Customer Service Data Entry
Resume:
Tokie Hill
Lakeland, FL *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
House Cleaner
Freedom Cleaning-Lakeland, FL
May 2014 to Present
Customer service
Cleaning
Ordering supplies
Time management
Customer Service/Cashier
Fleetwing Corp-Lakeland, FL
October 2014 to July 2015
Cashier
• Stock
• Clean
• Check in deliveries
• Take payments
• Customer service
• Petty cash
• Responsible for cash drawer/ATM
Customer Service/Scale Master
Allied Scrap Metal-Lakeland, FL
May 2005 to May 2014
Lakeland, FL
• Customers service
• Obtain personal information
• Explained company information and law information to customers.
• Data entry.
• Prepared daily bank deposits
• Accounts receivable and payable.
• Grade scrap and direct customers onto truck scale as well as in the yard
• Cashier
• General office duties such as making spreadsheets, filing, answering phones, making copies, faxs
• Prepare letters for customers
• Assist in making employee procedures
• Answer multi line phone system
• Train new employees as well as current employees in new procedures
• Clean
• Stock kitchen/bathroom
• Scheduling
Caretaker
Kathleen United Methodist Church-Kathleen, FL
February 2004 to May 2005
Responsible for the upkeep of and cleaning of church.
• Responsible for day care center
Assistant/ Server
Aeroplanes Golf Course-Virginia Beach, VA
July 2000 to May 2002
Customer Service assisting customers and checking order status.
• Prepared daily bank deposits.
• Stock inventory clerk.
• Assisted with cooking, cleaning and bartending as needed. Office Assistant
Kenneth Hill Unloading-Lakeland, FL
January 1996 to April 2000
Customer service to include pricing loads.
• Responsible for company payroll and all monthly safety meetings
• Handled all accounts payable and receivable.
• Prepared daily bank deposits.
• Assisted with unloading trucks and cleaning of docks as needed. Education
George Jenkins High School - Lakeland, FL
1996 to 1999
Skills
• Accounts Payable
• Bartending
• Residential Cleaning
• QuickBooks
• Multi-line Phone Systems
• Accounts Receivable
Certifications and Licenses
Driver's License
Additional Information
Excellent written and verbal communication skills and in developing good rapport with customers and co-workers.
Proficient at establishing priorities, organization, and computerized file maintenance.
Ability to navigate in Windows based programs.
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Quick Books
Data entry
Use of a 10 key
Working knowledge of Internet and E-mail programs.
Knowledge of general business terminology and principles.
Able to multitask
Ability to adapt to a continually changing business and work environment and manage multiple priorities
Ability to put people at ease and offer friendly service
Contact this candidate