Service Rep Team Member
Resume:
SUZY
SAMUEL
IBRAHIM
suzysamuel**@hotmail.c
om
Bridgeport, Egypt 06606
Versatile team member offering over 14 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Precise and organized with extensive knowledge at offices Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity.
PROFESSIONAL SUMMARY
Alliance - Teacher's Assistant
Bridgeport, CT • 09/2021 - Current
Mobil Exxon - Cashier
Bridgeport, CT • 07/2021 - Current
WORK HISTORY
Maintained safety and security by overseeing students in recess environments.
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Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
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Assessed student assignments to check quality and
completeness before submission for grading.
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Recorded grades for coursework and tests in online reporting system.
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Created lesson materials, visuals and digital
presentations to supplement lesson plans.
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Provided support to help students with special needs learn and grow.
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Attended training classes, parent conferences and
faculty meetings to stay up-to-date on student progress.
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Assisted lead teachers with lesson plan creation and materials development .
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Applied specialized teaching techniques to reinforce social and communication skills.
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• Helped customers complete purchases, locate items and Notting Hill College
2018
Mini Master's: Business
Administration
Beirut Arab University
2002
B.A Degree: Arts
EDUCATION
Date Course 1997 IT (MS
Office, Outlook, Internet and
Software Package) 1998
English Courses at British
Council 1998 French Courses
at French Centre 2008
Teaching Courses and
workshops at The Cambridge
School in Qatar about "The 6
Learning Areas and The
CERTIFICATIONS
Seeds Academy - Kindergarten Manager
07/2018 - 07/2020
join reward programs.
Answered questions about store policies and addressed customer concerns.
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• Collected and authorized payments of guests.
• Restocked and organized merchandise in front lanes.
• Welcomed customers and helped determine their needs.
• Stocked, tagged and displayed merchandise as required. Addressed customer needs and made product
recommendations to increase sales.
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• Created price tags and merchandise signs.
Worked closely with shift manager to solve problems and handle customer concerns.
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Tallied cash drawer at beginning and end of each work shift.
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Worked flexible schedule and extra shifts to meet
business needs.
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Processed customer refunds and exchanges according to established guidelines.
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Providing direction and managing employees in the
performance of their assigned tasks
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Overseeing the staff recruitment process in coordination with the relevant parties and Seeds management to
ensure the hiring of the most competent candidates
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Monitoring and managing all academic issues through classroom observations, meeting with academic quality controllers and analyzing results
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Advising students understand and practice strong civic, ethical and moral values
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• Main Achievements
Improved the learning atmosphere, staff development and promoting a safe environment
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Provide team building and promote multicultural and intelligence awareness, objective judgments
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• Create an effective staff.
Maintain a safe, respectful, positive and effective learning environment; evaluate staff performance
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I am responsible for: Finances, HR and accounting o Review, audit and reconciliation of fees payments o Responses to the Ministry dealing, meetings and
reporting o Following up with parents on progress and
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British Council - Invigilator
04/2018 - 07/2020
Russian Cultural Center - English Instructor
04/2018 - 07/2020
Cocorico Nursery and School - Head of Foundation
09/2012 - 06/2017
concerns o The supervision, inspection and assurance of the nursery operations in accordance with policies and procedures o prepare of weekly and monthly staff
meetings in respect of lesson plans and events o
Designing the newsletters, nursery flyers and other information letters o Recruitment and staff training o Corporate rates deals o marketing plans and tools for the school o Writing and preparing: Hand books Job
descriptions Assessments Registration forms
• School policies, mission and vision statements.
Invigilate examinations to the standard required by the British Council Examinations Service and the relevant Exams board
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• Main Achievements
I Followed all the relevant standards and procedures based on trainings and materials provided by the British
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• Council
I was the only one who followed the emergency
procedures at the test day venue and was congratulated by my supervisor.
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• Organizing and delivering classroom lectures to students
• Evaluating a students' class work and assignments Preparing classroom and coursework materials,
homework assignments, and handouts
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Recording and maintain accurate student attendance records and grades
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• Main Achievements
• Teaching English as a second language for beginners Explaining to them the most common defects in an easy and simple way, as pronouncing “P” & “B”, the &
thanks, with, etc and how to speak and think
confidently in English
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Arranging group work discussions to build their self confidence and let them practice together.
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The British Kindergarten - Assistant Manager
09/2010 - 06/2012
Kingdom Kindergarten - English Teacher
09/2008 - 06/2010
Alexandria Today Newspaper - Journalist
I was responsible for: o Finances, HR and accounting o Review, audit and reconciliation of fees payments o Responses to the Ministry dealing, meetings and
reporting o Following up with parents on progress and concerns o The supervision, inspection and assurance of the nursery operations in accordance with policies and procedures o Preparation of weekly and monthly staff meetings in respect of lesson plans and events o
Designing the newsletters, nursery flyers and other information letters o Recruitment and staff training o Corporate rates deals o Development the marketing
plans and tools for the school o Writing and preparing: Hand books Job descriptions Assessments Registration forms School policies, mission and vision statements.
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My role as the Deputy Manager is to assist the Nursery Manager to provide professional leadership and
management of the nursery and to ensure that all
children receive the highest standards of care and education
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In the absence of the Nursery Manager, the Deputy will undertake the overall day-to-day management of the nursery.
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Responsible for classroom of twenty two students, a teaching-assistant and four special needs cases
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Preparing all the worksheet and lesson plans to include: o Language, literacy and jolly phonics o Solving problems and numeracy o Sciences o Personal, social and
emotional development o Knowledge and understanding of the world o Creative development o Physical
development
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Creating assessment tests, interview and evaluation of new students
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Teaching and developing cases of special needs students such as dyslexia, deaf or inability to speak and
behavioral issues.
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01/2002 - 12/2002
• Under training
• Main Achievements
Responsible for review contents written by other
journalists and do any editing if needed
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• Attending exhibitions, events, T.V shows
• Preparing questions for Egyptian celebrities.
• Delivered local news and feature reports in public radio.
Contact this candidate