Scrum Master Project Manager

Venkatesh Bommakanti

SAFe® Certified Scrum Master Agile Project Manager QA Lead

**************@*****.*** +1-609-***-**** Lawrence, NJ 08648

LinkedIn: linkedin.com/in/venkatesh-bommakanti

Professional Summary

Seasoned IT professional with over 12 years of experience delivering complex, large-scale technology projects across Life Sciences (Clinical Trials), Healthcare (Medicare & Medicaid), Retail Pharmacy Systems, and Financial Services (Banking & Payments). Adept in Agile and SAFe frameworks with deep expertise in project management, stakeholder engagement, quality assurance, and business analysis. Brings a strong Product Owner mindset with a proven ability to align technology solutions with strategic business goals, drive digital transformation, and lead cross-functional teams across the full project lifecycle.

Recognized for fostering a culture of innovation and continuous improvement through Agile methodologies, process optimization, and automation. Known for coaching Scrum teams, managing product backlogs, facilitating Agile ceremonies, and ensuring regulatory and compliance standards are met. Demonstrated success in delivering scalable, client-centric solutions that support sustainable growth and superior user experience.

Expertise and core competencies

Certified SAFe®5 Agilist (SA), Certified Scrum Master (CSM), Professional Scrum Master I (PSM I), and ISTQB Certified Tester

8+ years as a Scrum Master, leading multiple Agile teams (30–40 cross-functional members) to deliver high-impact projects with precision and agility

Key contributors in Agile Transformation initiatives, scaling Agile practices across enterprise programs; expert in Sprint Planning, Reviews, Retrospectives, and daily stand-ups

Extensive experience in Project Management, Business Analysis, Agile Coaching, and QA Leadership across industries like Life Sciences, Healthcare, Retail Pharmacy Systems, and Financial Services

Strong understanding of iterative and incremental product delivery, focused on scalable and user-centric outcomes

Proven track record in managing cross-functional teams, tracking dependencies, and aligning critical deliverables across multiple workstreams

Proficient in business process modeling, requirement analysis, workflow optimization, and stakeholder engagement

Strong analytical skills in identifying technical risks and implementing strategies for mitigation and compliance

Skilled communicator with expertise in negotiation, client relationship management, and facilitating collaboration among diverse stakeholders

Builder of high-performing Agile teams through coaching, mentoring, and continuous improvement practices

Committed to lifelong learning and technology adaptation to align with evolving customer experience needs

Technical proficiency with tools and platforms including MS SQL, PostgreSQL, Hive, Scala, Kafka, Kibana, ServiceNow, Visual Studio, .NET, Power BI

Experienced in Azure DevOps, JIRA, Rally, Confluence, and documentation tools like MS Visio; expert in drafting BRDs, user stories, and mapping documents.

Hands-on experience in testing and automation using Selenium, with strong knowledge of end-to-end functional testing, test case design, and quality assurance best practices for web-based applications\

Technical Skills

Project Management Tools: Azure DevOps, TFS, JIRA, VSTS, Rally

Methodologies: Scaled Agile Framework (SAFe), Scrum, Agile, Waterfall, Kanban

Agile Tools & Documentation: Miro, Confluence, JIRA (for backlog management, sprint planning, and reporting)

Development Platforms: .NET, Java, React, Python, Pega, Mobile Applications

Testing & Automation: Selenium, Test Management, QA methodologies, UAT coordination

Microsoft Tools: Excel, PowerPoint, Word, Visio

Data & Reporting Tools: MS SQL, PostgreSQL, Hive, Scala, Kibana, Kafka, Power BI

Domain Knowledge: Life Sciences (Clinical Trials), Healthcare (Medicare & Medicaid Insurance), Retail Pharmacy Systems, Financial Services (Banking & Payments)

