Farmington Sales

DalyMarieGiguere

860-***-****-***thStreet,Newington,**-*********@*****.***

SUMMARY

Diligent,resourcefulandflexibleprofessionalwithsixteenyears’experienceandfocusinFinancialServices,regulationsandcompliance.Proven abilitytoworkindependentlyandcontributetoteameffortinachievementofdesiredgoals.Iamaleaderandmulti-taskerwhocancommunicate effectivelywithcustomers,titleandappraisalcompanies,town/citypersonnelandalllevelsoforganizationalpersonnel. PROFESSIONALSKILLS

FluentinSpanish.KnowledgeinMicrosoftsystems,QuickBooks,Nitro,Excel,OnBase,PowerLender,ACAPS,Filenet,Leapfile,Encompass,Fiserv DNA,BlackKnight,Tempo,FeddieMACADR,Verafin,SymitarandRightfaxsoftware WORKEXPERIENCE

FraudAnalystBSACS July2023-November2024

DutchPointCreditUnion Wethersfield,CT

-MonitorandinvestigatesuspicioustransactionstoensurecompliancewithBSA/AMLregulations.

-PrepareandsubmitSuspiciousActivityReports(SARs)toregulatoryauthorities.

-Conductcustomerduediligence(CDD)andensurecomplianceduringonboardingandongoingreviews.

-Maintainarisk-basedAMLprogramandstayupdatedonregulatorychanges.

-Collaboratewithinternalteams(sales,monitoring,compliance)tosupportinvestigationandcomplianceefforts

-Analyzefinancialstatementsandtransactionhistoriestodetectunusualpatterns.

-DocumentinvestigationfindingsandcasedetailsintheCaseManagementSystem.

-RecommendaccountretentionorclosurebasedonriskassessmentandSARfindings. QualityAssuranceAdministrativeAssistant August2021-July2023 Bendett&McHughP.C.AttorneyatLaw Farmington,CT

-Trackedlawsandregulationsthatimpactedcompliance,includingthemonitoringofnewlegislationand/orandregulations

-Monitoredpoliciestoensurecompliancewithfederalandstateregulationsandinternalcontrolsviainternalauditsandreporting

-CreatedandupdatedJobAidsandpolicy toexistinglawsandregulationsmayimpactthelineofbusinessandstateguidelines

-Assistedintheresolutionsandcomplianceandregulatoryissueswithinthelawfirmwithalllevelsofmanagement BSAComplianceAnalyst January2019-January2021

WebsterBank Southington,CT

-AssistedinthedevelopmentofBankSecrecyAct(BSA)programtotestandmonitoreachlineofbusiness

-Ensuredadherencewithspecificaspectsofcorporate-wideBankSecrecyAct(BSA)/OFACcomplianceprograms

-Createdremediationplansforidentifiedissuesandtrackedtocompletion

-ReportBSArelatedtrendsand/orissuestoLOBandBSALeadership

-ReviewedandprovidedinputonBSArelatedLineofbusinessprocedures

-Provideanddevelopsupplementaltraining

-Developed,Prepareandpresentedmanagementreportssummarizingfindingsandrecommendations

-ServedasBSAsubjectmatterexpertandsupportedLinesofbusinessinBSArelatedmatters ComplianceAnalyst January2017-January2019

WebsterBank Southington,CT

-Responsibleforcollecting,analyzing,andreviewingcompliancecontrolrequirementsthroughdataanalysis,andpolicydevelopment

-Assistedindevelopingprocedurestosupportcompliance/controlinitiativesforCommunityBankingandCorporate

-Conductedtestingandmonitoringtoidentifyandresolvecomplianceissues,includingrootcauseanalysis.

-Prepareandpresentappropriatemanagementreportssummarizingfindingsandrecommendations.

-Respondstodatainquiriesandensuresproperresolutionstoquestionstoregulations.

-AssistedintheimplementationofHMDAtestingandcreationofprocedures.

-ServedasBSAsubjectmatterexpertforBSAandPatriotActmatters. Page1

LoanProcessor,ConsumerFinance April2015-January2017 WebsterBank Cheshire,CT

-UploadedimagestotheHylandOnbasesystemasrequiredtofiledocumentsrelatedtotheservicingofloans.

-BuiltandeditedprogramscriptstoimportimagesaccuratelyandtimelyintoHylandOnBase

-Performqualitycontrolreviewtoconfirmrequireddocumentsreceivedonflowandbulktransfers

-Possessedahighlevelofcommunicationandorganizationalskillsandworkedtocompleteassignmentsundertightdeadlines. OfficerQualityComplianceReview May2012-July2014

BankofAmerica Farmington,CT

-Examinedresidentialloandocumentationforaccuracy,completeness,andcompliance

-Evaluatedcreditdecisionsbaseduponestablishedriskparametersandinaccordancewith policy,programandproductguidelines

-Examinationofseveraldifferenttypesoflending(conventional,government-backed,homeequity,etc.)

-MonitoredthecreditqualityandcustomerimpactofprocessorfunctionswithinHomeEquityFulfillment

-Identifyandelevateprocessgapsoropportunitiestoimprovecreditqualityandcustomerandassociateexperience

-Assistedwithfrauddetectionandprevention

-Identifiedtrendsandtrainingneeds,preparingcommunicationofissuestomanagementrespondingtocompanyandindividual LoanProcessorII May2010-May2012

BankofAmerica Farmington,CT

-Responsibleforaccurateandtimelyapproval,rejection,andqualificationofhomeequityloanapplicationsusingACAPS

-CompletedreviewofhomeequityapplicationsincludingverifyingDTIratios,incomedocumentation,investigationoffraudindicators

-AdherencetoPatriotACT

-Reviewofothercontingenciesincludingappraisal,title,floodandhazardinsurancerequirements

-Restructuringofcustomer’sinitialcredittoensurethatbothbankandcustomer’sneedsaremet.

-Initiatedoutboundcallstorequestincomedocumentation,mortgageclarification,payoffinformation

-Initiatedcallstoinquireaboutoutstandingcontingencies,andnegotiateanddiscusscounterofferswithcustomers. CustomerServiceAssociate/AssistantSupervisor January2005-May2010 BankofAmerica Farmington,CT

-Handledlargevolumeofcustomerandbranchcallsregardingprocessingofhomeequityrequest

-Assistedbranchesinschedulingofclosingdatesforcustomer

-Developedprocedurefordetailedunderstandingofotherareaswithinthefulfillmentcenter

-DevelopedSpanishlanguagetranslationproceduretouseforbankingterms

-Responsibleformanagementsupervisorqueuesandrespondingtorequesttoensurecustomersatisfaction

-CreatedandperformedintheContingencyManagementTrainingprogramforoutbound/inboundassociates EDUCATION

PostUniversity August2023-Present

AssociatesLegal StudiesDegree

CreditUnionNationalAssociation(CUNA)July2024

ObtainedcertificationforBankSecrecyActSpecialist(BSACS)Certification BankofAmerica,WebsterBank,DutchPointCreditUnion

Completedon-linetrainingclasseswithregulations,policy,productsandprocedures. Page2

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