Product Manager Business Analyst

Divya Gupta

United States +1-346-***-**** *********@*****.***

PROFILE SUMMARY

Results-driven Product Manager with extensive experience in business analysis, product strategy, and cross-functional collaboration. Adept at translating business goals into scalable, customer-centric solutions, driving product innovation, and leveraging data-driven insights for strategic decision-making. Proven ability to manage product roadmaps, optimize integrations, and enhance user experience across diverse industries, work in a dynamic environment with rapidly changing priorities. PROFESSIONAL EXPERIENCE

Rakirs Systems LLC

Jr. Product Manager & BA Dec 2024 - Present

• Translate business strategy into scalable, customer-centric digital solutions.

• Develop and execute business plans and product requirements, acting as a business owner.

• Conduct stakeholder and user analysis to refine product roadmaps and prioritize backlogs, ensuring alignment with solution context.

• Own and drive cross-functional projects to completion, maintaining an intense customer focus.

• Utilize tools like Jira, Confluence, and Tableau for product tracking, performance reporting, and data-driven decision-making.

• Define and analyze success metrics to evaluate product feasibility and market viability. Perficient Corp Inc.

Business Analyst Intern Feb 2024 – Nov 2024

• Define and document business requirements, epics, and features, maintaining product roadmaps and backlogs.

• Develop program vision, roadmap, and features required to meet evolving customer needs.

• Conduct data analysis and design system processes to evaluate product increments.

• Own and develop relationships with partners to optimize and enhance integrations, improving efficiency.

• Report on key technical issues, provide recommendations to product teams, and drive product improvements. J.P. Morgan Chase & Co.

Systems Analyst Oct 2021 – Dec 2021

• Conducted user acceptance testing (UAT) for Chase Credit Card systems, ensuring developed features met acceptance criteria.

• Translated business needs into technical requirements, collaborating with cross-functional Agile teams. JUSTDIAL

Associate Product Manager Aug 2019 – Sept 2021

• Led development and implementation of technology solutions, ensuring alignment with customer needs.

• Managed product roadmaps and backlogs, driving end-to-end processes for catalog optimization and user-centric features.

• Conducted strategic market analysis and tracked performance indicators to improve customer satisfaction by 12%.

• Drove internal sub-product development, enhancing team efficiency by up to 15%.

• Balanced strategic thinking with detailed execution, ensuring sustainable product growth. Jr. Scrum Master Jul 2018 - Aug 2019

• Led requirement-gathering sessions, defining project scope and objectives in collaboration with stakeholders.

• Conducted gap analyses and impact assessments to align system functionality with business needs.

• Performed comprehensive testing, including Functional, Regression, and UAT, to validate system performance. TECHNICAL SKILLS

Programming Languages: SQL, PL/SQL, Python, HTML, Bootstrap, CSS, JavaScript, Java, R, JQuery Framework & Analytics: SAP Predictive Analytics, Tableau, Power BI, SAP ERP, Spyder (Anaconda3), Advanced Excel, MS Access, Visual Studio, Google Analytics, JIRA, Confluence, Pandas, NumPy, SDLC Database Systems: Oracle, SQL Server Management Studio, MySQL, MongoDB (NoSQL) Additional Skills: Key Stakeholder Management, Data Analysis, Business Strategy, building Product Roadmaps, UI & UX Design, Requirement Gathering, Agile Development, Excellent interpersonal and communication skills (both written and verbal). EDUCATION

Certifications: Certified ScrumMaster® from Scrum Alliance, Tableau Desktop Qualified Associate Aug 2024 - Aug 2026 Master of Science in Management Information System Jan 2022 - Dec 2023 University of Houston-Clear Lake, Houston, TX

Bachelor of Engineering in Electronics and Telecommunications Aug 2014 - Jun 2018 University of Mumbai, India

PROJECTS

House Price Prediction using SAP Data Analytics (Kaggle Project) (Oct 2022 - Dec 2022): Generated a smart discovery story in Cloud using Linear & Non-linear Regression analysis, to deliver insights for a Kaggle competition, achieving a top-ranking position. Leveraged SAP and Tableau to create dashboards, enhancing decision-making capabilities for key stakeholders.

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