Certifications

Certified SAFe 5 Agilist (SA), Scaled Agile

Certified Scrum Master (CSM), Scrum Alliance

Professional Scrum Master I (PSM-I), Scrum.org

ISTQB Certified Tester

Education

Bachelor of Technology (B. Tech), Computer Science & Engineering

Jawaharlal Nehru Technological University

PROFESSIONAL JOURNEY

Client- BeiGene, NJ Feb 2022-Present

Designation: Senior Scrum Master/ Project Manager

The Clinical Trial Management System (CTMS) project focused on implementing a centralized platform to manage and monitor clinical trial activities, including site selection, study planning, subject tracking, regulatory compliance, and financial management. The system aimed to streamline clinical operations, improve data accuracy, enhance collaboration across stakeholders, and ensure adherence to Good Clinical Practice (GCP) and regulatory standards. By integrating and automating various clinical trial processes, the CTMS improved efficiency, reduced errors, and enabled better tracking of trial progress, ultimately accelerating the delivery of new treatments and improving patient outcomes.

Core Responsibilities:

Led a global Scrum team of 30 in developing and delivering high-quality web and mobile applications, ensuring seamless coordination, timely delivery, and effective communication across distributed teams.

Facilitated Agile ceremonies including daily stand-ups, sprint planning, reviews, retrospectives, and backlog refinement sessions, fostering a culture of transparency, collaboration, and continuous improvement.

Collaborated closely with Product Owners and team members during sprint planning to define sprint goals, select user stories, estimate story points, and establish sprint backlogs with clear acceptance criteria.

Championed technical best practices such as automated testing, KPI tracking, code refactoring, pair programming, Test-Driven Development (TDD), and Continuous Integration (CI) to improve code quality and delivery speed.

Defined and enforced DoD and DoR, ensuring consistency and clarity in acceptance criteria for all user stories and tasks.

Designed and implemented Jira automation rules, workflows, and triggers to streamline project operations, significantly reducing manual efforts and boosting productivity.

Utilized key Agile metrics including burndown, burnup, velocity, epic progress, version tracking, and time logs to effectively monitor project health and progress.

Promoted clarity and purpose in user stories by emphasizing the ‘who,’ ‘what,’ and ‘why,’ ensuring alignment with end-user needs and expected outcomes.

Client- Anthem, NY April 2019-Feb,2022

Designation: Scrum Master\ Project Manager

The NextGen Pega project at Anthem focused on modernizing and automating Medicaid and Medicare workflows using the Pega platform. The goal was to enhance member enrollment, claims processing, case management, and provider servicing through a centralized, rules-driven system. This initiative aimed to improve regulatory compliance, reduce processing time, and increase overall operational efficiency across Anthem’s healthcare operations.

Core Responsibilities:

Lead cross-functional development teams focused on front-end and back-end functionalities, ensuring effective collaboration and on-time delivery.

Facilitate Agile ceremonies including Daily Standups, Iteration Planning, Refinement sessions, Iteration Reviews, Retrospectives, and other key meetings to foster team alignment and continuous improvement.

Identify and mitigate risks, manage dependencies, and remove impediments across Scrum teams to ensure smooth project execution.

Collaborate with Product Managers/Owners to ensure features and user stories are well-defined, prioritized, and aligned with business needs.

Maintain open communication channels across teams to ensure status transparency and resolve blockers promptly.

Lead development of critical features for technology platforms and next-gen data pipelines, ensuring high-quality, timely delivery.

Serve as a Servant Leader, coaching Agile teams on best practices, self-organization, and a customer value-driven approach.

Guide teams on Agile/Scrum principles, helping them maximize performance and adapt to evolving requirements.

Coach Development Teams in self-organization and cross-functionality, enabling delivery of high-value products.

Foster a safe, trusting environment where concerns are raised without fear, promoting psychological safety and collaborative problem-solving.

Facilitate decision-making and conflict resolution, ensuring efficient progress without coercion, while maintaining team dynamics.

Escalate and resolve impediments beyond the team’s control, ensuring uninterrupted workflow and development focus.

Collaborate with peer Scrum Masters, Product Owners, and Release Train Engineers (RTEs) to improve Scaled Agile efficiency.

Support Agile Release Train (ART) activities including PI Planning, System Demos, Iteration Reviews, and Inspect-and-Adapt events for organizational alignment.

Work with Solution Train Engineers, RTEs, and Agile Coaches to optimize Scaled Agile practices and drive Agile maturity.

