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Service Coordinator Administration Assistant

Location:
Schwenksville, PA
Posted:
May 04, 2025

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Resume:

JULIE MUKHERJEE

*********@*****.*** *** Mine Run Road, Schwenksville PA 19473 267-***-****

Looking for a challenging new opportunity

https://www.linkedin.com/in/julie-mukherjee-a54657178/ PROFESSIONAL EXPERIENCE

KENCREST SERVICES – BIRTH TO FIVE AUG 2020- PRESENT Founded in 1905, KenCrest provides community-based supports to more than 12,500 adults, children and families, at over 400 sites in PA,DE, and CT.

Administration Assistant/ Service coordinator in Birth to Three

Managed data for over 500 families through the area of Montgomery County using multiple software and internet programs. Including the HCSIS site and EVOL program

Worked closely with IT to improve and implement change to existing programs

Worked as a liaison between therapist and County supervisor.

Worked remotely successfully retaining organization and relationship with coworkers and families.

Often assisted with billing, organizing the data for the contract workers, verifying and requesting more information when needed and then submitting it to the companies billing dept.

Took the lead in learning excel tables so better tack work flow

Ensured that each families’ file was up to date with all important documents reaching out the county, therapists, doctors, and parents to ensure the files were current with the most update information.

Dealt with sensitive and confidential information following all the HIPPA regulations GENESIS HEALTHCARE – SANATOGA CENTER NURSING, POTTSTOWN, PA DEC 2015 – OCT. 2019 One of the nation’s leading providers of post-acute healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services, Genesis focuses on the vitality of the person.

Recreation Assistant/ Front Desk

Ensured that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.

Implemented care plans for elderly clients and facilitates community interaction programs.

Designed, planned, promoted and directed variety of recreation programs based on the needs and interests of the customer to increase movement and quality of life for residents.

Encouraged social communication through group recreation and assisted customers with leisure recreation through component areas on an individual and group basis.

Provided individual intervention to identified customers and non-participants of group programs.

Performed general administration functions including answering and triaging all calls to center, managed mail, organizing and typing of admission assessments, MDS, care plans and progress notes.

Documented customer attendance and participation level at recreation programs, writes progress notes, and attends care plan meetings as appropriate.

Attended appropriate in-service training programs.

Assisted in the maintenance, storage, and use of the recreation department supplies.

Performed other responsibilities as directed by the Recreation Director.

Assisted with set up of volunteer program and appreciation.

Assisted in transporting customers to and from recreation programs. ROYERSFORD BAPTIST NURSERY SCHOOL, ROYERSFORD, PA MAR 2011 – JAN 2020 The nursery school started over 40 years ago to provide a preschool experience for children of the community and accepts as its responsibility the task of encouraging young children to develop their full potential to become responsible, caring, creative, spontaneous, happy and independent human beings. Head Teacher

Facilitated curriculum for a total of 24 students Meet with parents to discuss their child's progress and needs, also to suggest ways to promote learning and development.

Used a number a documentation and observational tools to track progress

Managed and lead activities to promote physical and social development, such as games, music, storytelling, arts and crafts and field trips.

Attended teacher required trainings to maintain and improve professional competence. LAWRENCE MONTESSORI SCHOOL, PENNINGTON, NJ SEP 2008 – DEC 2010 Lawrence Montessori has its foundation on Maria Montessori's philosophy which guides us to help children unfold their journey into the love and joy of learning through a very important stage of their lives. Head Infant/Toddler Teacher

Created and implemented curriculum for class of students ages 2-3.

Administered educational assessments to measure student developments and identify room for growth.

Conducted parent teacher conferences and communicating children's progress on a daily basis.

Purchased equipment and classroom supplies while adhering to specific budgets. EDUCATION

PRINCETON CENTER FOR TEACHER EDUCATION

Diploma in Infant/ Toddler education

TEMPLE UNIVERSITY

Bachelor of Arts in Psychology,

CERTIFICATION & CLEARANCES

HEART-SAVER FIRST AID CPR AED CERTIFIED 2025

American Heart Association

AMERICAN MONTESSORI SOCIETY (AMS) CERTIFIED 2000

Princeton Center for Teacher Education

SKILLS & INTERESTS

Professional Skills Active Listening • Communication • Computer Skills • Customer Service • Interpersonal Skills • Leadership • Management Skills • Problem-Solving Software Skills Microsoft Outlook • Internet Explorer • MS Word • MS Excel • Mozilla Firefox • Google Docs

References Available Upon Request



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