Client Relations Logistics Management

Kayla Vanderhoof

Russell, Pa· 570-***-**** · **********@*****.***

PROFESSIONAL SUMMARY

Experienced coordinator with a strong foundation in event planning, client relations, and logistics management. Proven ability to manage complex itineraries and deliver exceptional travel and event experiences. Adept at working under pressure, building vendor relationships, and creating seamless travel and event experiences. Passionate about travel and adventure with a background in outdoor trip planning.

Core Skills

Travel Itinerary Planning

Client Relations & Service Excellence

Vendor & Venue Management

Budgeting & Scheduling

Adventure & Outdoor Trip Planning

Multitasking in High-Pressure Environments

Cross-functional Collaboration

PROFESSIONAL EXPERIENCE

Event & Wedding Coordinator

Cable Hollow Golf Course Russell, Pa

2023 – Present

Plan and execute weddings and private events with 50–200+ attendees, managing all logistics from vendor sourcing to day-of coordination.

Handle travel arrangements for out-of-town clients and guests, including transportation and lodging.

Create customized timelines, manage budgets, and coordinate with vendors, and support staff.

Maintain excellent communication with clients to ensure a stress-free planning experience.

Bartender

Buffalo Wild Wings October 2019 – November 2024

Delivered exceptional customer service to a diverse clientele, building strong interpersonal and communication skills.

Managed high-volume service during peak hours while maintaining attention to detail and accuracy.

Handled cash and electronic payments efficiently, maintaining a trustworthy and professional demeanor.

Collaborated with a team to ensure a welcoming and seamless guest experience—skills directly applicable to client-facing travel planning.

Resolved guest concerns with diplomacy, enhancing customer satisfaction and repeat business.

Physical Therapist Assistant

Synergy Physical Therapy

2014 – 2019

Supported physical therapists in treatment planning and execution, emphasizing communication and coordination with patients.

Managed scheduling for up to 40 patients weekly and coordinated transportation when needed.

Developed keen attention to detail and client-centered care, foundational to coordinating personalized travel services.

Outdoor Adventure Trip Leader (College Program)

Widener University

2011 – 2016

Designed and led multi-day hiking, rafting, and camping trips for groups of 10–20 students.

Managed logistics including gear rental, travel routes, evening accommodations, safety protocols, and meal planning.

Provided first aid, facilitated team-building activities, and ensured participant safety and satisfaction.

EDUCATION

Harcum College- Bryn Mawr, Pa

Physical Therapist Assistant 2015-2017

Widener University- Chester, Pa

Anthropology/ Psychology 2011-2015

Selinsgrove Area High School, Selinsgrove, Pa

2007-2011

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