Customer Service Sales Associate
Resume:
MECHELLE SANDERS
Dallas, TX *****
*****************@*****.***
Professional Summary
Throughout my customer service career, I have always placed customer satisfaction at the top of my priority list. I listen to my customers, solve problems quickly, and provide clear, succinct information. I’m great at adapting to different communication styles and keeping a professional yet empathetic attitude. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
PFS Representative
Conifer Health Solutions-Frisco, TX
May 2023 to April 2025
Responsible for completing, and responding to legal requests related to attorney billing, affidavits, subpoenas, depositions, and patient accounts. Follow up directly with attorneys to obtain additional information to complete legal requests before established state requirements. Document Specialist
Lithia & Driveway-Plano, TX
May 2022 to April 2023
Specialized in document reviewing customers account and scheduling dealership appointments Sales Associate/Customer Service
Neiman Marcus-Irving, TX
June 2020 to March 2022
Assisting customers to drive sales, upsell and suggest products to customers using product knowledge; and pricing, stocking and merchandise presentation tasks required to maintain the department and company standards.
Customer Service Advisor
Verizon-Irving, TX
August 2017 to May 2020
Responsible for delivering first point of contact resolution to customer for any inquiries via all access channels, as well as professional advice and support relevant to the organization’s service delivery. Quality Inspector
HelloFresh-Irving, TX
September 2009 to May 2015
My Duties involved evaluating products and materials throughout the manufacturing process to ensure compliance with company standards. This included measuring products against physical specifications, quality testing, and defect detection.
Customer Service Representative
Education
BACHELOR OF ARTS in MEDIA COMMUNICATIONS
Univ of Texas - Arlington, TX
January 2009 to December 2009
High school diploma or GED
Certifications and Licenses
Driver's License
Non-CDL Class C
CNA
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