Eric Mix
Forest Hills, New York 11375
*********@*****.***
Education:
Empire State College-Saratoga, New York
BA-Psychology
IBM z/OS Mainframe Practitioner Professional Certificate
Cisco Networking Academy
Introduction to Packet Tracer
Experience:
Kenny Business Solutions – New York, New York
(10/2022 - 03/05/2025)
Digital Library Assistant
Maintain and update the Environmental Protection Agency’s databases, scan documents including maps, legal correspondence and freedom of information requests.
Asian Americans for Equality - New York, New York
(05/2022 - 10/2022)
Administrative Assistant
Data entry, scanned checks and documents using Multiple Data Services imaging software, assisted tenants and the general public, and processed checks using the MDS virtual lockbox.
Quest Diagnostics - Melville, New York
07/2021 - 05/2022)
Route Diver
Collected medical laboratory tests, specimens and medical equipment from
hospitals, medical centers and doctor's offices along a dedicated route in Long Island and delivered them to the central warehouse.
Penda Aiken - Brooklyn, New York
(12/2018-07/2021)
Document Scanner Technician
Prepared documents for conversion from paper to digital files using various scanning equipment and software, indexing, data entry and quality control for the New York State
Department of Housing and Community Renewal.
Lee and Li-Leaven IPR Agency Ltd.-Beijing, China
(08/2016-08/2018)
Assistant Editor
Proofread and edited legal documents related to copyright and patent law translated from Chinese to English. Used Excel to maintain databases of client information.
Wu Medical Center-Beijing, China
(04/2009-08/2016)
Foreign Patient Services Representative
Set up workstations and installed new software including Microsoft Office and anti-virus for new employees. Developed website content concerning research and advancements in stem cell treatment, educated patients and their families about the treatment procedures performed at the medical center and assisted the psychologists with administrative duties including conducting surveys and grief counseling.
First National Bank of Scotia-Scotia, New York
(11/2005-01/2009)
Computer Operator
Generated and ran reports for the loan operations department, compiled data from the bookkeeping department, data entry, performed backup for the sorter operator, scanned documents into the data management system.
Prudential Insurance Company-Albany, New York
(07/1998-11/2005)
Insurance Clerk
Data entry, medical coding, answered customer questions concerning their insurance policies.
Volunteer Work:
Business English Teacher-Kathmandu, Nepal
08/2012-09/2012
General Helper-Phaya Thai Orphanage-Bangkok, Thailand
09/2009
Second Harvest Food Bank- New Orleans, LA
09/2006
Skills:
Cisco Packet Tracer, DNS, DHCP, Router and Switch configuration, Microsoft Word, Excel, QuickBooks, Kofax Document Conversion software, SEMS proprietary software, accounts payable, data entry, academic and legal proofreading, typing speed of 50 words per minute.
References:
Available upon request.