Health Information Management

SUMMARY

Results-oriented Director with extensive experience in Health Information Management, known for delivering on-time projects, solving complex problems, and executing strategic goals. Adept at leading teams, driving policy development, and supporting system implementation while maintaining a strong focus on operational excellence and continuous improvement.

EXPERIENCE

Kennedy Krieger Institute – Director, Health Information Management 2006 – Present

Lead all aspects of Health Information Management (HIM), including planning, directing, and evaluating department activities to align with organizational goals.

Develop and implement policies for Electronic Health Record (EHR) management, collaborating with Information Systems teams on system analysis, design, development, and testing.

Provide oversight and support for EHR implementation, working with cross-functional committees and task forces to ensure successful execution and ongoing system revisions.

Conduct performance evaluations for HIM staff, fostering a culture of continuous improvement.

Prepare and manage departmental budgets, ensuring efficient allocation of resources and compliance with financial goals.

Oversee procurement and maintenance of department equipment and supplies, ensuring adherence to budgetary constraints.

First Consulting Group (FCG) – Consultant 2004 – 2006

Determined workflow needs, system development, training, implementation, and go-live support dependent on client needs for EPIC software.

Assessed client workflows and requirements, leading the development and implementation of EPIC software solutions tailored to client needs.

Provided training, go-live support, and troubleshooting during system implementations to ensure smooth transitions and user adoption.

University of Maryland Medical Center – Manager 2001 – 2004

Monitored deficiency management, design, implement, and maintain scanning solution.

Managed deficiency management processes, ensuring timely and accurate chart completion and quality control.

Designed, implemented, and maintained scanning solutions to improve document retrieval and storage efficiency.

Eclipsys – Software Implementation Consultant 1998 – 2001

Evaluated client systems to prepare and transfer to an electronic health record.

Conducted client system evaluations and developed strategies for the transition to Electronic Health Records (EHR), ensuring smooth integration and user adoption.

Delivered hands-on training and implementation support for EHR systems in a variety of healthcare settings.

Zale Lipshy University Hospital – Radiology Manager 1997 – 1998

Managed appointment scheduling and file room operations to ensure efficient patient flow and accurate medical records management.

Baylor University Medical Center – Manager 1996 – 1997

Managed chart completion and file room operations, ensuring compliance with documentation standards and regulations.

EDUCATION University of Texas Medical Branch – 1996

Bachelor of Science in Health Information Management

CERTIFICATION Registered Health Information Administrator (RHIA) 1996

Certified in Health Privacy and Compliance (CHPC) 2015

SKILLS

Leadership and Team Management

Strategic Planning and Policy Development

Workflow Optimization and Systems Implementation

Budgeting and Resource Allocation

Communication and Critical Thinking Skills

Electronic Health Records (EHR) Systems (EPIC, Eclipsys)

Microsoft 365 (Excel, Word, PowerPoint, Outlook)

PROFESSIONAL AFFILIATIONS

American Health Information Management Association (AHIMA)

Health Care Compliance Association (HCCA)

Health Information and Management Systems Society (HIMSS)

National Association of Realtors (NAR) Member

PREVIOUS and CURRENT INDEPENDENT VENTURES

Real Estate Investor

Property Owner/Manager

Owner/Operator – Property Cleanout and Rekeying Service

Owner/Operator – Local Pub

REALTOR ® (2020 – Present)

Drone Pilot – Certified 2022

YOGABODY Stretch Coach – Certified 2024

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