Editing, proofreading, customer service, data entry
Resume:
Shandi Matambanadzo
Cleveland, OH *****
*********@*****.***
www.linkedin.com/in/shandim/
shandimat.journoportfolio.com/
Professional Summary
Detail-oriented administrative professional with a strong background in editorial management, client support, and digital systems. Adept at managing complex schedules, maintaining meticulous records, and ensuring clear communication across teams. Skills:
Office management & scheduling
Written and verbal communication
AP style editing & document proofreading
Data entry
Microsoft Office Suite (Word, Excel, Outlook)
Adobe Acrobat, InDesign, InCopy
Time management & multitasking
Team collaboration and support
Experience
Outlier AI – AI Writing Evaluator (Freelance)
March 2024 – Present Remote / Cleveland, OH
Review and refine AI-generated content to improve clarity and consistency
Follow detailed rubrics and deadlines to provide quality assurance feedback
Collaborate with team members to align project goals and improve processes
Cosiva Behavioral Health – Behavioral Health Technician (Freelance) July 2024 – Present Cleveland, OH
Maintain daily records of client activity, medication, and progress
Support interviews, schedule coordination, and documentation compliance
Assist in guiding clients through orientation and program expectations Emerald Expositions – Managing Editor
April 2015 – November 2019 Remote / San Juan Capistrano, CA
Oversaw editorial production schedules and coordinated cross-functional teams
Managed deadlines, documentation, and internal communications for publications
Created and maintained training guides and workflow documentation
Led editorial production for Healthcare Design, Environments for Aging, and Construction SuperConference
Vendome Group – Associate Editor
January 2005 – April 2015 New York, NY
Supported daily content updates and maintained CMS systems
Proofread, edited, and formatted materials for print and digital release
Assisted with internal oƯice communication and editorial planning Professional Development
Udemy Online Courses 2023 – Present
The Complete SQL Bootcamp: Go From Zero to Hero (Completed)
Tableau 2022 A-Z: Hands-On Tableau Training (Ongoing)
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