Forklift Operator Customer Service

MICHAEL LOPEZ

************@*****.***

Mobile: 908-***-****

CAREER OBJECT

Ability to work effectively and proactively, both independently and as part of a team.

Consistently strong time skills including punctuality, an appropriate sense of urgency and the ability to accurately and efficiently review and prioritize high volume of work under intense deadline pressure. Attentiveness to detail, and commitment to continuously improving the quality of work and that of the department.

Strong commitment to delivering consistently excellent customer service. Good interpersonal skills, including the ability to communicate and work effectively and efficiently with colleagues, management and clients. Committed to create, maintain and improve quality management system, to safely and efficiently manufacture and supply materials that meet the expectation of our customers, and provide quality product, on a consistent basis, that exceeds the needs for client expectation.

WORK EXPERIENCE

January 2023 to Present DHL GLOBAL FORWARDING

Material Handler / Forklift Operator - Perform Shipping & Receiving duties, Break down freights and Air Cargo’s, categorize by location and Customer order. Load and Unload freight by hand and via forklift. Perform General Warehouse Duties as needed. Follow Terminal Specific Requirements and Standard Operating Procedures. Load and unload trucks and Trailers. Stock inventory, Palletize and Scan Inbound and Outbound Freights when they are loaded and unloaded. Experience working in a warehouse. Comfortable working in a repetitive, fast pace and physically demanding environment, and able to use a computer and Handheld Scanners for basic data entry. Forklift Certified, Good attendance with physical Capacity to perform the assign job. Ability to work as a team / Superior communication and problem solving skills, Attention to detail. Knowledge of Workplace Safety.

July 2021 to Present UPS freight T-Force Freight, Carteret NJ (CRT#106)

Dock Worker – Forklift Operator, Stripping trailers. Manipulating UPS Handheld Device. Managing Inventory by utilizing RF Scanning equipment. Loading, unloading, shipping and receiving warehouse items. Transporting materials to different locations within the facility. Operate mechanical equipment to move freight throughout the facility. Load products in a manner that follow cross dock safety rules and regulations. Inspecting for damages to vehicles and freights. Optimizing loads to ensure operational efficiency. Adhering to production schedules.Comply with, and utilizing all safety rules, when loading and unloading Hazardous Materials. Identifying workplace safety hazards. Adhering to safety management standards

Nov 2012 – June 2021, Donnelley Financial Solutions. Secaucus, NJ

Asst: Perfect Binder Operator. Operators Assistance: Assist in Setting up and Operate Mueller Martini 12 Pockets Perfect Binder, Pocket loaders for Mueller Martini Stitcher, Assistant in running, clearing Jams, Packing & Loading. MBO Folders, Assist in Loading a Packing, Polar Cutter, and Assistance in Setting up an Operate. Palletize & Shrink-wrapping skids, Electric Hand Jacks, and Sit down Forklifts.

Bindery Helper. Assist with loading and unloading of printed products from various bindery machines and conveyors, Wrap, Pack and Palletize. Assist Operators in monitoring output for Quality, and facilitates accurate packing and labeling of final product. Able to stand for long period of time and have the ability to lift 40-70 lbs.

Ability to work effectively and proactively, both independently and as part of a team.

Skills including punctuality, and an appropriate sense of urgency with the ability to accurately and efficiently review and prioritize high volume of work under intense deadline pressure. Attentiveness to detail, and commitment to continuously improving the quality of work and that of the department. Strong commitment to delivering consistently excellent customer service. Good interpersonal skills, including the ability to communicate and work effectively and efficiently with colleagues, management and clients.

May 2006 – Aug 2012, Staples Inc. Edison NJ

Effectively prepare and troubleshoot various file formats and change to PDF print ready status. Production of work, in accordance with the production center work flow and quality assurance process. Responsible for the re-production of multiple orders, requiring the ability to multitask between numerous productions and finishing projects on a continuous basis as well, and reprioritize as needed, to ensure deadlines are met.

Operator, Xerox digital print copiers, CP Bourge, Nuvera 120 digital productions systems. Xerox Docutechs 6115 and 6180, Xerox Fiery 6060 and 8000 color copiers, Xerox 4110 and 252 office copiers.

Function as the lead Bindery Operator, responsible for coil binding, comb binding, Velo and tape binding. Utilize Graphic Wizard for Perforating Numbering and Scoring. Also responsible for Padding, Folding using (Baum folder) Cutting with Polar Cutters, Drilling with Challenge Drill Press, 2/3/5 hole, Punching with Docu-Punch. Utilize UPS Online Professional, UPS World Ship, and FedEx Powership 2.

EDUCATION

H.S., Diploma, 1985 Eastern Academy High School, Kingston Jamaica

Graphic Design & Printing, 1998, Linden Academy of Science & Technology

Microsoft Operating Systems, 1999, New Horizon Computer Learning

MBO Fold School, 2017 Basic Training

RECOGNITION

MBO Fold School, Certificate of Completion, 06/2017

Certificate of Appreciation, 2010, Employee of the Month, Edison NJ

Shared Success Award, 2003, [Team Work] North Brunswick NJ

Forklift Operator, [licensed] 2004 – 2011 Edison NJ Apprentice Press Operator [Certificate of Completion] 1984, Kingston Jamaica

REFERENCES

Gilbert Donavan, Bindery Supervisor,

Donnelley Financial Solutions, 215 County Ave, Secaucus NJ 07094, 201-***-****

James Strzelczyk, General Manager

Staples Inc. 258 Fernwood Ave, Edison NJ 08837. 732-***-****

Adrianna Mooney, Human Resources

Wells Fargo Bank LLC, 100 Fidelity Plazas, North Brunswick NJ 08902, 732-***-****

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