Objective
To obtain a position with which I can expand my career within, and apply my previous experiences paired with my education.
Experience
Jack Henry Association Monett, MO. 07/2019 - Current
Contract Accounting Specialist II
Enter all product contracts directly from Sales team
Calculated and set up billing and revenue plans
Calculated special fees for all Master contracts
Activated contracts for payment
Participated in special projects for product deletion and addition
Managed excel spreadsheets to calculate fees and cost associated with all contracts
Wal-Mart Corporate Bentonville, AR 02/12 – 07/2019
System knowledge
SAP, Microsoft Office, Outlook, Retail Link in US & Canada, Host,
BPM, APIS, Accounts Payable Tracking, SharePoint, Document Direct, Accounts Payable Invoice Viewer,
GSCOPE, Remedy, Knowledge Lake
Completed Leadership Foundations, Leading Self
Electronic Payments Hotline- Finance/Treasury
Manage Walmart’s Corporate Card mailbox/phone line
oContact Citi(corporate card bank) to mail cards, update contact info, change departments
oSubmit applications
oManage card status/terminations
oManage department changes using Indexing in Excel
oAdd/ increase credit limits
oFile credit refunds to Citi
oMail letters
Manage Payment hotline with team of 4 people
oSupports store and customer in double charges, missing refunds
oContact banks on behalf of customer
oResearch customer’s receipts and account in Walmart using 3rd party bank processors
oAssist ISD on special tasks when requested
Accounts Payable International Invoice Processing Specialist III
Processed invoices in Puerto Rico, Canada, Warehouse, Hard copy Invoices
Manage DSV Mailbox
Research and process Bulk DSV ACH payments in SAP through direct email and phone conversations with suppliers and Buyers, research customer service questions, format Excel template for payment upload using data from multi systems
Researched and Filed Accounts Receivable Transportation claims
Researched and resolved entire team’s remedy tickets
Brought Transportation processes back into SLA within 1 year and Created a manual
Trained full time and temporary associates fully on multiple processes
Provide weekly reports on DSV, Remedy and Mail invoices
Planned and Facilitated GBS-NA Fashion Show on 2016-2017
Joined Conference calls with Management on process improvement
Work on several special projects assigned by Management
Schedule meetings for team and plan birthdays/ team events
Specialist 1 Coordinator Workflow Solutions
Processed various invoices in Knowledge lake and Rapids
Sole Processor in Canada Knowledge lake
Assisted with biweekly payroll
Financial Compliance Research Coordinator
Research cash, debit, and credit money orders
Create formatted excel spreadsheets with researched information
Upload and name compliance faxes
Surpassed research goals of 100 alerts daily
Researched credit card alerts in Retail Link daily
Order Verification/Fraud Analyst – Analyze online orders for fraud
Research member information
Reference account with Accurint
Approve orders based on residential currency
Assisted Auctions team with Web content
oSearch and created excel spreadsheets with collected data
Assisted Fraud team with retrievals
oContacted internal and external credit card companies via email and fax
oFormatted documents to send to credit card companies
Service Channel Team Coordinator – Updated maintenance vendors contact information
Contacted maintenance vendor’s personnel
Prepared vendors for service channel
Research in HOST JDE
Direct contact with corporate stores
Preformed specialized tasks for department managers
Scholastic Inc. Neosho, MO 08/10 - 11/11
Customer Service Representative – Placed book orders and updated personal information
Directly communicated with Teachers around the United States
Placed book orders during calls
Updated all current information
Met company sales goals
Bob Foster Real Estate Neosho, MO 02/09 - 08/10
Office Assistant – Performed all secretarial tasks for all Realtors in the office.
Filed and faxed all documents
Updated website and news Ads
Created and updated excel spreadsheets
Greeted all customers in person and by phone
Education
Crowder College Neosho, MO 01/08 - 01/09