Production Supervisor Service Advisor

STEVE DEYMAN

Pg. *

** ******* *** ******: 705-***-****

Barrie, ON L4M 2X2 Email: *****.******@*****.***

SUMMARY:

Highly energetic, results-oriented professional with demonstrated achievements in Operations / Production / Quality within the manufacturing sector.

QUALIFICATIONS:

Successfully completed 120 hour Lean Manufacturing course involving shop floor processes

Experience working with Unions and Collective Agreements

Possess interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management.

Have communication, problem solving, and leadership skills in order to effectively work with a variety of individuals and departments

HIGHLIGHT OF EXPERIENCE:

St. Onge Recreation

-Mar 2025 Service Advisor

The Service Advisor is responsible for ensuring that the service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and the technicians, the Service Advisor recommends required service and repairs, handles scheduled maintenance service requests and sells additional services when appropriate. The Advisor helps to ensure the vehicle is fixed right the first time by accurately documenting the customer concern on the repair order and reviews the work order with the customer upon vehicle delivery. Additionally, when required helped out in the Parts Department with customer pick ups and order taking.

Flex N Gate – Automotive Manufacturer – Unionized - Tottenham

Production Supervisor

Responsible for supervising a staff of 126 employees on the day shift.

Meeting daily Production and Delivery requirements while providing leadership and coaching to all departments.

Southmedic Inc. – Medical Equipment – Barrie

Production Supervisor Downsized

Responsible for supervising a staff of fifty employees on the Afternoon shift.

Meeting daily Production and Delivery requirements while providing leadership and coaching to all departments.

Assystems Canada – Bombardier Toronto (Contract)

Production Manager

Responsible for the completion of Rear Fuse on the Global 7000/8000

Responsible for assigning daily productions requirements to a staff of thirty-five Structural, Mechanical and Electrical assemblers.

Implement and maintain KPI’s within Safety, Quality, Productivity, Human Development and Cost metrics.

Report on the aircraft progress, roadblocks to senior Bombardier management

Bombardier Aerospace – Toronto

Production Line Manager Pg.2

Responsible for Bay 12 Aircraft Maintenance Organization (Toronto Delivery Center)

Responsible for a direct staff of twenty-seven employees

Provide leadership and coaching to all licensed AME's in the department and provide feedback to employees

Ensure the right resources are available on a shift by shift basis to meet projected workload delivery on quality, cost and schedule

Maintain housekeeping standards to ensure a safe working environment.

Q.A. Line Manager

Responsible for QC outputs in Q-400 Bay 1, Fabrication Bay 1, Lear Bay 11 & GX Bay 4 / 5

Responsible for a direct staff of forty – five (45)

Responsible for the performance of Balanced Scorecard levers of the AES system.

Review NCR’s and ensured Containment and Corrective action plans were implemented.

Vision NDE Services – Barrie

Owner

Vision NDE Services was an ISO 9001:2000 registered company providing Inspection Services and Quality Control to manufacturers in Simcoe County and the GTA.

Managed a staff of 15 while developing and implementing Quality/Operational systems.

Taylor Corp. Inc., Toronto

Plant Manager

Managed a staff of 25 employees both salary and hourly

Created, implemented and controlled operational policies/procedures

Assisted with the implementation of ISO 9001, AS 9100 & ISO 14001

Successfully expanded company facility from 7,000 sq. feet to

20,000 sq. feet with implementation of additional processes such as

Ultrasonic Inspection, Shot Peen, Deburring, Machine Shop, Robotic Paint System and Logistics.

Boeing/McDonnell Douglas, Toronto

Non-Destructive Evaluation Technician

Performed Non-Destructive Testing (NDT) to identify non-conforming material/parts utilizing Fluorescent Penetrant and Magnetic Particle Inspection

QC Inspector

In Process and Final Inspection of Heat Treated alloys and various surface finishing coatings.

TRAINING AND DEVELOPMENT:

North Albion Collegiate Institute – Secondary School Diploma

Other professional developments include various courses and seminars from the N.D.E Institute of Canada, Humber College and Georgian College. (Quality Assurance Related) W.H.M.I.S, T.Q.M.S, S.P.C, J.I.T, Ethical Decision Making, O.H.S.A, Lean Manufacturing, ISO/AS 9100, QS/TS 16949, Confined Space, C.P.R, Crane Operation

Georgian College – Business Studies Certificate (not completed)

Certified CGSB

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