Patient Care Customer Service
Resume:
Michelle Burnett
Experienced Caregiver and Phlebotomy
Certified Professional Seeking
Phlebotomist Position
A dedicated healthcare professional with a strong
background in patient care, medication administration, and phlebotomy. Seeking to leverage my skills and
experience in a Phlebotomist role.
******************@*****.***
BAYTOWN, TX
Work Experience
Homehealth tech
Senior Helpers
February 2024 - Present • Houston, TX
Go to client residence and help them with ADL'S, medication, meals, activities, laundry, cleaning, errands, etc Homehealth
St. Agnes Healthcare
February 2023 - April 2024 • Conroe
• Provided comprehensive home care to a client, including assistance with ADLs and medication administration.
• Managed household tasks such as meal preparation, laundry, cleaning, and running errands.
• Utilized medical terminology and documentation skills in maintaining accurate patient records. Associate
Dairy Queen
May 2022 - October 2022 • Mont Belvieu
• Delivered high-quality customer service in a fast-paced environment.
• Managed accounts, handled money, and maintained the account register.
• Assisted in food service tasks, including cleaning, stocking, and taking orders. Caregiver
Private care
April 2021 - June 2022
• Provided caregiving services, including ADL assistance, medication reminders, and meal planning.
• Managed household tasks such as laundry and cleaning.
• Coordinated doctor appointments and transportation arrangements. Registered Nurse RN
ProHealth Staffing, Inc
January 2015 - December 2021 • Houston
• Conducted patient mental and physical assessments, medication, IV starts, phlebotomy, EMR Systems, V/S.
• Preformed duties in emergency management, phlebotomy, physician notifications.
• Also involved in surgical site observation.
Office Assistant
Js Home & Commercial Remodeling
February 2018 - October 2021 • Conroe
• Filing, answering the phone, setting appointments for bids, pricing supplies, walking sites to see job and take notes. Sales Associate
DSW
April 2020 - December 2020 • Conroe
• Managed stocks and carried out Stocking Inventory.
• Worked as salesman customer service agent.
• Handled and answered phones.
• Packed products for delivery and pick-up orders.
• Cashiering
• EMR Systems
• Hospice Care
• Venepuncture
• Triage
• Customer service
• Vital signs
• Laboratory experience
• Supervising experience
• Emergency Management
• Medical Office Experience
• CPR
• Records management
• Cash register management
• Clerical experience
Education
San Jacinto College
Associates
August 1997 - May 1999 • Pasadena, TX
Earned an Associate of Science in Nursing, gaining foundational knowledge in patient care, medical terminology, and healthcare procedures.
Licenses and Certifications
Phlebotomy certification
February 2024
Completed a Phlebotomy certification program at Oquirrh Mountain Phlebotomy School. Gained hands-on experience in phlebotomy procedures and patient care.
Skills
Supervising Food Service Time Management Documentation Review CPR Vital Signs Hospice Care Phlebotomy Records Management Medication Administration Medical Terminology Patient Care Taking Orders Physical Assessments Home Care Setting Appointments
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