Employee Relations Business Partner

Keisha Ridgeway

Spring, TX 832-***-**** *********@***.***

Strategic HR Business Partner Employee Relations Expert Workforce Planning Specialist

Accomplished HR Business Partner with over a decade of experience aligning people strategy with business objectives to drive organizational performance. Skilled in resolving complex employee relations issues, optimizing total rewards programs, and delivering scalable HR solutions across diverse industries. Trusted advisor to leadership with a proven track record of improving engagement, reducing risk, and supporting growth initiatives.

Core Competencies

Employee Relations & Conflict Resolution

Workforce Planning & Talent Strategy

Total Rewards & Benefits Alignment

HR Strategy & Organizational Development

Leadership Coaching & Development

DEI and Culture Initiatives

HRIS Implementation & Data Analytics

Compliance & Risk Mitigation

Technical Skills

Workday SAP SuccessFactors ADP Workforce Now Microsoft Excel Power BI HR Analytics Employee Engagement PlatformsProfessional Experience

HR Business Partner

Alight Solutions

May 2024 – April 2025

Serve as a strategic advisor to leadership teams, supporting a workforce of 10,000+ employees across multiple regions.

Lead complex employee relations investigations with a 98% positive resolution rate and zero external litigation.

Implement workforce planning strategies that increased internal mobility by 18% and reduced time-to-fill by 12%.

Partner with Talent Management and Total Rewards teams to deliver initiatives that improved engagement scores by 12% YoY.

Provide coaching and guidance to managers on performance management, organizational change, and leadership development.

Collaborate with legal and compliance teams to proactively mitigate risk and ensure regulatory compliance.

Senior Human Resource Consultant

Insperity

November 2016 – May 2024

Advised 30+ C-suite executives on HR strategies impacting over 5,000 employees.

Resolved over 250 complex employee relations cases, maintaining positive outcomes and minimizing organizational risk.

Designed and executed customized HR solutions including policy development, talent management programs, and organizational restructures.

Led employee engagement initiatives resulting in an 18% increase in retention.

Supported multiple mergers and acquisitions by integrating HR practices and preserving culture.

HRIS Implementation Consultant

Rowan Companies

July 2012 – October 2016

Spearheaded the global rollout of an HRIS system impacting 3,500+ employees across three continents.

Automated reporting processes, increasing data accuracy by 95% and reducing administrative burden by 40%.

Trained 50+ HR and management personnel on system best practices and compliance standards.

Human Resources Consultant

Deep Marine Technology

November 2010 – June 2012

Developed and implemented HR policies, reducing compliance risk and early turnover by 22%.

Led employee relations investigations and coached managers on conflict resolution best practices.

Partnered with operational leadership to drive performance improvement initiatives.

Education

MBA, Human Resource Management

American InterContinental University

Bachelor of Business Administration

American InterContinental University

Technical Skills

Workday SAP SuccessFactors ADP Workforce Now Microsoft Excel Power BI HR Analytics Employee Engagement Platforms

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