Customer Service Facility Maintenance

MARIE PIERRE

KEY SKILLS

Skills & Qualifications

Housekeeping & Sanitation

General Labor & Facility Maintenance

Security Awareness & Risk Prevention

Inventory & Supply Management

Time Management & Organization

Attention to Detail & Efficiency

Customer Service & Hospitality

Emergency Response & Safety Procedures

EDUCATION Collège Canado-Haïtien August 2004- May 2008 High School

Major in academic, technical, and commercial program WORK

EXPERIENCE

January 2021 – October 2024

Work Experience

Quality Inn and Suites Universal North

Orlando, FL

Housekeeping

Cleaned and sanitized guest rooms, bathrooms, and common areas to maintain high hotel standards.

Replenished linens, toiletries, and other amenities to ensure guest satisfaction. Performed deep cleaning duties, including carpet cleaning and furniture polishing. Reported maintenance issues and safety hazards to management for prompt resolution.

Assisted in inventory management of cleaning supplies and equipment. Provided excellent customer service and ensured a welcoming environment for guests.

SUMMARY Hardworking and detail-oriented general laborer with experience in housekeeping, facility maintenance, and security operations. Skilled in maintaining cleanliness, following safety protocols, and providing assistance in healthcare environments. Certified in Home Health Aide

(HHA) and Security Officer Training, demonstrating a strong commitment to safety and care. P.O. Box 550144 Orlando, Florida 32855 Phone: 407-***-**** Email: *************@*****.*** CERTIFICATE

Security Training

Trained in security protocols, emergency response, and conflict resolution. Florida Department of Agriculture Janurary 26, 2025 Holiday Inn

Orlando, FL

Housekeeping

Maintained cleanliness of guest rooms and public areas, ensuring a high standard of hygiene.

Replenished supplies, linens, and toiletries for guest accommodations. Performed laundry duties and ensured proper handling of linens and towels. Followed safety and sanitation protocols to maintain a healthy environment. Assisted in room inspections and reported any issues to management. Provided excellent guest service and responded promptly to housekeeping requests.

October 2024 – March 2025

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