Jenny S. Ogle
Port Orange, FL 32128
**********@*****.***
OVERVIEW
An individual with 15+ years’ experience as an administrative assistant, who possesses unparallel customer service skills, an outstanding work ethic and impressive organizational skills is interested in pursuing an opportunity in a different arena.
EXPERIENCE
Senior Administrative Assistant 09/2009 – 02/2025
Wells Fargo Home Mortgage
Port Orange, FL
Key individual supporting managers and team members in the mortgage activities
Supported 2 directors plus large mortgage team with daily activities.
Scheduled all meetings and appointments for managers.
Coordinated travel for all team members.
Reviewed and processed all expense reports for team members and managers.
Key player in the hiring process relative to interviews and onboarding process.
Participated in management meetings providing minutes and action items.
Organized team meetings and events.
• Produced organizational charts monthly as a budgeting aid.
Retreat Center Manager 03/2007-09/2009
St. Joseph’s Ministries
Emmitsburg, MD
Coordinated all aspects of religious retreats
Hosted tours of the retreat facility for potential new and interested groups.
Assisted in planning the specific needs and requirements for each group.
Assigned bedrooms and meeting space, in addition to meals and snacks for each event.
Met with internal department leaders outlining requirements of upcoming events.
Utilized hotel software to manage room assignments, finances and budgeting.
Prepared meeting and dining rooms based on the needs of each retreat.
Handled the purchasing of furniture and fixtures for guest bedrooms and conference rooms.
Coordinated special events for the sisters (Daughters of Charity).
Administrative Assistant 11/2001-03/2007
Wells Fargo Home Mortgage
Frederick, MD
Supported Financial Senior Vice President + 4 Financial Managers
Supported manager with all incoming calls, meeting material for daily financial meetings.
Prepared supporting data for daily back-to-back conference calls.
Ordered all equipment for managers and team members.
Coordinated team events and fund-raising activities.
Processed invoices for warehousing through corporate accounts payable system
. Maintained office supplies.
Mick’s Plumbing, Heating and Air Conditioning 6/1998 – 11/2001
Thurmont, MD
Office Coordinator
•Handled customer calls in need of service for plumbing and air conditioning.
•Scheduled customer service calls for plumbers and air conditioning techs.
•Typed and submitted invoices for services.
•Contacted permit department relative to services.
•Responsible for payroll calculation and check creation for 25 technicians.
•Contacted customers relative to unpaid invoices.
•Coordinated scheduling board for upcoming services.
•Processed accounts payables for materials for service calls and new construction.
•Contacted vehicle dealers related to ordering new vehicles, as needed.
Other Employment Includes:
•Moore Business Communications, Thurmont, MD
Secretary, Purchasing Agent, Administrative Manager
EDUCATION
High School Diploma
Thurmont High School Thurmont, MD
Academic
Business School
Hagerstown Business College Hagerstown, MD
9 Month Secretarial Degree