Customer Service Representative
Resume:
LAURYN ASHLEY ANDERSON
Atlanta, GA 30349 Cell:
Email: *********************@*****.***
SUMMARY OF QUALIFICATIONS
Pallet Jack experience 5+ years
Warehouse experience 6+ years
Order Selecting 5 years
Material Handling 4 years
Customer service 6 years
Guest relations 3+ years
Microsoft 4 years
Management 2 years
Volunteer Work
Two years of combined professional volunteer customer service at Zoo Atlanta, The Georgia Aquarium and The Ronald McDonald House.
Customer Service Experience
• Customer Service
Representative Bank of America
( Temp Position)
Received calls from customers about waiving fees; calls about their checking and savings accounts
•Customer Service Representative/Call
Center State Farm Auto ILR Claims
Associate
Received calls in a call center from insured customers, agents, attorneys that were reporting an auto accident.
Certified Paramedical Artist With AAC
More Customer Service Previous Positions
Customer Service Representative
Peer Solutions, Atlanta, GA
Received calls in a call center environment for several clients. Processing orders, checking the status of orders, making changes to customer requests and answering questions regarding tickets or products and/or services.
Residential Cleaning Recruiter / Manager
So-Neat Cleaning 3years 2020-2022
Interview, recruit and train new cleaning contractors. Educate with the company policy, business professionalism, uniform and proper cleaning supplies, prepare invoices, schedule new clients; Coordinate schedules and placement jobs for the cleaning contractors. Handle client concerns, advertise the company on Indeed and other career boards . Setup direct deposits for cleaning contractors, keep trusted relationships with new and repeated clients . Warehouse Experience Previous Positions
•Keurig Dr Pepper Order Selector
Using An Electric Pallet Jack, we filled order instructions from a computer generated order, picked ZLT pallets or a case pallet, picked correct orders and transported them to the proper dock.
•Caterpillar Order Selector
Using a walking pallet Jack, we read orders printed on receipt, picked correct auto part and transported to proper
loading station.
•UPS
Package Handler- Lifting 25-100 pound packages - unloading and loading 32-55 ft trailers until completion.
•Fedex
Package Handler- With packages label upright, we load and unload trailers until completion.
•Pitney Bowes
Mail Sorter - Using a package scanner we properly scan, distribute and organize mail and packages to proper sort containers and trailers until completion
•DHL
Material Handler - Working in a cold climate environment- we properly pick vaccine orders, build packaging with ice, protective board and ticket order receipt- package the vaccines then transport to proper dock until completion.
Restaurant Previous Position
•Cirque Daiquiri Bar & Grill
Restaurant Server
EDUCATION
TRI-CITIES HIGH SCHOOL, 2016 EAST POINT, GA
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