Business Analyst Program Manager

Business Analyst and Program Manager with *.* years of experience leading technical development with focus on enterprise-oriented Insurance solutions. Proven ability to work cross-functionally with stakeholders across USA and Europe to gather and document requirements, creating BRDs, FRDs, User Stories, Interface Mapping Requirements, and leading scrum meetings throughout SDLC. Adept at identifying and resolving complex technical issues, and ensuring that products meet the needs of users and stakeholders. Experience ~ 10 years

Business Analyst Liberty Mutual, US Nov 2023 – Present

• Develops and maintains comprehensive documentation of business requirements.

• Analyzes and documents business problems of moderate complexity and provides recommendations based on research of industry trends, business products, competitors and performance analysis for optimal business solutions.

• Reviews test plans and tests and approves new system behaviors to ensure alignment with business objectives and test plans

• Depicts moderately complex to complex ideas, issues and designs to varied audiences contributes to education within the team on business vision and plan and within business units on the impact of change.

• Consults on moderately complex business issues. Works with other departments to coordinate interdepartmental activities to ensure that client meets customer expectations.

• Responsible for preparation of user documents and training materials, and provides technical training and user support to business groups.

Senior Consultant Deloitte USI, IN Sep 2021 - Jun 2023 Spearheaded pre-inception sessions and requirement gathering sessions with business stakeholders, resulting in the preparation of Business Requirement Documents for a US insurer's new underwriting portal based on the Guidewire OOTB model. Owned functional and integration design, leading cross-functional stakeholder engagement for large programs across teams. Engineered development and test strategy with a multi-quarter roadmap, systematically intaking and prioritizing requirements, and translating to dev/test teams through UAT/ post-production. Supported 800+ users and 5 cross-functional teams across the globe. Expanded Foresight Insurer's existing business to 16 new states while supporting the 5 existing states. Implemented product change requirements, BRDs, and CRM wireframes to measure and improve field team output. Presented and demonstrated current implementations and new enhancements to clients and other stakeholders, using clear and concise language and visuals to ensure understanding of complex technical concepts. Became the point-of-contact for the team. Senior Business Analyst OWIT Global, IN May 2020 - Aug 2021 Orchestrated the complete software development life cycle (SDLC) for a web-based, quote-and-buy flow for Home Owners & Auto Product, from conducting requirements gathering sessions and documentation to post-production support for Seneca Insurance (US). Overhauled the complete document generation solution and established integrations based on OWIT's in-house product for UI and document generation. Successfully mapped the associated forms for the dynamic content and configured the conditions automatically, bringing the product onboarding time down from 6 days to 4 hours. Responsible for preparing release notes for production deployment and post-production support for defects in adherence to the business requirements, providing solutions for the fixes. Senior Business Analyst EY Global Delivery, IN Mar 2019 - Apr 2020 Led the requirements to automate complete Insurance underwriting process helping 150+ users reducing onboarding time to minutes. Transitioned the business requirements to technical requirements for Development and Testing teams. Identified and developed User stories from the business and systems requirements. Documented high level and detailed use cases to include all the functionalities of the new system. Business Analyst Accenture, IN Jun 2015 - Feb 2019 Built the project for Broker Portal and Employee tool for Motor, Property and Liability LoBs for large Europe based Insurer (Allianz). Owned User-Stories in JIRA and coordinating with different stakeholders for obtaining Business Sign-offs. Led the functional design and interface mapping of all web services for the submission and claims process; Successfully transitioning requirements to development and testing teams, and automated the claims process with SIT for complex claims interfaces. Developed internal entity dashboards for UK based bank (Royal Bank of Scotland) leading to easy reporting and decision making. Kanika Aneja

Sunnyvale, California ******.*.*****@*****.*** linkedin.com/in/kanika-aneja/ Skills & Certifications

Skills: Business Analysis, Strategic Planning, Agile Project Management, Software Development Life Cycle, Insurance / Reinsurance Tools: Guidewire, SQL, REST, XML, SoapUI, Jira, Confluence, TFS Certifications: CPCU 500, CPCU 520, AINS, LOMA 280, LOMA 290, CT3 Probability and Statistical Modeling, Fellowship from Insurance Institute of India (FIII)

Education

Masters of Business Administration

PGDM from BIMTech Institute, India (2013 - 2015)

Bachelors, Computer Science

B.Sc from University of Delhi, India (2010 - 2013)

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