Russell G. Keene
Lee, NH
Raleigh, NC
*************@*****.*** 603-***-****
A visionary, innovative, out of the box thinker who leads by example. A calming presence,
influential, motivator, consensus builder, and results orientated.
President, Chief Executive Officer
HealthFirst Family Care Center, Inc. (FQHC) Franklin, NH 09-2019 - Present
Leads the Board of Directors, Senior Management and community partners to create a shared vision of strategic goals for organizational improvement and growth, scope and quality of programs and services, resource development and allocation, and measurable impact on health status for targeted and community population groups.
Proactively educates elected officials at the federal, state and local levels on issues that impact the mission of HealthFirst. Identifies areas for possible expansions and ways that the HealthFirst can better achieve its mission.
Works strategically with the Chief Medical Officer (CMO) to develop and grow the medical services and position HealthFirst as a PCMH.
Sets strategic direction for agency's short and long-term financial growth.
Oversees, mentors and develops the Board of Directors, CFO and Staff in implementation of annual fundraising plan and Grant development. Develops substantial collaborative relationships with other organizations that can support the HealthFirst strategic goals.
Oversees and mentors the Practice manager and Quality Coordinator on quality improvement and compliance; and marketing. Monitors effective organizational performance as it relates to all local, State, and Federal laws and regulations.
Works strategically with the Human Resources (HR) Director to: create an agency culture that is centered on customer service, ensure that HealthFirst's most valuable asset is effectively used and supported and that all applicable laws and regulations are followed. Leads change management strategies and manages organizational change. Builds an effective and powerful management team; develops and leads the management team's growth and development.
Executive Manager State Opioid Response
Department of Health and Human Services Concord, NH 01-15-19 – 9-2019
Provides strategic leadership and planning, programmatic oversight and operational direction for Federal and State funded initiatives ($60MIL grant) aimed at addressing the opioid crisis. Acts as official representative of the Department of Health and Human Services (DHHS) with internal and external stakeholders and key State leadership to identify opportunities and strategies for statewide coordination of opioid efforts that meet the State’s long-range goals and priorities.
Reviews, develops and implements current and future-funded Opioid Use Disorder (OUD) initiatives.
Oversees and directs coordination among varied and multiple sources of Federal and State funds.
Develops and maintains strong working relationships with executive-level leadership and agencies for the state including but not limited to the Governor’s Office, Attorney General, Department Commissioners, and key legislative leadership.
Leads, directs and supports collaboration with DHHS Divisions.
Serves as the Commissioner’s designee with other State agencies seeking to access Federal or State funds.
Oversees the development of performance criteria and measures of success for OUD services.
Advises and consults with staff on processes for grant applications, requests for proposals and contracting related to OUD services.
Directs and monitors the collection and reporting of data and information related to SOR-funded initiatives to SAMHSA.
President, Chief Financial Officer
North Country Healthcare Berlin, NH 12-31-15 – 12-31-17
Dynamic results-oriented problem solver; driving force and visionary behind the effort to design and implement an innovative multi-hospital system in rural Northern New Hampshire, increasing patient access to comprehensive care with state of the art technology while saving multiple organizations millions of dollars. Established financial improvement plan and delivered positive operating margins at each institution.
Business strategist; assisted in the development of a successful Accountable Care Organization (ACO) that achieved Medicare Shared Savings. This prepared the system for risk-based contracting.
Regulatory knowledge; merged two large Home Health Agencies as authorized by State Attorney General.
Advanced senior leadership management; successfully managed senior leaders to achieve strategic planning objectives. Developed a consensus as to strategic objectives and the associated tactical goals.
Versatile team member; innate ability to adapt to any situation and contribute at any level. Distinct ability to lead, drive and hold team members accountable while facilitating an environment of teamwork and continuous improvement.
Operations Management; diverse skill set with detailed understanding of HealthCare Operations and 22 years of experience
Customer focused; participated in the development of new regional access for patients. Worked with the senior medical staff to develop a new call center to assist patients.
Articulate, confident speaker; comfortable presenting to groups of any size. Possess the ability to delineate complex ideas to wide audiences and facilitate inclusive discussions.
