 1992 - 1996

• Delivered comprehensive administrative support to attorneys by managing sensitive case files, legal correspondence, and court documentation with discretion and accuracy.

• Coordinated scheduling, client appointments, and attorney calendars to ensure seamless daily operations and timely case management.

• Prepared, proofread, and organized legal documents, maintaining a high standard of professionalism in client communications and case-related materials. SKILLS

Proficient in XBR, Velocity, Apriss Secure 5, Victor Client, and Microsoft Office Suite. Skilled in identifying various forms of retail fraud, including cash loss, discount and rewards abuse, gift card fraud, and quick-change scams. Possess a strong understanding of legal procedures related to asset recovery and the prosecution of the offenders.

References available upon request.

300 Seven Springs Way, Brentwood, TN 37027

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