Customer Service Assistant Supervisor

SELENA ALICIA HOSEIN

#*** ********** *******, **** 868-***-**** **************@*****.***

PROFESSIONAL SUMMARY

I intend to excel positive outcomes in your organization by providing friendly customer service to clients, families and fellow professionals. Able to encourage teamwork and problem-solving solutions. Adept at handling confidential and sensitive information.

SKILLS AND ABILITIES

1.Flexible and adaptive to new environment, methods and systems.

2.Ability to work independently and with a team.

3.Providing service to 3 or more clients or customers to answer questions and assist their needs.

4.Verbal communication skills to build rapport with clients.

EXPERIENCE

January 2017 – February 2020 Sallisha’s Pet World

Assistant (Part Time)

Responsible for cashing items of customers purchase, interacting with customers, and restock of items on shelves. Also recording of day to day sales and any purchases necessary.

November 2020 – July 2022

Counter Clerk ( Full Time) Caribbean Twist by Sharon

Responsible for processing payments, issue receipt and manage cash drawers, and maintaining records of day to day sales and other transactions . Communicating with 3+ customers and staff effectively. Maintaining a clean and organized workspace and upkeep of inventory with other staff for next days operations.

May 2023 – June 2023

Assistant Supervisor (Part time) Ministry of Education CXC

Ensuring that all students are at their unique candidate number as on desk, Reading instructions to ensure clarity to students. Ensuring exams are done within a time frame and working in teams to ensure integrity among students.

May 2024 – June 2024

Assistant Supervisor (Part time) Ministry of Education CXC

Ensuring that all students are at their unique candidate number as on desk, Reading instructions to ensure clarity to students. Ensuring exams are done within a time frame and working in teams to ensure integrity among students.

May 2025 – June 2025

Assistant Supervisor (Part time) Ministry of Education CXC

Ensuring that all students are at their unique candidate number as on desk, Reading instructions to ensure clarity to students. Ensuring exams are done within a time frame and working in teams to ensure integrity among students.

August 2023- PRESENT 2025

Nail Technician Assistant (Full time) Lucky Ladies Nail Salon

Responsible for making appointments, answering calls and ensuring clients are satisfied with the work done. Ensuring all items and work area are sanitized after each individual service is completed. Recording day to day sales records necessary.Working in a timely manner, quickly and efficiently towards clients.

Given time off necessary for the opportunity of being an assistant supervisor for CXC Examinations duration period of May-June.

EDUCATION

2012-2017 Iere High School

O’ Level Qualification

-Mathematics – Grade 1

-Principles of Accounts- Grade 1

-Principles of Business – Grade 1

-English A – Grade 2

-English B – Grade 3

- Social- Studies – Grade 3

- Biology – Grade 3

-Economics –. Grade 3

-Additional Mathematics – Grade 5

2017 – 2020 Shiva Boys’ Hindu College

A Level Unit 1

-Accounting- Grade 1

-Communication Studies- Grade 3

-Management of Business – Grade 3

-Economics – Grade 3

A Level Unit 2

-Accounting – Grade 3

-Caribbean Studies – Grade 2

-Management of Business – Grade 2

-Economics- Grade 2

REFERENCES

Sharon Samaroo -Manager of Caribbean Twist by Sharon

Contact -366-0568

Arianna Bahadur - Teacher of Shiva Boys’ Hindu College

Contact Number - 304-6314

Tricia Hosein -Manager of Lucky Ladies Nail Salon

Contact Number - 747-9258

Contact this candidate