•Visionary behind North Country Healthcare, a $7 Million savings in 18 months; in rural New Hampshire, providing quality healthcare locally had become an extreme challenge over the last two decades. Attracting the best talent was equally challenging and having access to state of the art technology was fiscally impossible. A vision was developed to shape rural New Hampshire’s healthcare for decades to come by allowing the four major hospitals in this distinct area to share resources, increase the buying and negotiating power of the organizations, and providing affordable best in class healthcare locally that can be sustained in the future. This success was the culmination of a two-year process and included convincing 4 previously competitive service areas to join forces in order to meet the challenges of a fluid healthcare environment. In addition, worked tirelessly with regulations to receive approval for the system to move forward.
Participated in the development of a Regional Accountable Care Organization (ACO) that has created a decrease in costs of over $5M. This effort was successful due to the collaborative effort of each institution and concurrently mobilizing the medical staff(s) to understand common goals.
Worked with State Legislative Branch to gain support for regulatory reimbursement enhancement. This effort entailed working with various legislators to clearly define further, the merits of our request. The result was ultimate stabilization of our Obstetrics Birthing (OB) programs in the North Country.
Re-aligned Home Health operation to eliminate a $1.3M loss and achieve break-even status by hiring new leadership, instituting new cost controls, and, accelerating marketing efforts.
President, Chief Executive Officer
Androscoggin Valley Hospital Berlin, NH 06-01-02 – 12-31-15
Experienced Executive; 13+ years of experience as Chief Executive Officer. Created financial stability in a highly challenging environment as the county we serviced is the most economically challenged and concurrently the sickest region in the entire state.
Leadership exemplified through relationships and communication; obtained Critical Access Hospital (CAH) designation. This designation was an essential element of economic sustainability.
Diverse operational knowledge; broad understanding of all hospital operations. Oversaw three separate Bond issues and the conversion of a Defined Benefit Plan to a Defined Contribution Plan. Bond issues were essential for facility improvements. Received an A- rating from Standard’s Poors reflecting the collaborative networks which led to better healthcare for patients while also having a significant residual impact on recruiting top specialists.
Proponent of culture; understands the importance of culture and adapting organizational goals and objectives. Worked to create commonality among the 500 employees.
Customer focused; Partnered with tertiary facilities to expand clinical offerings to allow patients access to care previously only accessible at great distances. Successful in building new specialty lines to meet the demands and drive new revenue.
Confident decision maker; comfortable making tough decisions based on experience and data. A broad understanding of HealthCare environment provides the ability to make decisions quickly and confidently. Ability to balance multiple, complex issues simultaneously.
Influential personality; adept at building consensus. Influential and persuasive. Worked to establish a relationship with Legislative Branch that realized success with “special” programs for Androscoggin Valley Hospital.
Community Involvement; in addition to strong leadership within the organization, also active in community endeavors. Elected to School Board and led the effort to examine budget and curriculum more closely.
Successfully converted to Critical Access Hospital resulting in revenue enhancements. Obtaining this special designation required convincing the Board, Medical Staff, and community that it would not result in reduced services.
Achieved A- rating from Standard and Poors. This rating was indicative of the rating agencies favorable view of our fiscal integrity. By virtue of this positive rating, it benefitted the hospital in receiving lower interest rates.
Delivered positive operating margins in a consistent manner. This was accomplished irrespective of AVH having one of the most difficult payor mixes in the State of NH (i.e., over 65% Medicare and Medicaid).
Achieved significant facility upgrades through the Facility Master Plan. This effort was augmented by a capital campaign in the community.
Saved over $10M in the conversion of Defined Benefit Plan. The savings were realized by taking advantage of Medicare reimbursement which subsidized the shortfall, i.e., the unfunded liability.
Vice President, Financial Services (CFO)
Androscoggin Valley Hospital Berlin, NH 03-15-95 – 05-30-02
Responsible for the financial systems of the institution. Filed all governmental reports as needed. Oversight of the following departments.
Information Technology
Purchasing
Patient Fiscal Services (billing)
Credit
PatientAccess(registration)
Tasks: Financial management analysis; budget preparation and asset/liability review; accounts payable, accounts receivable, and payroll oversight; inventory and materials management oversight; procurement analysis, contract performance verification. Profit/cost determination, analysis of fund expenditures, recommend contracts.
Member of the Senior Management Team.
Chief Financial Officer
Isaacson Structural Steel, Inc. Berlin, NH 1983 – 1995
MBA, Plymouth State University, (Plymouth, NH), 1988
Bachelor of Science in Accounting, Park College (Parkville, Mo), 1982
Military
Served 4 years in the United States Air Force, 1978 – 1982
Citizenship
USA Citizen
Key Accomplishments
Key Accomplishments
Education