Sharon Lambert
Prichard, AL *****
***************@*****.***
Professional Summary
Dedicated Medical Biller adept at handling clerical tasks such as copying, filing and payment processing with minimal oversight. Skilled listener, speaker and complex problem-solver. Seek to offer 15 years experience and take on new role with room for advancement. Work Experience
Patient Access Representative
Baldwin Bone and joint-Mobile, AL
July 2024 to Present
• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Obtained patient's insurance
• information and determined eligibility for benefits for specific services rendered.
• Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
• Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
• Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Medical Receptionist II
American Family Care-Mobile, AL
September 2023 to Present
• Answering multi-line telephone
• Checking patients in
• Collecting patient copays
• Verifying patient insurance
• Daily deposit
• Maintaining office emails
Medical Biller
Snelling(Synergy laboratories)-Mobile, AL
February 2023 to August 2023
• Taking patient payments
• Answering Telephones
• Accessioning PAP Smear specimens
• Entering patient demographics
• Verifying patient insurance
Front Desk Receptionist
North Bay Dental-Chickasaw, AL
November 2022 to February 2023
• Answering Telephone
• Checking in patients
• Checking out patients
• Light Bookkeeping
• Verifying Insurance
• Taking patient payments
• Confirming patient appointments
• Maintaining office emails
Medical Biller
Baldwin Bone And Joint-Daphne, AL
August 2020 to July 2022
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Posted payments and collections on regular basis.
• Filed and updated patient information and medical records.
• Collected payments and applied to patient accounts.
• Prepared accounts with past due balances and transferred those cases to collection agency. Patient Access Representative
Baldwin Bone And Joint-Daphne, AL
October 2019 to August 2020
• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
• Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
• Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
• Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Patient Access Representative
Getix Health-Mobile, AL
May 2019 to August 2019
• Acquiring patient authorizations,
• Customer service
• Contacting insurance companies regarding patients authorizations for sleep apnea. Data Entry Clerk
Informed Diagnostics-Daphne, AL
October 2018 to March 2019
• Completed data entry tasks with accuracy and efficiency.
• Scanned documents and saved in database to keep records of essential organizational information.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Sorted documents and maintained organized filing process. ER Registration Clerk
Springhill Memorial Hospital-Mobile, AL
November 2017 to September 2018
• Answered telephone calls to offer office information, answer questions and direct calls to staff.
• Received, recorded and addressed incoming and outgoing communication via telephone and email.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Carried out front office duties utilizing data entry skills in framework of medical database.
• Obtained payments from patients and scanned identification and insurance cards.
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Registered and verified patient records before triage with most up-to-date information. Payment Poster
Miraca Life Sciences-Daphne, AL
June 2015 to October 2017
• Completed data entry tasks
• Applied patient payments
• Applied insurance payments
• Verified insurance payments
Education
High School Diploma
C.F. Vigor High School - Prichard, AL
May 1991
Skills
• Medical terminology
• Microsoft Excel
• Clerical experience
• Analysis skills
• HIPAA
• Microsoft Word
• Epic
• Call center
• Medical records
• Dental receptionist
• Data entry
• Acute care
• 10 Key Data Entry
• Typing
• Medical Billing
• Microsoft Office
• Patient service
• Transcription
• Administrative experience
• Triage
• Medical office experience
• Documentation review
• EMR systems
• Front desk
• Medical administrative support
• Office management
• ACH
• ICD-10
• Windows
• Medical scheduling
• Office experience
• Communication skills
• Filing
• Phone etiquette
• Account management
• EMR Systems
• ICD-9
• Microsoft Access
• SharePoint
• Intake
• EDI
• Medical receptionist
• Home health
• Computer literacy
• Multi-line phone systems
• Revenue cycle management
• Dental office experience
• Clerical Support Verbal and Written Communication Billing and Collections Procedures HIPAA Compliance Certification Medical Terminology
• Patient care
• Clinic
• Organizational skills
• Medical Receptionist
• Customer service
• Insurance Verification
• Medical billing
• Dental Receptionist
• Data collection
• Microsoft Outlook
• Insurance verification
• Hospital experience
• Primary care
• Vital signs