Digital Marketing Customer Service

veschion mcdonald

Long Beach, CA, ***** 818-***-**** ****************@*****.***

https://www.linkedin.com/in/veschion-mcdonald/

Banking Finance Division Manager

Staffing and Recruitment Industry

Seasoned professional with rich experience driving enterprise growth, cultivating customer satisfaction, and expanding market share across banking, finance, escrow, credit unions, and financial sectors.

Remarkable efficiency in devising high-impact business strategies, executing key projects, and spearheading operational enhancements to increase revenue growth. Adept at managing complex sales cycles, implementing effective client retention strategies, and utilizing CRM and data analytics tools to track performance and inform business decisions. Proven track record in building and leading high-performing teams, negotiating high-stakes deals, and maintaining compliance with industry regulations. Known for innovative problem-solving to forge partnerships, propel organizational objectives, and foster competitive advantage.

CORE PROFICIENCIES

Strategic Planning & Execution Client Acquisition & Retention Business & Revenue Growth Contract Negotiation Sales Pipeline Management Customer Service Excellence Staff Recruitment & Development Financial Analysis & Budgeting Marketing Automation Project Management Mergers & Acquisitions Team Leadership Prospecting & Outreach Performance Metrics Lead Generation Crisis Management Digital Marketing Strategic Partnerships

PROFESSIONAL EXPERIENCE

Marquee Staffing, Irvine, California 8/2024 to 3/2025

Banking & Finance Division Manager

Developed and executed strategic initiatives that enhanced growth within the staffing and recruitment sector. Delivered leadership to organize tasks and secure superior outcomes. Built and cultivated client relationships to boost the company’s revenue and consumer retention rates.

Selected Accomplishments:

Administering a portfolio of 500 clients

This expanded the company’s market presence by administering a portfolio of 500 clients and an existing book of business and intensifying outreach in temporary-to-hire and direct-hire placements.

Led a team of 9-10 professionals, increased profits by 20% through temporary billing and direct hire placements

Directed Banking and Finance division, expanded existing client base, and secured new RFP and contracts in commercial. and retail banks, mortgage, escrows, credit unions, accounting, and finance through outbound marketing calls, face meetings, and video conferencing. Utilized Bullhorn for staffing and recruitment.

Boosted business growth and offered tailored client solutions by leveraging expertise in the staffing and recruitment industry in Banking, Escrow, Title, Credit Unions, Mortgage Accounting, and Finance sectors. Boosted revenue by 20%. Through Targets.

were up by 15%.

Temps on Time, Burbank, CA 1/2012 to 2/2024

Regional New Business Development-Account Manager (2020 to 2024)

Devised regional and national sales plans following company objectives, considering market dynamics, client requirements, and competitive environments. Built and forged client relationships and managed key accounts to build a solid customer base and ensure client satisfaction. Directed the regional sales team to enhance team performance and outcomes through effective training sessions. Engaged in sales presentations in-person and through virtual platforms, contributing to increasing client understanding and interest in services offered.

Selected Accomplishments:

Surpassed revenue benchmarks for designated territory by analyzing market trends, determining opportunities, and modifying strategies.

Acquired effective service delivery by communicating the benefits of staffing services, highlighting tailored solutions, and tackling client issues.

Boosted revenue of 40% from C-level executive placements by driving expansion into new sectors, broadening regional portfolio through strategic market entries or introduction of new services, and initiating a specialized executive search division.

Business Development Manager Healthcare (1/2018 to 1/2019)

Oversaw designated territory and engaged prospects through cold calls and phone outreach to fuel new business opportunities and expand market reach. Assessed customer requirements and recommended solutions to increase customer satisfaction and sales conversions.

Selected Accomplishments:

Streamlined client interactions and solidified business relationships by drafting proposals and negotiating contract terms, serving as primary liaison for all aspects related to Healthcare, Mental, Behavioral, Clinical, Non-Clinical, and Dental sectors.

Supported team in surpassing placement targets by up to 15% over three consecutive quarters, outperforming the company average by 10%.

Key Account Manager (1/2016 to 1/2017)

Oversaw various specialty divisions, handling job orders, B2B interactions, cold calls, contract negotiations, bill rates, vendor management, VMS, MSP, and proposal creation to optimize client service delivery. Collaborated with stakeholders, including Banking, Mortgages, Credit Unions, Escrow and Title, Engineering, Insurance, IT, Healthcare, and Hospitals, that strengthened business networks and partnership opportunities.

Selected Accomplishments:

Directed team of 10 professionals in Account Management, Business Development, Recruitment, and Staffing, and enhanced team performance and productivity.

Increased profits by 20% by cultivating over 60 new accounts and sustaining strong existing client relationships, boosting overall financial performance.

Earned accolades for excellent client service, upheld strong relationships with clients, and accelerated the company’s reputation.

Senior Account Executive (1/2012 to 1/2016)

Initiated business development by cold calling, forged relationships with potential strategic customers, penetrated accounts, and sustained relationships with existing customers.

Selected Accomplishments:

Enhanced customer satisfaction and loyalty by showcasing a robust focus on internal and external customers and providing service.

Prior experience included Regional Branch, Staffing, Sales Branch Manager, Operations at Temps on Time

EDUCATION & CREDENTIALS

Master of Laws - LLM, Human Resources Management/Personnel Administration, General,

University of Minnesota - Carlson School of Management (July 2019 -)

TECHNICAL PROFICIENCIES

(VMS) WFX/Med Assets, Field glass, Shift-wise, Staffer link. Bullhorn, CATS, I-Kruit, Applicant Pro, Zoho, MS Office, Word, Excel, PowerPoint, Bullhorn, and HubSpot

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