Social Media Los Angeles
Resume:
GENNY FANG
*** *. ********* ******, *** ANGELES CA 90036
*********@*****.***
CAREER OBJECTIVE
To utilize my extensive 23 years Luxury Retail Sales and wholesale worldwide, incorporate people and business skills I have earned locally and internationally. Quickly to adapt change, learn new concepts for the company.
Present: Realtor – Compass Santa Monica, independent.
SUMMARY IN QUALIFICATIONS
•23 combined years in high-end luxury sales, wholesale and management.
•Build strong relationships with multi vendors, colleagues, VVIP clients nationwide, and elite influencers.
•Fluent in Mandarin, Taiwanese and Cantonese. Excellent in written and verbal communication skills. Basic conversation in Japanese and Italian.
•Superior ability to resolve tasks, quick to analyze problems, quick to act hands-on solutions in assertive style.
•Expert in Microsoft software, Outlook, CRM, Word, Excel, PowerPoint illustration, Expert in demonstration literature of company and creativity in social media.
•Expert in office and people management, demonstrate strong strategy in handling objections, experienced in negotiating contracts, closing sales, exceed the level of growth in business and overreached success in annual quotas.
PROFESSIONAL CAREER
FENDI BEVERLY HILLS / LVMH - SALES EXECUTIVE /ASSISTANT MANAGER March 2013 February 2019
•Performed seasoned sales and excellent customer service to VIP and VVIP client local and international visitors.
•Introduced new collection to clients, showing of styles to wear, new patterns and new theme of each season, holiday and limited editions.
•Informed latest trend for Casa Fendi and LVMH affiliated fashion trends to Fendi Fans worldwide, using WeChat, WhatsApp, approved social media, advanced on exposing Runway pieces.
•Forecast to client upcoming collection, limited edition for the season, upcoming exclusive Fendi Furs and Exotic handbags, Haute Couture private showing for VIP and VVIP especially in Chinese language. Ranking 6 daily appointments.
•Demonstrate mix and match of ready to wear and exotic pieces to assist entertainment pulls for fashion coordinators, stylists for TV shows or upcoming Movie events.
•Exceeded monthly quotas and exceeding $2 million sales annually, close high-ticket sales $10-$30 k per invoice. Maintained Elite clientele service nationwide and worldwide.
•Assisted colleague time schedules, open and closing operations, cash handling and ensure credit card machine batching, fur vaults and inventory quality control. Handled customer service issues for returns, complaints, ensure customer satisfaction and maintained relationships.
VERTU BEVERLY HILLS / Nokia International- SALES EXECUTIVE Sept 2009- February 2012
•Managed and coordinated daily sales function, managed client's CRM, send new updates.
•Set appointment for private showings, presentation for VVIP's.
•Social Media savvy, upload photos and inform news from Vertu, connect consistently with Asia and Europe with latest technology, trends and updates.
•Negotiated and closed deals when facing challenges for inventory issues, technical issues, managed to ensure quality of service, stages of repair and delivered assurance, person delivery to client's residence.
•Ensure quality of maintenance issues, resolve to the end.
•Coordinated charity and red-carpet events, visit nearby Hotels, Chamber of Commerce.
•Open and closing operations, ensured transactions batched daily, Vault security, inventory daily and cleanliness of store.
•Overachieved monthly goals, exceeding $2 million in sales annually.
JULIUS KLEIN GROUP–JKD INTERNATIONAL / BEVERLY HILLS – ASSISTANT PRESIDENT
December 2003 –August 2008
•Conducted main operations for International Diamond Site Holder, coordinated diamond wholesale inventory control, oversee 55 jewelry retailers locally and 122 nationwide on behalf company.
•Assisted President in liaison, communication, provided supporting in decision making, assisted President to establish and maintain company’s corporate governance for retailers.
•Coordinated appointments for Estate Jewelry showings to local and international VIP, VVIP clients for President. Assisted in Sales, closing of deal, arranged dining events, travel itinerary from out of country to company and hotel bookings.
•Coordinated President’s file and reviewing letters, ensured smooth flow and communication of internal progress in office. Overall planning and development of company’s external public relations.
•Managed incoming and outgoing Dunbar and Malca Amit Security Systems for pick up and drop off duties, resolve and protect inventory data issues on behalf of company.
•Organize President’s upcoming travel plans and meetings, calendar settings, give advance notice and prepare relevant documents.
California Mart Los Angeles / Showroom A514 1999-2005
Imported woman's ready to wear from Centergross Bologna to Los Angeles locally, Orange County and nationwide, Latin Americas.
Freelance - Showroom market week: Cooper Building, New Mart Los Angeles
Showroom sales expert, sourced multi contemporary line for women's apparel, from casual to evening wear, managed inventory, delivery, prepping market week, ensured delivery on time and collected payments, handled delivery and invoice issues. Conducted set up and sales at trade shows in Las Vegas, Project and Majic, New York Jacob Javits trade show.
EDUCATION – PASADENA CITY COLLEGE – AA ARTS AND ILLUSTRATION
50wpm.
Expert in Microsoft Office software.
Reference available upon request.
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