Paula Payton
Davenport, FL *****
***********@******.***
Authorized to work in the US for any employer
Work Experience
Leasing Consultant
Career Strategies-Titusville, FL
January 2025 to March 2025
Greeting and assisting walkins with applications and questions. Clean up the lounge area and kitchen, as needed. Working under a high pace in answering phones and assisting greet-ins. Utilize the desktop computer. Working with leasing software, Excel, and Outlook on a daily basis. Utilize TextNow for communication purposes. Restocking the printer, as needed. Leasing Consultant and Clerical
The Liberty Group Staffing-Orlando, FL
May 2019 to December 2024
LAST EMPLOYERS: Hickory Pointe Apartments and Park At Topaz Rivera Collected monies for rent payments, retrieving applications from interested applicants online and in person, answered incoming phone calls, show properties, arranged work orders for maintenance, and scheduling appointments.
Key Accomplishments: • Utilized AppFolio, RentCafe, Knock, Entrata, Yardi, and CRM computer applications. • Performed light clerical duties as needed. • Experience working with tax credited and affordable housing. • Communicated with vendors
Administrative Assistant
Ultimate Staffing Services-Tampa, FL
April 2023 to July 2024
LAST EMPLOYER: R.W. and Company
Front desk greeting walk-ins and distributing mail. Filing corporate, political, and individual files. Sending out mail for regular USPS, FedEx, and ordered supplies Staples. Utilized a stamp machine for postage. Made large and regular size labels or mailing using MS Word Envelope and Label feature and Avery Labels for printing out labels. Ordered office supplies, as need basis. Answering phones of 4 lines and transferred calls within the company. Updated paper file drawers of all files corporate, political, and individual files. Retrieved files as requested.
Key Accomplishments: Working in a small diverse owned family business. Utilized MS Word, Outlook and Excel on a daily basis.
Assistant Property Manager and Leasing Consultant
InterSolutions Staffing-Various Locations
September 2023 to April 2024
LAST EMPLOYER: Osprey Apartments, The Reed At Encore Leasing Consultant: Customer service for current and prospective residents. Leading tours of vacant units. Tracking and reporting on traffic and sales. Collecting rental payments and preparing and processing leases. Heavy filing. Accepting inbound and making outbound calls. Setting up appointments. Available to work weekends and weekdays.
Assist Property Manager: Provided excellent customer service to residents and assist in resolving issues. Maintain knowledge and awareness of property competition, and other market conditions affecting leasing and operations. Monitor all tenant accounts and follow up on delinquent accounts. Assist with leasing and marketing the community. Ongoing communication with property tenants. Performed end of the month reports.
Key Accomplishments: Appfolio, MS Office Suite, BlueMoon, Knock, Yardi,, Onesite, MRI, RentCafe, Tax Credit, MultiFamily Housing, Restricted Income, RAD and PBV Applications.
Receptionist
The Legal Registry-Tampa, FL
November 2022 to April 2024
LAST EMPLOYER: Johnson, Pope, Bokor, Ruppel & Burns, LLP All Locations in Florida Front desk switchboard phone system, keeping log ins for walk-ins, setting up rooms for meetings and tidy up afterwards, making sure walk-in area is neat, and making sure coffee area is stocked. Assisted with office services such as stocking the office machines. Key Accomplishments: • Utilized multitasking skills in various areas pertaining to using dual computer screens MS Outlook setting up schedules for meetings. • Being organized with daily tasks for attorney offices. •
Assistant Property Manager/Compliance Monitor
Asset Living LAST EMPLOYER: InterSolutions Staffing LLC-Tampa, FL October 2023 to February 2024
Answering phones, book maintenance, greeting walk-ins, providing property information for public information, setting up files and closing out files, attending meetings and training, inputting work orders, tours of the property, and handling heavy walk-ins daily. Key Accomplishments: • Accomplished meeting standards and goals and training on a daily basis. • Being organized with daily tasks such as closing out monthly reports, and meeting deadlines for setting up files daily. Utilizing various leasing computer software on a daily basis. Education
Online course in Doctorate of Philosophy Applied Management Decision Science - AMDS
Walden University - Columbia, MD
January 2010 to January 2013
Master's degree in Human Resource Management
University of Phoenix-Online Campus - Baltimore, MD January 2005 to January 2008
Master's degree in Management
University of Phoenix - Baltimore, MD
January 2005 to January 2008
Bachelor of Science in Information Processing Administration Myers University; David N.Myers University - Cleveland, OH January 2001 to January 2005
Bachelor of Science in Office Management Systems
Myers University; David N.Myers University - Cleveland, OH January 2001 to January 2005
Associate's degree in Office Management Systems
Myers University; David N.Myers University - Cleveland, OH January 1999 to January 2001
Certificate in Microcomputers Communications
North Central Technical College - Mansfield, OH
January 1998 to January 1999
Certificate in Office Machines
San Diego Continuing Education - San Diego, CA
January 1997 to March 1997
Skills
• Bill of lading and Invoices
• Taking phone messages and directing to the administrative staff
• Scheduling for conferences
• Distributing mail
• Handling large volume and collating white paper.
• MS Office Suite
• Prep set-up for conference meetings
Certifications and Licenses
Office Machines
Present
Was taught office machines, such as, large copier machines, electric and manual typewriters. Microcomputer Communications
Present
Set up and break down of computers and learn data base. Utilize desk top computers and hardware. Learned various computer software, such as word perfect and Visual Basic. Gained data entry skills. Data processing language. Computer Equipment Mac and Dos. MS Office Suite 95-2003
Present
MS Office Business Suite learned how to use multiple software and dual screens Additional Information
Volunteer Services for various
occupations for:
• Indian Hills Nursing Home, Euclid, OH, Patient Activities Recorder, 2 years.
• Metro Hospital Skilled Nursing Home Facility, Cleveland, OH, Patient Activities Recorder, 2 years.
• Catholic Charities, Receptionist, Intake Worker, Mansfield, OH, Office Assistant, 2 years