John Gerber
***** ******* ***. **** ****** Ca ***11
************@*****.***
Khovnanian Homes 12/24 to Present
Home Warranty Manager
Averaging 25-30 tickets monthly. Using Corrigo software system to schedule trades to do repairs. Scheduling homeowner visits for 10 day visits and 11 month visits of 12 month warranty periods. Explaining warranty items and procedures. Going to management to approve P.O. work and getting homeowners to sign off repair work after completion. Walking properties doing QC walks for new houses sold, Coordinating with construction superintendents to resolves repair issues before buyer takes possession. Managing new tickets that come in, and making same day contact with homeowners to acknowledge receipt of ticket and schedule visits to inspect.
Regis Development Construction – REO Restoration and Preservation
Repair Contractor Co. Phoenix AZ
Outside Sales Account Executive/ Field Home Inspector
02/015 to 11/24
Daily outside sales, estimates, and field inspections in the following territories:
Orange, Riverside, San Diego, and San Bernardino counties
Using Sales force CRM and Outlook data bases of over 200 Agents, as well as cold calling property management companies, REO agents, and asset managers looking for properties to do restoration and preservation services. Daily canvassing in territories for new business. 40% inside sales calling on existing bids for banks, agents and asset managers while asking for new business. Field Inspections performed
weekly. BPO’s of newly acquired or released by banks properties to bid list of work or initial services, board ups, clean outs, check electrical, painting carpeting, and plumbing. Also, ordering cash for keys, and doing occupancy checks, Averaging 2 bids daily and coordinating with our corporate office in Arizona for setting up start days on bids won. Follow up on existing bid work to insure customer satisfaction with all clients. Send out bids and billing request to all existing clients as well as QC properties and proof of completion of work by taking “before and after” pictures to submit to clients. Send out daily email blasts with marketing materials such as power point presentations tailored to client’s aspect of business. Once a week visits to San Bernardino and Riverside courthouses looking for new clients buying foreclosed properties helping them restore their properties. Daily computer work on platforms such as Managing Res-net, FAS, and Safeguard
Yellow Book USA
01/06 to 2/15 Palm Desert Ca
Inside and Outside Sales
Daily making cold calls to perspective business owners for on-line and print advertising. 75-100+calls per day. Write and design ad, and place and in their perspective category in directories. Also offering additional Internet media program showing business owners how to market their companies online, using search engine optimization and pay per click.
Follow up calls on all clients in sales funnel from classified ads on Internet. Compile list on excel spread sheets of all monthly sales and document follow up visits with prospective customers by visiting clients face to face. Coordinate with business owners on final draft before print, Daily business-to-business sales using inside and outside sales calls to close prospective new accounts in my geographic sales territory while using a consultative selling approach; strong presentation and communication skills, accustomed to being managed with weekly activity guidelines; proficiency in Microsoft office and contact-management software such as Sales force, ACT and Goldmine. Essential Functions include: Cold-calling, tele-prospecting, scheduling first time visits, conducting in-person presentations as well as emailed proposals and contracts, following-up with potential customers, qualifying leads, attaining new business and working with local sales and management team; assisting in measuring and installations of new accounts.
American Home Loans
02/95- 12/05 Lake Forest Ca.
Inside sales/Loan Processor
Daily incoming and outgoing sales calls, as well as taking mortgage payments, authorizing extensions, and promises to pay. Process and set up new lender payments.
and title transfers. Collecting 1st & 2nd mortgage payments via call center to 22 states as well as ordering short sales, over 100 + calls daily. CRM and Excel spreadsheets to maintain and update payments auto dialer system for taking payments
.