Project Manager It Specialist

ERIC MARTIN

Minneapolis, MN *****

***********@*****.*** 612-***-****

Professional Summary

Experienced IT Project Manager and Enterprise IT Specialist with 12+ years of success leading cloud and infrastructure projects across AWS and Azure platforms. Proven track record in project management, enterprise support, and contract negotiation. Combines technical proficiency (Microsoft Suite, ITIL, PMBOK) with 20+ years of business operations experience to deliver cost-effective, stakeholder-driven solutions. Core Competencies

Cloud Platforms: AWS (EC2, IAM, Route 53), Azure (Active Directory, Security, Private Cloud) IT Operations: PowerShell, SCCM, Remote Desktop, Active Directory, ITIL/PMBOK Project Tools: ServiceNow, Remedy, BeyondTrust, SharePoint Certifications: Microsoft Azure Fundamentals, ITIL/PMBOK,PMP, Ongoing continuing education

Professional Experience

Project Manager / Director

Martin Companies LLC – Farmington, MN Jan 2010 – Present

● Managed end-to-end IT projects ($25K–$2M), overseeing site surveys, implementation, and SLA compliance.

● Developed contracts and proposals for public/private clients; led sales, service, and solution architecture.

● Designed and deployed enterprise AWS and Microsoft Azure environments. IT Specialist

MNIT Solutions – MN Department of Health, St. Paul, MN May 2017 – Dec 2021

● Supported 2,000+ users with hardware, software, and service desk troubleshooting.

● Deployed updates and apps using SCCM and PowerShell; reduced resolution time by 30%.

● Routed tickets and escalations based on impact and system dependencies. President / Owner

Martin & Associates Construction Inc. – Farmington, MN Jan 1988 – Dec 2010

● Directed commercial and residential projects, from permitting to final inspections.

● Negotiated contracts, managed subcontractors, and maintained A+ BBB rating. Education & Training

● Computer Science Coursework – MIT OpenCourseWare (2015–2017)

● Business Administration Certificate – Dakota County Technical College (1990–1992)

● Cloud Architecture – AWS/Linux Academy

● Microsoft Training – Azure Security, Private Cloud, SQL Azure Certifications

● Microsoft Certified: Azure Fundamentals

● ITIL/PMBOK (In Progress)

● PMP, certification ongoing

● MN Licensed Realtor

● Parade of Homes builder

Selected Projects & Achievements

● Migrated enterprise clients to AWS, reducing infrastructure costs by 15%.

● Streamlined Service Desk operations at MN Dept. of Health, improving efficiency by 30%.

● IAM proficient AWS access controls

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