Madon Resume *
SUSAN MADON, MBA, CFRE
+1-917-***-**** ******@**********.***
EXECUTIVE SUMMARY
Dynamic and results-driven nonprofit executive with over 25 years of experience in fundraising, strategic planning, and organizational leadership across diverse non-profit sectors. Proven track record of securing gifts ranging from tens of thousands to $10 million, managing campaigns, and leading comprehensive development strategies to drive mission-focused growth. Skilled in board development having advised and created over 125 boards, leadership coaching, and crisis management, with a strong foundation in major gifts, grant writing and corporate, foundation, and government relations. Adjunct Professor at Indiana University’s Lilly Family School of Philanthropy, regular presenter and trainer, and author of
“The Disappearing Donor.”
WORK HISTORY
Minerva Non-Profit Management – New York/Hong Kong Chief Executive Officer, 01/2009 – 03/2014 and 6/2016 – Present Serve mission-driven organizations with a primary focus on education, arts, social service, and faith-based agencies.
• Key efforts include fundraising (five to seven figure gifts) strategic planning, change and operations management, leadership coaching and training including fundraising and constituent building; staffing review and recruitment, governance and policy work, board member recruitment and orientation, and communications/public relations and crisis management services.
• Representative Clients: IMPACCT Brooklyn, The HOPE Program, YWCA NYC, Cathedral High School, Champions for Quality Education, The Sheen Center for Thought and Culture, M+ Museum (Hong Kong), Corps Africa, Capstone Educational Center (Hong Kong), Sacred Heart School. University of Southern California Hong Kong – Hong Kong Country Director (Hong Kong and South China), 03/2014 to 06/2016
• Led USC's Hong Kong and South China regional division and championed the University's 21 professional schools and the USC Dornsife College of Arts, Letters and Sciences in areas of advancement including the
$6 billion capital campaign, corporate and government relations and leadership gifts.
• Amplified efforts of academic partners, the admissions team, alumni programs, and USC's International Academy as one of eight international directors.
• Guided advancement and fundraising efforts specifically focused on scholarships for academically capable, economically disadvantaged Hong Kong students to attend university French Institute Alliance Française – New York, NY Vice President, External Affairs, 01/2007 to 01/2009
• Developed major giving campaign for North America's largest French and Francophone educational, performing/visual arts and cultural institution.
• Created strategy for new $12 million capital improvement campaign.
• Led all institutional advancement efforts including corporate and foundation outreach, individual giving, high-level gala and numerous cultivation events.
• Designed annual appeal, planned giving program, and on-line giving efforts.
• Directed membership program (6,500 members) reengaging lapsed members and creating strategies for acquisition and retention.
• With President and Board Chairs, developed plan for board recruitment. Madon Resume 2
Archdiocese of New York – New York, NY
Director, Educational Development, 01/2001 to 01/2006
• Annually influenced over $10 million in financial support as lead consultant to 280 schools in their development, fundraising and strategic planning efforts with special focus on individual major gifts ($20,000-$1,000,000) and corporate and foundation relations. Guided formation of 125 school boards.
• Engaged in special events for the Alfred E. Smith Foundation, Inner-City Scholarship Fund and Catholic Charities.
• Directed the Westchester Fund for Inner-City Schools, providing aid and services to 12 urban schools in Westchester County - significant major gift solicitation.
• Provided strategic guidance and analytical support in determining resource allocations in excess of $30 million per year for school operations, programming and capital improvements.
• Designed, implemented, and assessed programs to serve "at-risk" youth and low-income children for Inner-City Scholarship Fund and Endowment for Inner-City Scholarship Fund EDUCATION
Columbia University, Graduate School of Business - New York, NY Master of Business Administration: General Management
• Dean's List 3 Semesters
• Secured program underwriting by direct appeal - which led to the creation of the first Russell L. Carson Scholarship ($80,000) Chair
• Class Gift Committee Chair ($150,000)
• Active Member - Hermes Society, Columbia Women in Business, Social Enterprise Club Jacksonville University - Jacksonville, FL
Bachelor of Arts: Theatre Arts
• Pan Hellenic Honor Society
• Vice President, Alpha Psi Omega-Theatre Fraternity
• Arts Scholarship Winner
AFFILIATIONS
• Association of Fundraising Professionals (New York Chapter), Board Member and Co-Chair of the Government Relations and Ethics Committee (2023-Current), President Hong Kong Chapter (2012-2015)
• Champions for Quality Education, Board Member (2018-current)
• Past Affiliations: Board Chair, Berkshire County Cultural Alliance and Pittsfield Arts Council, Past President, The American Women’s Association of Hong Kong (1,000+member service organization providing $1MM in funding to 57 local schools and charities), Vice Chair, CSR Committee and Member, education sub-committee of the American Chamber and Americas Committee of the HK General Chamber ADDITIONAL INFORMATION
• Certified Fundraising Executive (status active) - License 008410
• Adjunct Professor, Indiana University, Lilly Family School of Philanthropy – Fundamentals of Fundraising and Philanthropy
• Author, “The Disappearing Donor: A Suspense Novel of Fundraising Best Practices”
• Workshops - Building Advisory Boards, High Return/Low Stress Special Events, Zesty Strategic Planning in 7 Steps Since Money Doesn’t Grow on Trees: Grant Workshops, Fearless Major Gift Fundraising, AI in Fundraising
• Technical Skills: MS Office Suite, Raiser’s Edge, Salesforce, Graphic Design, Prospect Research and Wealth Screening Tools