SHANTOSH BIDARI
*******@*******.***
TECHNICAL SKILLS
Postman for API Testing, XML Spy, Collibra, Mongo DB, Service Now, Beyond Compare, Snagit, My SQL, Atlassian, Power BI, Excel, Java, Python, C++, SQL, Visio, SharePoint, VersionOne, Jira, Confluence, Microsoft Office Suite
PROFESSIONAL EXPERIENCE
FREDDIE MAC, April 2022 - September 2024
Senior Product Analyst
Leading role in designing & executing a comprehensive change product strategy for projects in Modern Delivery, ensuring MD communications align with the company vision, business strategy and brand
Collaborated with cross functional teams to optimize product features based on user feedback and data analysis, leading to the successful launch of three new features on Loan Product Underwriting Feedback Certificate
Successfully deployed Payroll API with W-2 to assess borrower income for underwriting risk assessment to avoid manual paycheck / W2 submissions, which saved end users a significant amount of money, ensured data accuracy and made the underwriting process 10-14 days faster using API automation process
Successfully released Employment API to verify borrower's status of employment prior to closing out the Loan (PCV) Pre-Closing Verification
Maintained overall product backlog based on product's strategic vision, writing effective and meaningful user stories using (INVEST) approach, writing effective acceptance criteria (GHERKIN) format, and bringing them to the current sprint based on the product priority
Partnered with product team and stakeholders to analyze user/business software requirements and determine needs based on product visions and strategic goals and objectives
oProvided alternatives, recommendations and assistance while working collaboratively with technical team, Product Owner, Managers and Stakeholders
oCollaborated with stakeholders to define key performance metrics, track product success, and drive continuous improvements.
Facilitated JAD sessions with design and development team to come up with prototypes, process flow and data flow diagram
Collaborated with cross functional teams and development team in release planning and execution, aligning with strategic roadmaps and ensuring seamless deployment.
oPerformed role as the liaison between compliance, engineering, and business teams to align product goals
Effectively translated business requirements/needs into detailed technical requirements
oFacilitated meetings with stakeholders to discuss user feedback and propose improvements post deployment
oCollaborated with developers and IT teams to enhance data integration, validation, and reporting capabilities, and to optimize database performance and ensure data security.
oCollaborated with the automation engineering team and built test cases for UAT testing and provided feedback if needed
Performed analysis to support the development and validation of requirements through manual testing
Provided detail meeting notes to stakeholders based on the findings such as LSA, Component Usage while performing tests on large data files
Implemented data validation checks to minimize errors in borrower records and regulatory submissions.
Created deployment plan, deployment walkthrough documentation, and essential documents for presentation to larger audience and stakeholders prior to product release/deployment
Used Power BI for data visualization for presentation purposes during the PI Review along with sharing files to stakeholders
Effectively used SQL query to retrieve borrower's information, update and or delete and share that with stakeholders
Manually assessed JSON file(payload) for Asset and Income API through POSTMAN on a different environment to ensure no errors were on the file and were getting proper responses (200, 401) as per requirement
Led Agile ceremonies such as PI planning, sprint planning, retro, product roadmap to align with product vision
oProvided feedback during sprint review and worked with each team member to increase their confidence and capabilities throughout the product cycle
oUsed MURAL board for visual representation for design, brainstorming and holding retro sessions
Led training and communication efforts for technology delivery and tools on each release phase
GHUMTI TECH LLC, April 2017 - April 2022
Senior Business Analyst
Assisted on developing apps, enabling end users to pay utilities/phone bills
Worked with product users to improve overall usage of applications, making it more user friendly
Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes to stakeholders
Documented business requirements, functional requirements, and business process models for better understating of the business process
Collaborated with external vendors and partners to obtain additional insights, and demo solutions, periodically conducting web seminars/presentations for stakeholders
oGathered business requirements and identified creative solutions while interacting with users, developers, and SMEs
Responsible for effectively coordinating activities of the team to meet project milestones
Played a vital role in planning, project/product road mapping
Used Excel for data analysis, data visualization and validating data. Performed graphing, calculations, and automation to process large quantity of data
LASERSHIP INC., Mclean, VA May 2013 - April 2017
Business Analyst/Consultant
Collaborated with clients, overseeing their technical issues with dispatching
Analyzed requirements to assist in the development of strategies to achieve desired delivery times
Provide detailed analysis of end-to-end performance documents
Assisted in creating training materials for on-board contractors
Assisted in creating and entering information into databases
Assisted various clients on reducing costs with diļ¬erent approaches on delivery methods
Set up a monthly meeting between main clients and management. Worked as a facilitator on employee meeting every quarter.
Recorded customer and vendors data, designed Excel graphs and charts to present to clients for understanding of business objectives. Leveraged functions on Excel such as SUM, TEXT, VLOOKUP, AVERAGE
EDUCATION AND TRAINING
NORTHERN VIRGINIA COMMUNITY COLLEGE Annandale, VA
Associate Degree in Computer Science
Training
Role Based Business Analysis Training, Zaran Tech