Identify and implement process improvements, ensuring alignment with best practices and stakeholder expectations.

Manage and prioritize the product backlog, ensuring alignment with the stakeholder roadmap and strategic goals.

Write and refine user stories, translating business requirements into actionable tasks for the development team.

Collaborate with Product Managers and Engineering Leads to address technical gaps and support smooth execution.

Provide insight into high-performing team practices, ensuring goal alignment and successful project delivery.

Client- HSBC May 2016- Dec,2018

Designation: Scrum Master Test Manager

HSBC Net Application is a global payments platform designed to help businesses efficiently manage payments, cash flow, and financial transactions. It supports both domestic and international payments, with capabilities for multi-currency handling and real-time cash management. The platform ensures secure and timely transfers while offering real-time visibility into account balances, transaction histories, and liquidity positions across multiple accounts.

With a strong focus on security, HSBC Net incorporates multi-factor authentication, fraud prevention measures, and comprehensive audit trails to ensure compliance with financial regulations. The application seamlessly integrates with enterprise resource planning (ERP) systems, simplifying payment processing and reconciliation workflows.

Designed with a user-friendly interface, the platform enhances operational efficiency for corporate clients by streamlining complex financial operations. The project aimed to deliver a scalable, secure, and regulatory-compliant solution that meets the diverse needs of global businesses.

Core Responsibilities:

Identify customer needs, take detailed business requirements from global stakeholders, and provide guidance on business processes to the team.

Define requirements with stakeholders and maintain ongoing stakeholder engagement.

Collaborate with technical and business stakeholders to prioritize and deliver work effectively.

Actively participate in design review meetings and ensure all requirements are properly designed.

Drive the project team towards building the best solution for the business requirements.

Produce project plans, schedule, and coordinate all aspects of the project including budget controls.

Communicate with stakeholders regarding the product roadmap, timelines, and status of requests.

Prepare Minimum Viable Product (MVP) for speedy business value delivery in each cycle.

Develop detailed release plans and create milestones for each project, assisting the team in execution.

Evaluate time, cost, and quality of output by the teams, including stakeholder satisfaction throughout the project lifecycle.

Document and manage deliverable milestones and risks, communicating progress and improvements to stakeholders.

Organize and participate in risk response and review meetings.

Measure team and project performance and guide the team to perform at expected levels.

Client- PDX Dec 2013-May,2016

Designation: Test Engineer and Business Analyst

The PDX - Electronic Pharmacy System project focuses on developing a comprehensive digital platform designed to streamline pharmacy operations, improve medication management, and enhance customer experience. This system enables pharmacies to manage prescriptions, track inventory, process orders, and ensure accurate dispensing of medications efficiently. It includes features like real-time inventory updates, automated prescription refills, patient records management, and secure integration with healthcare providers and insurance companies.

The system is designed to reduce human errors, improve medication safety, and ensure compliance with regulatory standards, such as HIPAA (Health Insurance Portability and Accountability Act) for patient data privacy. By implementing the PDX - Electronic Pharmacy System, pharmacies can optimize workflow, improve service delivery, and provide better overall care to patients, while increasing operational efficiency and reducing costs.

Core Responsibilities

Identify customer needs, take detailed business requirements from global stakeholders, and provide guidance on business processes to the team.

Define requirements with stakeholders and maintain ongoing stakeholder engagement.

Collaborate with technical and business stakeholders to prioritize and deliver work effectively.

Actively participate in design review meetings and ensure all requirements are properly designed.

Drive the project team towards building the best solution for the business requirements.

Produce project plans, schedule, and coordinate all aspects of the project including budget controls.

Communicate with stakeholders regarding the product roadmap, timelines, and status of requests.

Prepare Minimum Viable Product (MVP) for speedy business value delivery in each cycle.

Develop detailed release plans and create milestones for each project, assisting the team in execution.

Evaluate time, cost, and quality of output by the teams, including stakeholder satisfaction throughout the project lifecycle.

Document and manage deliverable milestones and risks, communicating progress and improvements to stakeholders.

Organize and participate in risk response and review meetings.

Measure team and project performance and guide the team to perform at expected levels.

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